Top 291 Patient experience manager Jobs in Topeka, Ks

Treatment Center Director/Program Manager
BAART Programs —Topeka, KS
- Full-time
- Addiction Medicine
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
Mgr,Clinical Support
Oak Street Health —Topeka, KS
- $78,331 - $168,714 a year
- Full-time
- Hybrid work
- Nursing
- RN License
- Mid-level
- Health insurance
- Dental insurance
Regional Patient Care Liaison, Marketing and Business Development
Horizon Post Acute —Topeka, KS
- $110,000 - $140,000 a year
- Full-time
- Skilled nursing facility
- Mid-level
- 3 years
Quick Apply
12d
Patient Access Rep
The University of Kansas Health System St. Francis Campus —Topeka, KS
- Full-time
- Hospital
- Customer service
- Computer literacy
- Health insurance
- Tuition reimbursement
Secretary
The University of Kansas Health System St. Francis Campus —Topeka, KS
- Full-time
- Hospital
- Customer service
- Computer literacy
- Health insurance
- Tuition reimbursement
Regional Patient Care Liaison, Marketing & Business Development
Willow Tree Post Acute —Topeka, KS
- $110,000 - $140,000 a year
- Full-time
- Skilled nursing facility
- Mid-level
- 3 years
Quick Apply
12d
Education Coordination - Clinical Education - FT - Day
Stormont-Vail HealthCare, Inc. —Topeka, KS
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
Quick Apply
4d
Assistant Office Manager
The Eye Doctors —Topeka, KS
- Full-time
- Background check
- Microsoft Outlook
- Inventory management
- Paid parental leave
- Paid holidays
Quick Apply
Manager Government Relations
Kansas Hospital Association —Topeka, KS
- 8 hour shift
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
10d
Consultant Workforce Development and Optimization - Workforce Optimization - FT - Day
Stormont-Vail HealthCare, Inc. —Topeka, KS
- Full-time
- 5 years
- Master's degree
- Bachelor's degree
Quick Apply
Senior Manager, Strategic Business Consultant - Supplemental Health
CVS Health —Topeka, KS
- $67,900 - $182,549 a year
- Full-time
- 7 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
HEALTH SERVICES TEAMLEADER
Shawnee County, KS —Shawnee County, KS
- $28.88 an hour
- CPR Certification
- RN License
- Writing skills
Patient Care Tech / PCT OB Birth Clerk
The University of Kansas Health System St. Francis Campus —Topeka, KS
- Full-time
- Vital signs
- Hospital
- Inpatient
- Health insurance
- Tuition reimbursement
5d
Assistant Center Manager
CSL Plasma —Topeka, KS
- Full-time
- Management
- Mid-level
- Clinic
10d
Senior Manager, Commercial Product Execution
CVS Health —Topeka, KS
- $67,900 - $199,144 a year
- Full-time
- Hybrid work
- 7 years
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
12d
Complaint Coordinator
State of Kansas - Dept of Health & Environment —Shawnee County, KS
- $23.27 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Office Manager
The Eye Doctors —Topeka, KS
- Full-time
- Background check
- Microsoft Outlook
- Merchandising
- Paid parental leave
- Paid holidays
Quick Apply
3d
Senior Project Manager Meritain TPA
CVS Health —Topeka, KS
- $67,900 - $199,144 a year
- Full-time
- Remote
- Bachelor's degree
- Continuous improvement
- Organizational skills
- Health insurance
- Dental insurance
Office Manager
Eye Care Partners Career Opportunities —Topeka, KS
- Full-time
- Background check
- Microsoft Outlook
- Merchandising
- Paid parental leave
- Paid holidays
Quick Apply
3d
Account Manager (Meritain Health)
CVS Health —Topeka, KS
- $46,988 - $122,400 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
3d

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Treatment Center Director/Program Manager

BAART Programs -
Topeka, KS

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

TJC
Staff supervision
Program management
Team supervision
Customer service
Substance abuse treatment center experience
Bachelor's degree
Substance abuse
Business management
Business operations
Clinical confidentiality policies
Experience working with individuals with substance use disorders

Full Job Description

Description

Treatment Center Director/Program Director

BAART Programs is looking for an accountable, process oriented and efficient leader of operations for our Opiate Treatment Program. A great Treatment Center Director leads a diverse team of nurses, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic.

