Top 5 Phone operator Jobs in Toledo Oh

Telephone Operator 2
University of Toledo —Toledo, OH
- $17.23 an hour
- Part-time
- Writing skills
- Microsoft Office
- High school diploma or GED
Receptionist-PRN
Ernest Health —Toledo, OH
- Full-time
- Hospital
- Word processing
- Computer literacy
- Wellness program
- Health savings account
2d
Call Center Representative / Call Center / Per Diem
Wood County Hospital Assn —Bowling Green, OH
- Per diem
- Hospital
- Entry level
- AD&D insurance
- Disability insurance
Quick Apply
Voice Operations Specialist - Flower Hospital
ProMedica Toledo Hospital —Sylvania, OH
- Per diem
- Hospital
- High school diploma or GED
- Entry level
Quick Apply
13d

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Metzgers —Toledo, OH
Have you worked in Customer Service in a manufacturing setting? Initiate the billing process, and troubleshoot and address customer questions and issues.
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Contact Center Manager (Hybrid)
WYN Consultants —Holland, OH
Bachelor's degree in Business Administration, Management, Communications, or a related field preferred. The Contact Center Manager is responsible for leading…
$70,000 - $90,000 a year
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Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
Answers inbound calls from a variety of industries. Serves callers by following client direction and reference FAQ pages to answer questions.
PBX Switchboard Operator-PBX Operations
Nationwide Children's Hospital —Columbus, OH
Answers all incoming calls, relays emergency messages by announcing various alerts and warnings over the paging system, contacts personnel as necessary and…

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Telephone Operator 2

University of Toledo -
Toledo, OH

Apply Now

Job Details

Part-time
$17.23 an hour

Qualifications

Operator switchboards
Phone communication
Writing skills
Client inquiry handling
Microsoft Office
High school diploma or GED
Data entry
Telephone systems
Typing
Public relations
Handling patient inquiries
Office phone management

Full Job Description

Telephone Operator 2

501241

Health Science Campus Hospital Toledo, OH

AFSCME
Healthcare Positions
Hospital Administration
Part-Time

Show More Show Less

Staff - Part-Time

Title: Telephone Operator 2

Department Org: Registration - 108820

Employee Classification: B2 - Classif'd Part Time AFSCME HSC

Bargaining Unit: AFSCME HSC

Primary Location: HSC H

Shift: 2

Start Time: 3:00PM End Time: 11:30PM

Posted Salary: 17.23

Float: True

Rotate: True

On Call: True

Travel: True

Weekend/Holiday: True

Job Description:

Under general supervision by the Supervisor, provides assistance and information to consumers, business associates, patients, attending and resident physicians, non-UTMC physicians/offices, hospital staff, and the general public in response to requests and inquiries received by telephone. Directs customer to internal and external resources. Provides assistance in resolving minor problems and questions by providing information as necessary to assure consistent customer satisfaction. Exhibits exemplary customer service. Presents a professional demeanor at all times, includes adherence to professional dress code. Serve as an ambassador of University of Toledo in the community, demonstrating the institution's values, services and mission.

Minimum Qualifications:

High school diploma or GED required.
Understanding of medical terminology strongly preferred.
Acceptable level of experience in directly handling/diffusing emotion of aggravated callers and assisting such in a professional, calm manner.
Experience with MS Office Applications and Star.
One (1) courses or three (3) mos. experience in operating a switchboard system or automated call distribution system required. Intellidesk or other call center software applications preferred.
Willingness to comply fully with all organizational and departmental policies and procedures.
Minimum typing speed of 32 WPM.
Knowledge of commonly-used training concepts, practices, and procedures required.
Maintain a positive and professional demeanor at all times.
Flexibility to attend seminars and other educational training forums at other locations.

Communication and other required skills:

Communicate effectively both verbally and in writing.
Excellent public relations skills.
Satisfactory participation in an acceptable, formal customer service training program within six months of hire.
Computer keyboard & data entry experience.
Ability to handle sensitive inquiries and contacts.
Ability to learn TDY/TDD phone line.
Ability to self-empower; to make decisions to assist callers with healthcare and other needs as they relate to the University of Toledo Medical Center.
Ability to deal with stressful emergency situations.

Conditions of Employment:

To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at [email protected] or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.

Apply Now

Refine Your Search

phone operator jobs in toledo oh

Telephone Operator 2

Receptionist-PRN

Call Center Representative / Call Center / Per Diem

Voice Operations Specialist - Flower Hospital

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