Top 184 Quality service representative Jobs in Topeka, Ks

Manager Utilization Management
Blue Cross and Blue Shield of Kansas —Topeka, KS
- $116,000 - $145,000 a year
- Full-time
- Hybrid work
- Nursing
- RN License
- 5 years
- Paid parental leave
- Health insurance
6d
Sales Representative + Sign-on Bonus
DaBella —Topeka, KS
- $70,000 - $90,000 a year
- Full-time
- Spanish
- Driver's License
- Travel
- Paid training
- Health savings account
Quick Apply
Battery Route Sales (CDL)
Factory Motor Parts —Topeka, KS
- Full-time
- CDL B
- Clean driving record
- Hazmat Endorsement
- Profit sharing
- Paid holidays
Quick Apply
Market Service Manager - UniFirst
UniFirst —Topeka, KS
- Full-time
- Computer literacy
- DOT physical examination
- Mid-level
- Profit sharing
- Health insurance
Route Service Representative - UniFirst
UniFirst —Topeka, KS
- Full-time
- Clean driving record
- Inventory management
- Mid-level
- Profit sharing
- Health insurance
Service Unit Quality Assurance
Blue Cross and Blue Shield of Kansas —Topeka, KS
- $23.58 - $29.40 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid parental leave
- Health insurance
11d
Regional Planner/Scheduler
C&W Services —Topeka, KS
- $67,150 - $79,000 a year
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Employer Reporting Customer Service Representative
KPERS —Topeka, KS
- $21.50 - $24.00 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- Administrative experience
Quick Apply
10d
Customer Service Representative
Kansas Turnpike Authority —Topeka, KS
- $18.97 - $22.20 an hour
- Extended hours
- Background check
- Spanish
- Computer literacy
Quick Apply
Part Time Customer Service Representative
Kansas Turnpike Authority —Topeka, KS
- $18.97 - $22.20 an hour
- Extended hours
- Background check
- Spanish
- Computer literacy
Quick Apply
Patient Access Representative
BayMark Health Services —Topeka, KS
- Full-time
- Microsoft Excel
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Territory Sales Executive - Nebraska
CVS Health —Topeka, KS
- $68,000 - $142,392 a year
- Full-time
- Hospital
- 3 years
- Driver's License
- Health insurance
- Dental insurance
Ambulatory Social Worker - Palliative Medicine and Support Care - FT - Day
Stormont-Vail HealthCare, Inc. —Topeka, KS
- Full-time
- Hospital
- Customer service
- Inpatient
Quick Apply
6d
Quality Representative
Wolf Construction —Topeka, KS
- Overtime
- Construction site
- Mid-level
- 3 years
Quality Representative - Michels Power, Inc.
Michels Corporation —Topeka, KS
- Clean driving record
- Construction site
- Mid-level
- Health savings account
- Disability insurance
IT Generalist Supervisor
COREFIRST BANK & TRUST —Topeka, KS
- Full-time
- Clean driving record
- Up to 50% travel
- 5 years
Route Sales Professional
Bimbo Bakeries USA —Topeka, KS
- $52,000 - $63,000 a year
- Clean driving record
- Merchandising
- DOT physical examination
- Health insurance
- Dental insurance
Call Center Sales Manager
Advisors Excel —Topeka, KS
- Mid-level
- Recruiting
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Crisis Support Specialist - Sun - Wed 12p-10p
Healthsource Integrated Solutions Inc —Topeka, KS
- $21.75 - $23.00 an hour
- Full-time
- Computer literacy
- HIPAA
- Clinic experience
- Paid holidays
- Dental insurance
Quick Apply
Operations Supervisor
AMR —Topeka, KS
- From $80,000 a year
- 12 hour shift
- PALS Certification
- BLS Certification
- Mid-level

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quality service representative jobs near topeka, ks

Manager Utilization Management

Blue Cross and Blue Shield of Kansas -
Topeka, KS

Apply Now

Job Details

Full-time
$116,000 - $145,000 a year
6 days ago

Benefits

Paid parental leave
Caregiver leave
Health insurance
Dental insurance
Tuition reimbursement
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Gym membership

Qualifications

Nursing
RN License
Driver's License
Utilization management
Resource utilization in healthcare
Data interpretation
Contracts
Vendor contract management
Nursing
Agile planning

Full Job Description

Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.

Why Join Us?

Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.
Family Comes First: Total rewards package that promotes the idea of family first for all employees. Paid vacation and sick leave with paid maternity and paternity available immediately upon hire
Professional Growth Opportunities: Advance your career with ongoing training and development programs.
Dynamic Work Environment: Collaborate with a team of passionate and driven individuals in a work environment that promotes flexibility.
Trust and Stability: Work for one of the most trusted companies in Kansas with over 80 years of commitment, compassion and community.
Inclusive Work Environment: We pride ourselves on fostering a workplace where everyone is valued and respected.

