Top 923 Patient experience manager Jobs in Thousand Oaks, Ca

Patient Experience Coordinator
Erickson Chiropractic, Inc. —Thousand Oaks, CA
- $26 - $28 an hour
- Part-time
- Private practice
- Clinic
- In-person
- Paid training
- Paid time off
Quick Apply
11d
Practice Manager - Primary & Specialty Care, Westlake Village (La Venta)
UCLA Health —Westlake Village, CA
- $86,400 - $184,800 a year
- Writing skills
- Mid-level
- Administrative experience
Practice Manager- Primary & Immediate Care, Woodland Hills
UCLA Health —Woodland Hills, CA
- $86,400 - $184,800 a year
- Writing skills
- Mid-level
- Communication skills
4d
Access Administrator- Patient Access Organization
UCLA Health —Los Angeles, CA
- $45.69 - $99.76 an hour
- Surgery
- 3 years
- Business Administration
Case Manager - Intensive Case Management, Hybrid/Remote
UCLA Health —Los Angeles, CA
- $143,675 - $185,811 a year
- Remote
- Computer literacy
- Mid-level
- Windows
20h
Data Management, Manager
Amgen —Thousand Oaks, CA
- $106,566.20 - $144,177.80 a year
- Doctoral degree
- Master's degree
- High school diploma or GED
- Disability insurance
- Health insurance
Clinical Workflow Coordinator - Hybrid
RadNet Ventura (Rolling Oaks Radiology) —Thousand Oaks, CA
- $26 - $28 an hour
- Full-time
- Hybrid work
- Mid-level
- Administrative experience
- Communication skills
- Health savings account
- Health insurance
Medical Practice Office Manager
Proactive Longevity —Agoura Hills, CA
- $70,000 - $90,000 a year
- Full-time
- 5 years
- HIPAA
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
11d
Manager, Operations (Outpatient)
Adventist Health —Simi Valley, CA
- $78,000 - $105,309 a year
- Full-time
- Outpatient experience
- Master's degree
- Clinic
- Health insurance
2d
Medical Records Specialist
Los Robles Surgery Center —Thousand Oaks, CA
- $19.70 - $27.58 an hour
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
8d
Strategic Planning & Operations Sr Mgr
Amgen —Thousand Oaks, CA
- $164,570 - $182,277 a year
- Online Application
- Hybrid work
- Recruiting
- Senior level
- 4 years
- Disability insurance
- Health insurance
6d
Medical Front Office Coordinator-Westlake, CA
WSA Americas —Westlake Village, CA
- $25 an hour
- Administrative experience
- High school diploma or GED
- Clinic
- Paid holidays
- Tuition reimbursement
Quick Apply
Quality Patient Safety Program Manager Licensed
Northridge Hospital Medical Center —Northridge, CA
- $62.97 - $93.67 an hour
- Full-time
- Acute care
- RN License
- Physical & Rehabilitation Medicine
7d
Materials Associate - Calabasas
Cedars-Sinai —Calabasas, CA
- $24 - $33 an hour
- 8 hour shift
- Customer service
- Mid-level
- High school diploma or GED
9d
Patient Transport Logistics Manager
UCLA Health —Los Angeles, CA
- $86,400 - $184,800 a year
- 5 years
- Analysis skills
- Recruiting
Clinic Manager
Community Memorial Healthcare —Ventura, CA
- $47.18 - $64.90 an hour
- 8 hour shift
- Spanish
- BLS Certification
- Mid-level
- Dental insurance
- Tuition reimbursement
Office Manager
Nexus Medical Legal —Calabasas, CA
- From $70,000 a year
- Full-time
- Hybrid work
- Bilingual
- Mid-level
- 401(k)
- Flexible schedule
Quick Apply
Associate Manager / Manager, Project Services - Laboratories (Remote - West Coast)
IQVIA —Valencia, CA
- $64,200 - $173,000 a year
- Full-time
- Remote
- Microsoft Excel
- Computer literacy
- Data analysis skills
- Work from home
13d
Manager of Environmental Services
Community Memorial Healthcare —Ventura, CA
- $41.95 - $61.94 an hour
- 8 hour shift
- Hospital
- English
- Mid-level
- Dental insurance
- Tuition reimbursement
Mgr Distribution Center
Amgen —Thousand Oaks, CA
- $105,381.30 - $142,574.70 a year
- Doctoral degree
- 3 years
- Master's degree
- Disability insurance
- Health insurance
4d

