Top 54 Corporate risk manager Jobs in Topeka, Ks

Call Center Manager
Maximus —Topeka, KS
- $70,000 - $95,000 a year
- 5 years
- Bachelor's degree
- Travel
- Paid holidays
- Disability insurance
10d
General Manager
Transdev —Lawrence, KS
- $100,000 - $125,000 a year
- Full-time
- Background check
- Customer service
- 5 years
- Disability insurance
- Health insurance
Retail Store Manager
PetSmart —Topeka, KS
- $61,000 - $1,116,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Customer Success Manager
Polo Custom Products —Topeka, KS
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Basic math
General Manager
Community Choice Financial Family of Brands —Topeka, KS
- $24 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
7d
Manager - Cyber Resilience
CVS Health —Topeka, KS
- $83,430 - $222,480 a year
- Full-time
- High school diploma or GED
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
T Mobile Authorized Retailer Store Manager (Topeka)
Luna Wireless, An Authorized T-Mobile Retailer (Central) —Topeka, KS
- Full-time
- 18 years or older
- Spanish
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Entry Level Sales Representative
Andrew Meier Inc. —Topeka, KS
- $75,000 - $90,000 a year
- Weekends as needed
- Computer literacy
- Bachelor's degree
- 4 years
- Flexible schedule
Quick Apply
11d
Commercial Portfolio Manager
Emprise Bank —Lawrence, KS
- Hybrid work
- Research
- Office
- Bachelor's degree
District Manager in Training
Kwik Shop —Topeka, KS
- $60,000 - $67,000 a year
- Weekends as needed
- Clean driving record
- Ability to walk for extended periods
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Trust Officer
BOK Financial —Topeka, KS
- Office
- 3 years
- Analysis skills
2d
Workday Adaptive Planning Manager
Baker Tilly Advisory Group, LP —Topeka, KS
- Full-time
- Mid-level
- Finance
- SQL
Quick Apply
Senior Manager Environmental Engineer
Ryder System —Topeka, KS
- $140,000 - $160,000 a year
- Microsoft Word
- Engineering
- Travel
- Disability insurance
- Health insurance
Director of Human Resources
MAMMOTH SPORTS CONSTRUCTION LLC —Meriden, KS
- Weekends as needed
- Spanish
- English
- Office
- 401(k)
Bank Credit Analyst
First Security Bank —Overbrook, KS
- Writing skills
- Mid-level
- Office
- Opportunities for advancement
Quick Apply
3d
Human Resources Manager
MAMMOTH SPORTS CONSTRUCTION LLC —Meriden, KS
- Weekends as needed
- Spanish
- English
- Office
Retail Shortage Control - Part Time
Burlington —Topeka, KS
- $13 an hour
- Part-time
- Ability to walk for extended periods
- 1 year
- Ability to stand for extended periods
- Paid holidays
- Health insurance
Senior Cybersecurity Engineer (Remote)
SOLV Energy, LLC —Topeka, KS
- $127,453 - $152,944 a year
- Full-time
- Remote
- 7 years
- System design
- AWS
- Paid holidays
- Disability insurance
Quick Apply
2d
Tax Accountant
Security Benefit —Topeka, KS
- Full-time
- Hybrid work
- Oracle
- Microsoft Outlook
- CPA
- Profit sharing
- Paid parental leave
Quick Apply
2d
Cashier / Host / Attendant
Capital City Corral, LLC dba Golden Corral —Topeka, KS
- $9 - $11 an hour
- Part-time
- Quick service & fast food restaurant
- Food service experience
- Phone etiquette
Quick Apply

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corporate risk manager jobs near topeka, ks

Call Center Manager

Maximus -
Topeka, KS

Apply Now

Job Details

$70,000 - $95,000 a year
10 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Paid time off
Retirement plan

Qualifications

Staff supervision
Managing teams in a customer support role
Team leadership
Coaching
Incident Escalation
Call center management

Full Job Description

Essential Duties and Responsibilities:

Oversee the daily operations of a call center team to ensure performance metrics are met.
Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures. Provide updates to staff regarding these policies and procedures.
Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
Monitor call center compliance with ISO standards as applicable.
Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
Responsible for identifying and resolving issues, problems, and concerns with employees.
Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
Provide direction to staff when complaints are escalated to management level.
Managing daily performance against SLAs and KPIs across all customer contact channels.
Coordinating staffing and workload distribution to support efficiency and service level targets.
Partnering with Quality Assurance and Training teams to address quality issues, support targeted coaching and ensure consistent customer experience.
Identify training needs and collaborating with Training teams to ensure staff maintain current knowledge of policies, procedures, and programs.
Monitor operational trends, identify risks or bottlenecks, and escalating items as needed.
Supporting implementation of process improvements, automation, and policy-driven changes.

Minimum Requirements

Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Experience managing call center operations in a Medicaid, eligibility, or government services environment.
Demonstrated experience managing performance metrics, SLAs, and quality programs.
Experience overseeing or coordinating omnichannel customer service operations.
Strong people leadership, coaching, and escalation management skills.
Familiarity with compliance-drive environments and continuous improvement practices.
Must be willing and able to work onsite in Topeka, KS.
Must be willing and able to accept an offer that is contingent upon award.

#LI-Onsite

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at [email protected].

Minimum Salary

$

70,000.00

Maximum Salary

$

95,000.00

Apply Now

Refine Your Search

corporate risk manager jobs in topeka, ks

Call Center Manager

General Manager

Retail Store Manager

Customer Success Manager

General Manager

Manager - Cyber Resilience

T Mobile Authorized Retailer Store Manager (Topeka)

Entry Level Sales Representative

Commercial Portfolio Manager

District Manager in Training

Trust Officer

Workday Adaptive Planning Manager

Senior Manager Environmental Engineer

Director of Human Resources

Bank Credit Analyst

Human Resources Manager

Retail Shortage Control - Part Time

Senior Cybersecurity Engineer (Remote)

Tax Accountant

Cashier / Host / Attendant

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