Benefits & Perks

Base compensation is only one component of your competitive Total Rewards package
Incentive pay program (EPIP)
Health/Vision/Dental insurance
6 weeks paid parental leave for new mothers and fathers
Fertility/Adoption assistance
2 weeks paid caregiver leave
401(k) plan matching up to 5%
Tuition reimbursement
Health & fitness benefits, discounts and resources

Job Summary

The Manager of Utilization Management leads medical necessity review functions, including precertifications, concurrent reviews, alternative care setting authorizations, and pre-service requests. This role ensures evidence-based, complaint care across all lines of business while partnering with internal teams, providers, and vendors to optimize outcomes, drive quality improvement, and maintain regulatory accreditation standards.

“This position is eligible to work hybrid or onsite in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.”

What you’ll do

Lead Utilization Management operations for pre-service requests, predeterminations, and concurrent reviews, ensuring adherence to all regulatory and accreditation requirements.
Maintain current knowledge on industry trends, clinical research, standards of care, and evidence‑based guidelines to guide appropriate care and comprehensive Utilization Management practices.
Support and advance quality management initiatives that measure, monitor, and improve quality-based activities and outcomes, including programs such as HEDIS, QRS, QIS, and Stars.
Drive accountability and performance excellence across teams through objective performance management and regular Inter‑Rater Reliability testing to ensure consistent Utilization Management decision‑making.
Serve as a Subject Matter Expert for URAC Health Utilization Management Accreditation, FEP UM activities, Mental Health Parity, as well as ensuring all jobs functions are performed within the scope of the Kansas Nurse Practice Act.
Manage departmental budgets responsibly, ensuring proactive and intentional financial stewardship across all teams.
Act as the primary liaison for Blue Card care management activities, collaborating with provider relations, sales, and other internal partners to resolve provider issues and support special business arrangements.
Oversee vendor relationships through effective delegated oversight, ensuring UM activities meet accreditation standards and comply with state and federal regulations, including CMS and Medicare Advantage requirements.
Use data insights to guide operational improvements, accelerate divisional goals, and foster a positive, high‑performance culture that inspires exceptional work.
Lead and develop UM staff, fostering a culture of accountability and continuous improvement. Assign work, evaluate performance, and support workflow optimization.

What you need

Knowledge/Skills/Abilities

Awareness and understanding of medical necessity, utilization patterns, standards of practice, and health care environment as they relate to all programs and staffing.
Demonstrated ability to communicate effectively across multiple channels while maintaining professionalism and confidentiality.
Effective time management, independent decision-making, and prioritization skills with flexibility to respond to changing priorities. Ability to obtain and analyze utilization, system, and workflow data.
Coordinates with procurement for vendor contracts.
Prepare and present information about medical necessity reviews to internal and external customers.
Interpersonal skills to effectively and professionally handle sensitive medical necessity, utilization, and cost issues with members, providers, group representatives, and other internal and external customers.
Familiarity with enterprise project management methodologies and collaborative planning practices (Agile, Scrum).

Education and Experience

Bachelor of Science in Nursing (BSN) or a bachelor’s degree in a health related or business field required.
Registered Nurse with a minimum of five years of clinical experience required.
Minimum 5 years of Utilization Management experience, preferably in a leadership or managed care setting required.
Must have a current, active, and unrestricted Kansas RN License.

Physical Requirements

95% of daily activity requires use of PC
Capable of complying with all Kansas laws and regulations regarding the operation and use of motor vehicles. Must have a valid driver’s license. Able to travel, including overnight.

Compensation

$116,000 - $145,000 annually

Exempt Grade 18

Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts.

Our Commitment to Connection and Belonging

At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of connection and belonging, where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law.

Blue Cross and Blue Shield of Kansas conducts pre-employment drug screening, criminal conviction check, employment verifications and education as part of a conditional offer of employment.

Apply Now

Refine Your Search

quality service representative jobs in topeka, ks

Manager Utilization Management

Sales Representative + Sign-on Bonus

Battery Route Sales (CDL)

Market Service Manager - UniFirst

Route Service Representative - UniFirst

Service Unit Quality Assurance

Regional Planner/Scheduler

Employer Reporting Customer Service Representative

Customer Service Representative

Part Time Customer Service Representative

Patient Access Representative

Territory Sales Executive - Nebraska

Ambulatory Social Worker - Palliative Medicine and Support Care - FT - Day

Quality Representative

Quality Representative - Michels Power, Inc.

IT Generalist Supervisor

Route Sales Professional

Call Center Sales Manager

Crisis Support Specialist - Sun - Wed 12p-10p

Operations Supervisor

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