Top 254 Lead technician Jobs in Tinley Park Il

SERVICE DESK LEAD
City of Chicago —Chicago, IL
- $91,778 a year
- Monday to Friday
- Computer Science
- High school
- Office
11d
Roofing and Exterior Repair Lead (Service Tech)
M&M Home Remodeling Services —Crete, IL
- $65,000 - $95,000 a year
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Fire & Water Mitigation Lead Technician
SERVPRO of Wheaton/Glen Ellyn —Naperville, IL
- $20 - $25 an hour
- Full-time
- Background check
- Management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Lead Installer and Low voltage Security Technician
Forest Security Inc —River Grove, IL
- From $30 an hour
- Full-time
- Clean driving record
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
12d
Lead Diesel Technician
Runforest inc —Joliet, IL
- $60,000 - $100,000 a year
- Full-time
- Management
- Heavy lifting
- Customer service
- Referral program
Quick Apply
6d
Maintenance Supervisor - 2nd shift
Real Good Food Company —Bolingbrook, IL
- From $45 an hour
- Weekends as needed
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
17h
Lead Maintenance Technician
LV PROPERTY MANAGEMENT —Lombard, IL
- $23 - $26 an hour
- On call
- Background check
- Customer service
- 5 years
Quick Apply
AV Lead Technician
Wachter, Inc. —Chicago, IL
- $27 - $35 an hour
- Full-time
- Schematics
- Construction site
- 5 years
- Travel reimbursement
- AD&D insurance
Quick Apply
Maintenance Mechanic/Team Lead Line Technician
Unilever —Chicago, IL
- $41.13 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Profit sharing
- Health insurance
10d
FLEET MAINTENANCE MANAGER DIESEL TRUCK FLEET
Marina Cartage —Chicago, IL
- $80,000 - $110,000 a year
- Full-time
- Heavy lifting
- Customer service
- Forklift
- Health insurance
- Dental insurance
Quick Apply
Automotive Assistant Store Manager
Confidential —Lansing, IL
- $80,000 - $149,000 a year
- Full-time
- Management
- Sales
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Lead Facility Maintenance Technician
CloudKitchens —Chicago, IL
- $31 - $42 an hour
- Hospitality
- Office
- Driver's License
- Paid parental leave
- Health savings account
Quick Apply
THCE Senior Imaging Equipment Specialist
Trinity Health —Maywood, IL
- $47.23 - $70.84 an hour
- Full-time
- Anatomy knowledge
- Hospital
- Customer service
Quick Apply
HVAC Field Service Technician III
F6 Data Solutions —Gary, IN
- $49 - $60 an hour
- Extended hours
- Construction site
- 5 years
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Lead Certified Veterinary Technician
Companion (Oak Park) —Chicago, IL
- $22.85 - $30.85 an hour
- Full-time
- Ability to walk for extended periods
- Surgery
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
11d
Experienced Field Maintenance Technician (3+ Years Required)
Lessen —Chicago, IL
- $23 - $27 an hour
- Full-time
- Carpentry
- Customer service
- Mid-level
- Fuel card
- Paid holidays
Quick Apply
Traveling Low Voltage Foreman- Supply Chain Infrastructure
Wachter, Inc. —Chicago, IL
- $28 - $38 an hour
- Full-time
- Clean driving record
- Management
- Construction site
- Travel reimbursement
- AD&D insurance
Quick Apply
Lead Service Technician
FirstKey Homes LLC —Lombard, IL
- $35.41 - $39.85 an hour
- Weekends as needed
- Up to 50% travel
- Ability to climb stairs
- High school diploma or GED
Quick Apply
Compounding Pharmacy Technician - Romeoville, IL
Ro —Romeoville, IL
- $23 - $27 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Computer skills
- Paid parental leave
- Health insurance
Quick Apply
Supervisor, Specialty Pharmacy Techs
Rush University Medical Center —Chicago, IL
- $25.20 - $39.69 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Bachelor's degree
14d

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lead technician jobs near tinley park il