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patient experience manager jobs near thousand oaks, ca

Patient Experience Coordinator

Erickson Chiropractic, Inc. -
Thousand Oaks, CA

Quick Apply

Job Details

Part-time
$26 - $28 an hour
11 days ago

Benefits

Paid training
Paid time off
On-the-job training
Paid sick time

Qualifications

Direct client contact
Canva
Medical records

Full Job Description

Patient Experience Coordinator

Erickson Chiropractic Inc. · In-Person · 34 hrs/week · Westlake Village, CA

THE WORLD WE'RE BUILDING

Most clinics treat the symptom. We find the root cause.

Erickson Chiropractic Inc. is a precision health practice built on the belief that the human body — given the right conditions — has the capacity to heal. Dr. Lindsay Erickson delivers holistic chiropractic and functional medicine care that treats the whole person, not just what showed up on the intake form.

Every patient who walks through our door deserves to feel genuinely seen, fully heard, and better than when they arrived. We are building a practice where that is the standard — not the exception.

WHO YOU'LL WORK WITH

You will work directly with Dr. Lindsay Erickson. No middle layer. No corporate structure. No "check with your manager."

This is a two-person practice. Dr. Lindsay handles everything inside the treatment room. You handle everything outside it — the schedule, every patient interaction, all communication, front desk revenue, inventory, and the referral system. Together, you run the practice.

Your work has direct, visible impact every single day. When the front desk runs well, patients get exceptional care and the practice grows. That is the mission — and you are the person who makes it possible.

HOW WE WORK

We hold ourselves to a standard most clinics don't. Excellence is not a value on a poster — it is how we show up for every patient, on every shift, without exception. We run on systems, accountability, and genuine care — and we expect the same from every person on this team. If high standards feel like home to you, you will thrive here.

ONLY KEEP READING IF YOUR GUT IS SAYING — HELL YEAH.

Not "this seems fine." Not "I could probably do this."

This role is built for one specific kind of person. If that person is you, you already know it. If you're looking for reasons it won't work — stop here. We're not the right fit for each other, and that's okay.

THE ROLE

PATIENT EXPERIENCE COORDINATOR

In-Person · 34 hours/week · Mon / Tue / Thu 9am–6pm | Wed / Fri 9am–1pm

You are the warm, tech-fluent front-of-house owner of Erickson Chiropractic Inc.. You are the first voice a patient hears, the face they see at check-in, and the person who ensures every single interaction — phone, text, in-office — is handled with professionalism and care.

This is not a reception role. This is the operational engine of the practice. You own the schedule, all patient communication through GHL, the referral system, front desk revenue, and every system that runs between the front door and Dr. Lindsay's treatment room.

YOUR MISSION

"To be the warm, tech-fluent presence that makes every patient interaction exceptional — keeping the schedule at target, running all communication through GHL without exception, actively generating referrals after every key patient moment, and giving Dr. Lindsay complete freedom to focus on clinical care from first patient to last."

6 THINGS YOU WILL LOVE DOING IN THIS ROLE

Running the schedule like a general.

Owning every booking, confirmation, cancellation fill, and waitlist move in Jane App EHR — keeping the day full, clean, and on time without Dr. Lindsay ever thinking about it.

Being the tech-fluent operator.

GHL for every call, text, and email. Canva for front desk materials. Jane App for all records and scheduling. Every platform running clean — no hand-holding, no repeated questions, just competence.

Spotting the referral moment and taking it.

The first adjustment that works. The milestone hit. The emotional breakthrough at the front desk. You recognize it, start the natural conversation, and immediately send the GHL referral text — every time.

