Top 13 Help desk support Jobs in Titusville, Fl

IT Help Desk Specialist
Canopy A&D —Cape Canaveral, FL
- $36 - $40 an hour
- Full-time
- CAD
- 5 years
- Computer literacy
- Paid holidays
- Health insurance
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1d
IT Helpdesk Technician
Sidus Space —Cape Canaveral, FL
- Full-time
- Classroom
- Pass drug screening
- Mid-level
- Paid holidays
- Tuition reimbursement
IT Support Specialist
BAE Systems OneArc USA, Inc —Orlando, FL
- Computer science
- Computer Science
- Bachelor of Science
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Project Engineer - Rockledge, FL
Cambridge International Systems Inc —Rockledge, FL
- Extended hours
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Relocation assistance
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Unified Communications Engineer
Vacatia —Orlando, FL
- Full-time
- Hybrid work
- 5 years
- Senior level
- Communication skills
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Product Development Manager
Sidus Space —Cape Canaveral, FL
- Full-time
- Marketing
- 5 years
- Pass drug screening
- Paid holidays
- Tuition reimbursement
Software Engineer
CAE Inc. —Orlando, FL
- Overtime
- Computer science
- Azure
- Computer Science
IT Manager-Security Clearance Eligibility Required
AVT Simulation —Orlando, FL
- Full-time
- 7 years
- Computer Science
- Windows
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2d

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Tier 2 - IT Support Specialist
Artemis IT —Melbourne, FL
Document technical solutions and customer environments using Autotask PSA and IT Glue. The position requires strong troubleshooting skills across desktop,…
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Robert Half —Melbourne, FL
Act as the primary escalation point for higher-level service desk incidents, driving timely resolution of complex technical problems.
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Desktop Support (Windows 10/11 environment)
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*Exceptional customer service skills *with ability to communicate technical concepts to non-technical users. Experience with or *willingness to learn AI tools…
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help desk support jobs near titusville, fl

IT Help Desk Specialist

Canopy A&D
Cape Canaveral, FL

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Job Details

Full-time
$36 - $40 an hour
1 day ago

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Paid sick time

Qualifications

CMMC
Computer operation
Linux support
Phone communication
Technical documentation
Computer literacy
Regulatory compliance
English
Windows
Microsoft Office
Cloud-based systems
NIST standards
Desktop (troubleshooting support)
Desktop applications
Networking equipment (troubleshooting support)
Cross-functional collaboration
Manufacturing company experience
Cross-functional communication
Active Directory management
IT department experience

Full Job Description

From Engine Bay to Payload, we protect vital structures and systems.

Hera Technologies is a premier contract manufacturer specializing in high-precision metallic and non-metallic solutions for the Aerospace, Defense, and Space sectors. Our commitment to quality, innovation, and customer satisfaction has positioned us as an industry leader in the design, manufacturing and maintenance of thermal support systems. Our team is driven by excellence, integrity, and a passion for advancing aerospace technology.

Take the next step in your career with a company committed to excellence, where your contributions are recognized, and your potential is realized.

Role Overview

We are seeking a highly skilled IT Help Desk Specialist with a strong background in aerospace manufacturing IT environments and proven knowledge of CMMC (Cybersecurity Maturity Model Certification) and NIST (National Institute of Standards and Technology) frameworks. The ideal candidate will have at least 5 years of professional experience providing technical support, ensuring compliance with cybersecurity standards, and supporting mission-critical systems in a regulated industry.

Key Responsibilities

Provide first- and second-level technical support for hardware, software, and network issues across the organization.
Troubleshoot and resolve IT incidents in a timely manner, escalating complex issues when necessary.
Maintain compliance with CMMC and NIST 800-171 requirements in daily IT operations.
Support systems used in aerospace manufacturing, including ERP, MES, and CAD/CAM applications.
Assist with audits, documentation, and reporting related to cybersecurity and regulatory compliance.
Collaborate with IT security teams to enforce security policies and procedures.
Train and support end-users on secure IT practices and compliance requirements.
Maintain accurate records of IT assets, tickets, and resolutions in help desk systems.
Able to support on-site full-time in Ontario, CA.
Occasional travel to alternate site in Riverside, CA.

Required Qualifications

Minimum 5 years of IT help desk or technical support experience in a regulated industry (aerospace preferred).
Strong knowledge of CMMC compliance levels and NIST cybersecurity standards.
Experience supporting IT systems in manufacturing environments.
Proficiency with Windows, Linux, and network troubleshooting.
Familiarity with Active Directory, Office 365, Cloud-based, and endpoint security tools.
Excellent communication skills and ability to work with cross-functional teams.
Strong documentation and organizational skills.

Preferred Qualifications

Prior experience in aerospace or defense manufacturing IT support.
Certifications such as CompTIA Security+, Network+, CISSP, or CMMC Assessor.
Experience with ERP/MES systems and CAD/CAM software support.
Knowledge of ITIL practices and help desk ticketing systems.

Additional Requirements

Must have professional working proficiency reading, writing, and speaking English
Ability to work in office, lab, and manufacturing environments with occasional exposure to noise, chemicals, dust, industrial equipment, and temperature variations
Ability to sit or stand for extended periods while working at a computer workstation
Frequent use of hands and fingers for data entry, keyboarding, and mouse use
Ability to view computer screens for prolonged periods
Ability to communicate effectively in person, by phone, and via email
Ability to use a computer to complete assignments

Job Details

Type: Full Time, Non-Exempt

Hourly Pay Range: $36-40/hr

Business Hours: Monday-Friday, 6:30am-4pm EST + Every Friday Off (9/80 Schedule)

Base Location: 100% on-site in Cape Canaveral, FL

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Total compensation will also include a comprehensive set of benefits including but not limited to: Company paid employee medical, dental and vision insurance. 401K company match (eligibility required), paid sick leave, paid vacation, paid holidays and discretionary bonuses.

EXPORT CONTROL REQUIREMENTS:

To conform to US Government export regulations, the applicant must be a (i) US Citizen, (ii) lawful permanent resident of the U.S. (aka green card holder), (iii) protected individual as defined by U.S.C. 1324b(a)(3), or (iv) eligible to obtain the required authorizations from the U.S. Department of State.

Canopy A&D is an Equal Opportunity Employer, employment with Canopy A&D is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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help desk support jobs in titusville, fl

IT Help Desk Specialist

IT Helpdesk Technician

IT Support Specialist

Project Engineer - Rockledge, FL

Unified Communications Engineer

Product Development Manager

Software Engineer

IT Manager-Security Clearance Eligibility Required

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