Top 17 Retention specialist Jobs in Toledo, Oh

Client Service Specialist - Commercial Insurance
Hylant —Toledo, OH
- Full-time
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
Associate Clinical Oncology Specialist
Natera —Toledo, OH
- $80,000 - $100,000 a year
- Remote
- Nursing
- Mid-level
- Analysis skills
- Commuter assistance
- Health insurance
Client Service Specialist - Medical Risk Insurance
Hylant —Toledo, OH
- Full-time
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
Benefits and Leave Specialist/Human Resources/Full-Time
Wood County Hospital Assn —Bowling Green, OH
- Full-time
- Hospital
- HIPAA
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Client Operations Specialist
Piazza Wealth Management —Toledo, OH
- $50,000 - $60,000 a year
- Part-time
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
17h
Marketing Campaign Specialist- MSP
Aktion Associates, Inc —Maumee, OH
- Marketing
- Mid-level
- US work authorization
- 401(k) matching
Sales Specialist - Toledo, OH
Guardian Alarm & Medical Monitoring —Toledo, OH
- Residential
- High school diploma or GED
- Entry level
- Paid training
- Paid holidays
Quick Apply
Pre-Season Tax Professional
H&R Block —Toledo, OH
- Full-time
- Windows
- High school diploma or GED
- Business development
Industrial Tool Specialist (Grand Rapids MI Territory)
Sunbelt Rentals, Inc. —Toledo, OH
- $42,000.00 - $68,581.80 a year
- Full-time
- Mid-level
- Bachelor's degree
- Military encouraged
- Disability insurance
- Health insurance
Quick Apply

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Associate Clinical Oncology Specialist
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Client Service Specialist - Commercial Insurance

Hylant -
Toledo, OH

Apply Now

Job Details

Full-time

Qualifications

Microsoft Outlook
Spreadsheets
Property & Casualty License
Managing clients in a customer support role
Documentation tools

Full Job Description

The Opportunity:

The Client Service Specialist is responsible for providing a consistent level of service and support to identified clients and teams, handling or directing daily service needs while interacting in a consultative and collaborative way to deliver a “best in class” client experience resulting in client retention and growth while building long term relationships with our clients, colleagues, and vendor partners.

In This Role You Will Execute On:

Respond to and appropriately document routine client inquiries; escalate complex inquiries to more senior staff.
Process daily service needs such as change requests, endorsements, proofs, audits and other policy related documents.
Manage activities and follow-ups to document and accomplish open items in expected timeframe.
Review and process policies and endorsements for accuracy of coverage, policy, content, and form completion; address or escalate any discrepancies for resolution.
Assist and support new and renewal processes including gathering information, document preparation, binding, marketing, and other needs as directed.
Assist with client documentation preparation such as creating branded templates and developing basic content for proposals, stewardship, presentations, etc.
Leverage Hylant technology, tools and resources ensuring all internal systems, client portals, and assigned account details are proactively managed and meet client needs.
Assist in the research of invoicing and billing questions or issues.
Drive completion of Surplus Lines process for non-admitted placements including documentation and invoicing to ensure the Surplus Lines team can manage necessary and accurate state filings.
Perform other duties and special projects as requested.

In This Role You Will Need:

Bachelor’s degree business, insurance, risk management, or similar field of study. Equivalent combination of education and work experience may be considered.
Two (2) or more years of insurance client service experience.
Active Property & Casualty License
Intermediate Microsoft Office skills (Excel, Word, PowerPoint, and Outlook)
Basic analytical skills
Excellent attention to detail
Exception oral and written communication skills

Why Hylant?

A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in eight states. And since the founding of our family-owned business over 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor. You’re family. And that’s just the way we treat you.

Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.

Apply Now

Refine Your Search

retention specialist jobs in toledo, oh

Client Service Specialist - Commercial Insurance

Associate Clinical Oncology Specialist

Client Service Specialist - Medical Risk Insurance

Benefits and Leave Specialist/Human Resources/Full-Time

Client Operations Specialist

Marketing Campaign Specialist- MSP

Sales Specialist - Toledo, OH

Pre-Season Tax Professional

Industrial Tool Specialist (Grand Rapids MI Territory)

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