SERVICE DESK LEAD

City of Chicago -
Chicago, IL

Apply Now

Job Details

$91,778 a year
11 days ago

Qualifications

Staff performance monitoring
Managing technical support teams
Team member evaluation
Email customer support
Technical support via phone
Bachelor's degree in information technology
Computer Science
Managing teams in a customer support role
Associate's degree in computer science
Coaching
Master's degree in information technology
IT vision strategy
Process improvement
Information Systems
Incident Escalation
Master's degree
Disciplinary action management
Associate's degree in information technology
Internal employee customer service
Technology management
Associate's degree in Information Systems
Task prioritization
Incident management operations support
Master's degree in computer science
Technical training
1 year
Technical support via email
Senior level
Associate's degree
Bachelor's degree in computer science

Full Job Description

Job Number: 419633

Description

JOB ANNOUNCEMENT

Service Desk Lead

DEPARTMENT TECHNOLOGY & INNOVATION

Support Division

Number of Positions: 1

(Additional vacancies possible pending budget approval)

Starting Salary: $91,778

(New hires are paid the starting rate. Current employees’ pay rate is determined by their job title and years of service.)

Applications for this position will be accepted until 11:59pm CDT on 7/31/2026.

Under direction, this is a Lead classification. The class title is primarily supervisory in nature overseeing the Service Desk Unit and performing related duties as required. This class is assigned to the Leadership Technology Job Family, which consists of positions responsible for overseeing the identification, prioritization, and delivery of work activities; coaching and developing employees; providing thought leadership to business partners; and helping shape and execute the technology vision and strategy to maximize business values.

ESSENTIAL DUTIES

Leads a team of Technicians (Support, Senior, and Principal levels) that provides first-point-of-contact, day-to-day technical support to employees and end users via phone, chat, and email.
Completes performance appraisals for subordinate staff, administers disciplinary actions, and approves staff time-off requests
Manages team workload by monitoring service database of incoming Incidents and Requests, determining priorities, and assigning work accordingly to ensure timely resolution
Ensures all issues are resolved in a timely manner while providing excellent customer service
Responds to complex issues escalated from staff and works to ensure successful resolution
Establishes standards, metrics, performance targets, and expectations for the unit
Reviews productivity reports to assess performance and identify areas for improvement
Provides training and guidance to subordinate staff on Service Desk procedures and functions

Additional duties may be required for this position

Location: 2 North La Salle Street

Days: Monday - Friday

Hours: 8:00am to 4:00pm (flexible)

THIS POSITION IS NOT IN CAREER SERVICE

Qualifications

Six (6) years of IT support work experience, OR

Graduation from an accredited college with an Associate’s degree in Computer Science, Information Technology/Systems, or a directly related field, plus four (4) years of IT support work experience, OR

Graduation from an accredited college or university with a Bachelor's degree in Computer Science, Information Technology/Systems, or a directly related field, plus two (2) years of IT support work experience, OR

Graduation from an accredited college or university with a Master’s degree in Computer Science, Information Technology/Systems, or a directly related field, plus one (1) year of IT support work experience

SELECTION REQUIREMENTS

This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.

For Information on our employees benefits please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure visit our classifications website at:

https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. The Department of Human Resources staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference for applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago in an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

City of Chicago

Brandon Johnson, Mayor

Job Posting: Jul 17, 2026, 12:00:00 AM | Closing Date (Period for Applying) - External: Jul 31, 2026, 11:59:00 PM

BU: 00 | Salary: $91,788.00 Pay Basis:Yearly

Apply Now

Refine Your Search

lead technician jobs in tinley park il

SERVICE DESK LEAD

Roofing and Exterior Repair Lead (Service Tech)

Fire & Water Mitigation Lead Technician

Lead Installer and Low voltage Security Technician

Lead Diesel Technician

Maintenance Supervisor - 2nd shift

Lead Maintenance Technician

AV Lead Technician

Maintenance Mechanic/Team Lead Line Technician

FLEET MAINTENANCE MANAGER DIESEL TRUCK FLEET

Automotive Assistant Store Manager

Lead Facility Maintenance Technician

THCE Senior Imaging Equipment Specialist

HVAC Field Service Technician III

Lead Certified Veterinary Technician

Experienced Field Maintenance Technician (3+ Years Required)

Traveling Low Voltage Foreman- Supply Chain Infrastructure

Lead Service Technician

Compounding Pharmacy Technician - Romeoville, IL

Supervisor, Specialty Pharmacy Techs

I want to receive the latest job alert for lead technician in tinley park il

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