Top 306 Customer representative Jobs in Toa Baja, Pr

Cust Care Rep I-Bilingual (US)
Elevance Health —San Juan, PR
- Hybrid work
- Spanish
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
10d
Retail Account Representative
Puerto Rico Deli Provisions,LLC —Puerto Rico
- $28,500 a year
- Full-time
- Sales
- Merchandising
- English
- Health insurance
- Dental insurance
Quick Apply
14d
Commercial Services Specialist II (Manheim)
Cox Automotive —Toa Baja, PR
- $20.10 - $30.10 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid jury duty
- Paid holidays
9d
Customer Service Representative - Distribution
Bunzl —San Juan, PR
- Day shift
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
CUSTOMER SERVICE REPRESENTATIVE
B Fernandez & Hermanos Inc. —San Juan, PR
- Full-time
Quick Apply
Customer Service Representative (Call Center)
WORLDNET TELECOMMUNICATIONS LLC —Guaynabo, PR
- Full-time
- Mid-level
- Associate's degree
- 2 years
Quick Apply
Case Review Representative
OncoHealth —Guaynabo, PR
- $13 - $15 an hour
- Monday to Friday
- Hybrid work
- Spanish
- English
- Mid-level
- Health insurance
Quick Apply
Fraud Monitoring Representative
Popular Bank —San Juan, PR
- Part-time
- Spanish
- Microsoft Excel
- English
Customer Service Representative
AspenView Technology Partners —San Juan, PR
- $0 a year
- Weekends as needed
- Hybrid work
- Spanish
- English
- Office
Quick Apply
Representante De Servicio I - CS - Bayamon
MCS HEALTHCARE HOLDINGS, LLC —Bayamón, PR
- Spanish
- English
- High school diploma or GED
Customer Service Representative
Telemedik —Guaynabo, PR
- Temporary
- Spanish
- HIPAA
- English
- Retirement plan
Quick Apply
8d
Collections Representative
Caduceus —Bayamón, PR
- Full-time
- Spanish
- English
- Office
Quick Apply
3d
Call Center Representative (NYCHH) Hybrid after Training - San Juan, PR
Optum —San Juan, PR
- Overtime
- Microsoft Word
- Computer literacy
- Medical office experience
Customer Service Representative - Hybrid
Telecontacto Contact Center —San Juan, PR
- $12 an hour
- Full-time
- Hybrid work
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
19h
CUSTOMER SERVICE REP. I-SC
TPIS —Bayamón, PR
- $12 an hour
- Extended hours
- Computer literacy
- Mid-level
- Office
Quick Apply
Representante De Servicio I- SC Plaza Las Americas - Temporary
MCS HEALTHCARE HOLDINGS, LLC —San Juan, PR
- Temporary
- Spanish
- English
- High school diploma or GED
9d
Retail Sales Associate
Skechers USA Retail, LLC —Bayamón, PR
- $12.00 - $12.73 an hour
- Part-time
- 18 years or older
- Merchandising
- No high school diploma
- On-the-job training
- Flexible schedule
Quick Apply
Customer Service Representative
NexaMotion Group —Bayamón, PR
- Full-time
- Spanish
- Writing skills
- English
Quick Apply
Patient Service Representative
Grupo Médico GEMI —Manatí Municipio, PR
- Full-time
- Microsoft Word
- Customer service
- Word processing
- Health insurance
- Dental insurance
Quick Apply
8d
Representante De Servicio Al Cliente Outbound
MCS HEALTHCARE HOLDINGS, LLC —San Juan, PR
- Weekends as needed
- Spanish
- English
- High school diploma or GED

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Cust Care Rep I-Bilingual (US)

Elevance Health -
San Juan, PR

Apply Now

Job Details

10 days ago

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

Customer Care Representative I

Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

The Customer Care Representative I is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery.

How you will make an impact:

Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
Analyzes problems and provides information/solutions.
Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Provides external and internal customers with requested information.
Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting.
Seeks, understands and responds to the needs and expectations of internal and external customers. Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers.

Minimum Qualifications:

Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background. Bilingual (Spanish) or multi-language skills required. Must be able to pass a validated language test/assessment.

Preferred Skills, Capabilities and Experiences:

Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary. Performs other duties as assigned.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act

Apply Now

Refine Your Search

customer representative jobs in toa baja, pr

Cust Care Rep I-Bilingual (US)

Retail Account Representative

Commercial Services Specialist II (Manheim)

Customer Service Representative - Distribution

CUSTOMER SERVICE REPRESENTATIVE

Customer Service Representative (Call Center)

Case Review Representative

Fraud Monitoring Representative

Customer Service Representative

Representante De Servicio I - CS - Bayamon

Customer Service Representative

Collections Representative

Call Center Representative (NYCHH) Hybrid after Training - San Juan, PR

Customer Service Representative - Hybrid

CUSTOMER SERVICE REP. I-SC

Representante De Servicio I- SC Plaza Las Americas - Temporary

Retail Sales Associate

Customer Service Representative

Patient Service Representative

Representante De Servicio Al Cliente Outbound

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Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.

Analyzes problems and provides information/solutions.

Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.

Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.

Provides external and internal customers with requested information.

Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting.

Seeks, understands and responds to the needs and expectations of internal and external customers. Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers.

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