Essential Duties & Responsibilities:

Responsible for the operation & performance of the Opiate Treatment Program (OTP) clinic
Manages OTP clinic operations to budgeted/planned results
Participates in the interviewing, hiring, training of clinic staff
Evaluates, manages, counsels and terminates subordinate personnel
Provides direction to clinic personnel and relays corporate mandates, goals and objectives to field personnel
Works closely with staff via regular supervision to ensure the completion of performance goals
Communicates with and insures compliance with the various regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.); manages preparation of various federal, state & local applications, filings, licensure, permits, approvals, etc.
Identifies cost-saving opportunities, operational efficiencies, etc. and implements
Assists with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth & meet regulatory requirements
Develops, monitors and provides reports on key performance indicators of clinic measures and reacts accordingly
Works closely with OTP Medical Director, Psychiatric consultant as applicable, OTP Compliance Manager and QA/QI activities in a variety of areas including, but not limited to – compliance with federal & state rules, laws & regulations; compliance with CARF / JCAHO, performance improvement initiatives, productivity goals, quality patient care, customer service, operational enhancement, growth of patient census, contractual requirements, standardization & conformity, best practices and plans for continuous improvement
Becomes familiar with OTP federal & state laws, regulations, etc. and the application of such
Becomes familiar with CARF/JCAHO standards and the application of such
Responsible for maintenance & updating of policy & procedure manual and clinic operations manuals and procedures
Serves as a clinic resource and provides or arranges for clinic training as requested/necessary
Maintains patient, employee and company confidentiality

Development Responsibilities:

Participates in community relations, education and development activities to drive and maintain census
Identifies and implements tactical steps to increase and retain census
Works with clinic team to insure operations are prepared to handle increased census
Participates in political activities to keep company connected within appropriate circles such as local government board meetings, MTP advisory board meetings, city/county administrator meetings, ADAA meetings, etc.
Leads effort to identify, hire & train personnel with cultural diversity to meet the future clinic needs based on patient demographics – identifies cultural community leaders and networks
Participation in the overall Company Performance Improvement Process
Familiar with standards required by Board of Health, OSHA, etc. and the application of such
Assists as requested with marketing programs & literature development
Other duties as assigned

Qualifications:

Multiple years of experience as an administrator of a clinical program
Bachelor's degree (in business administration or related) from an accredited college or university
Understanding of clinic operations, with significant amount of time working in the field of substance abuse
Understanding of HIPAA, Federal, State & CARF standards & regulations
Demonstrated organizational and leadership skills with the ability to supervise and manage personnel
Strategic thinker to be able to recommend alternative solutions, execute and monitor
Self-starter, able to work autonomously and generate ideas and benefits for the Company
Customer service focused, eager and energetic
Excellent interpersonal and communication skills
Satisfactory drug screen and criminal background check.

Benefits:

Competitive salary
Comprehensive benefits package, including medical, dental, vision and 401(K)
Generous paid time off
Excellent growth and development opportunities
Satisfying and rewarding work striving to overcome the opioid epidemic

Here is what you can expect from us:

BAART Programs, a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

BAART Programs is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.

Apply Now

Refine Your Search

patient experience manager jobs in topeka, ks

Treatment Center Director/Program Manager

Mgr,Clinical Support

Regional Patient Care Liaison, Marketing and Business Development

Patient Access Rep

Secretary

Regional Patient Care Liaison, Marketing & Business Development

Education Coordination - Clinical Education - FT - Day

Assistant Office Manager

Manager Government Relations

Consultant Workforce Development and Optimization - Workforce Optimization - FT - Day

Senior Manager, Strategic Business Consultant - Supplemental Health

HEALTH SERVICES TEAMLEADER

Patient Care Tech / PCT OB Birth Clerk

Assistant Center Manager

Senior Manager, Commercial Product Execution

Complaint Coordinator

Office Manager

Senior Project Manager Meritain TPA

Office Manager

Account Manager (Meritain Health)

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