Talking genuinely about products that help people.

Not scripted. Not pushed. You know the supplements, you know the memberships, and you have real conversations with patients who are the right fit — because you believe in what the practice offers.

Knowing your numbers before anyone asks.

Schedule fill rate. Referral requests sent. No-show rate. Front desk revenue. You check these before the Monday morning check-in — because they matter to you, not because you were told to track them.

Building something that grows.

This practice is expanding. The coordinator who runs this front desk is a direct reason why. More patients means a larger bonus pool — your performance and the practice's growth are the same thing.

COMPENSATION + SCHEDULE

Pay

$26-28/hour depending on experience

90-Day Review

Merit raise based on demonstrated performance against role metrics

Quarterly Bonus

Formula-based bonus calculated from practice revenue, expenses, and COGS — as the practice grows, your bonus grows with it

Schedule

Mon / Tue / Thu 9am–6pm | Wed / Fri 9am–1pm (34 hrs/week)

Location

In-person — Westlake Village, CA

Reports To

Dr. Lindsay Erickson (direct)

YOU ARE THE RIGHT FIT IF...

Tech is your native language

GHL, Jane App EHR, Canva, Social Media— you pick up platforms fast, you don't wait to be rescued, and the phrase "I'm not really a tech person" is not in your vocabulary. This is a multi-platform, digital-first front desk role.

Patients feel it when you're present

Warmth is not a performance for you — it is how you operate. The 47th patient of the week gets the same genuine attention as the first. People leave the front desk feeling seen, not processed.

You are the same every single day

Monday morning energy matches Friday afternoon energy. Protocols are followed exactly, not approximately. Dr. Lindsay never wonders whether the front desk is handled — because it always is.

When things break, you fix them

GHL glitches. Jane App throws an error. A patient presents a situation not in the manual. You figure it out — Google it, try something, find the answer — and report back at the next natural check-in.

You own your numbers

Schedule fill rate. Referral requests sent. No-show rate. Front desk revenue. These are not reporting tasks — they are your scoreboard, and you check it yourself before anyone asks.

THIS IS NOT THE RIGHT FIT IF...

You describe supplement or membership conversations as "not really your thing" — front desk revenue is a core part of every week
You need daily direction to stay on task — Dr. Lindsay is in patient rooms all day and cannot manage the front desk from inside a treatment room
Technology overwhelms you or slows you down — this role runs simultaneously on GHL, Jane App, and Canva from day one, with no exceptions
"I don't know" is your default — this role requires a "let me figure it out" mindset, every single day
Small team, high standards feel like pressure — not purpose

HOW TO APPLY

Apply directly through Indeed or ZipRecruiter. Put these three words "BLUE, FEATHER, BEAR" in the subject line and email me at [email protected] a video of yourself stating a fun fact about you and why you would be a good fit for this job.

Include a brief note (3–5 sentences) on why this role resonates with you — not a cover letter, just your honest answer.

If your gut said "Hell Yeah" — we want to hear from you.

Erickson Chiropractic Inc. Westlake Village, CA

Pay: $26.00 - $28.00 per hour

Benefits:

On-the-job training
Paid sick time
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

patient experience manager jobs in thousand oaks, ca

Patient Experience Coordinator

Practice Manager - Primary & Specialty Care, Westlake Village (La Venta)

Practice Manager- Primary & Immediate Care, Woodland Hills

Access Administrator- Patient Access Organization

Case Manager - Intensive Case Management, Hybrid/Remote

Data Management, Manager

Clinical Workflow Coordinator - Hybrid

Medical Practice Office Manager

Manager, Operations (Outpatient)

Medical Records Specialist

Strategic Planning & Operations Sr Mgr

Medical Front Office Coordinator-Westlake, CA

Quality Patient Safety Program Manager Licensed

Materials Associate - Calabasas

Patient Transport Logistics Manager

Clinic Manager

Office Manager

Associate Manager / Manager, Project Services - Laboratories (Remote - West Coast)

Manager of Environmental Services

Mgr Distribution Center

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