Top 43 Service desk Jobs in Topeka, Ks

Help Desk Tech 1 - Information Systems - FT - Evening
Stormont-Vail HealthCare, Inc. —Topeka, KS
- Full-time
- Hospital
- Inventory management
- Windows
Quick Apply
13d
Front Desk
Genesis Health Clubs —Topeka, KS
- Part-time
- Computer literacy
- Computer skills
- Communication skills
Quick Apply
Receptionist
The Lodge at Heritage Grove Estates (SNF) —Topeka, KS
- Part-time
- Skilled nursing facility
- Administrative experience
- High school diploma or GED
Quick Apply
Front Desk Coordinator/Receptionist
Atteberry Eye Centers —Topeka, KS
- $15 - $18 an hour
- 8 hour shift
- Sales
- Customer service
- Computer literacy
- 401(k)
- Paid time off
Quick Apply
4d
Receptionist 30 hrs Per Week
Astra Mental Health and Recovery —Topeka, KS
- From $17.75 an hour
- Writing skills
- Sanitation
- English
Quick Apply
Receptionist
Willow Tree Post Acute —Topeka, KS
- $16 - $20 an hour
- Full-time
- Skilled nursing facility
- Computer literacy
- HIPAA
Quick Apply
7d
System Administrator
Blue Cross and Blue Shield of Kansas —Topeka, KS
- $82,480 - $135,800 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Pass drug screening
- Paid parental leave
- Dental insurance
10d
Receptionist
Astra Mental Health and Recovery —Topeka, KS
- From $17.75 an hour
- Writing skills
- Sanitation
- English
Quick Apply
Office Assistant/Receptionist
I-70 Auto Auction —Topeka, KS
- From $16 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
Quick Apply
4d
Front Desk Receptionist
Atteberry Eye Centers —Topeka, KS
- $15 - $17 an hour
- Full-time
- Sales
- Customer service
- Computer literacy
- Health insurance
- 401(k)
Quick Apply
4d
Front Desk Agent - Courtyard Topeka - Part Time
Courtyard Topeka —Topeka, KS
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
8d
IT Generalist Supervisor
COREFIRST BANK & TRUST —Topeka, KS
- Full-time
- Clean driving record
- Up to 50% travel
- 5 years
Fitness Front Desk Team Member (Evenings & Weekends Available)
Colaw Fitness —Topeka, KS
- $10 - $13 an hour
- Part-time
- In-person
- Guest services
- Entry level
- Employee discount
- Gym membership
Quick Apply
14d
Program Coordinator - Quality
Astra Mental Health and Recovery —Topeka, KS
- From $20.67 an hour
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
6d
Associate Technical Engineer (KS)
Fusion Health —Topeka, KS
- $50,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Research
- Health insurance
- Dental insurance
Quick Apply
26-00060J-National Customer Service Specialist
MBAcsi —Topeka, KS
- Full-time
- Microsoft Access
- Pass drug screening
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
20h
Front Office Supervisor - Courtyard Topeka
Courtyard Topeka —Topeka, KS
- Computer literacy
- Mid-level
- Hotel
10d
Technical Engineer II
Fusion Health —Topeka, KS
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Research
- Health insurance
- Dental insurance
Quick Apply
13d
IT Operations Manager
State of Kansas - Department of Administration —Shawnee County, KS
- $90,000 - $100,000 a year
- Full-time
- Computer Science
- Office
- Mentoring
- Paid holidays
- Health insurance
Front Desk Coordinator (Full Time, No Weekends)
Mission EyeCare of Lawrence —Lawrence, KS
- $15 - $17 an hour
- Full-time
- Private practice
- Customer service
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
12d

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service desk jobs near topeka, ks

Help Desk Tech 1 - Information Systems - FT - Evening

Stormont-Vail HealthCare, Inc. -
Topeka, KS

Quick Apply

Job Details

Full-time
13 days ago

Qualifications

Driver's License
Healthcare software applications

Full Job Description

Position Status:

Full time

Shift:

Second Shift (Evenings - Less than 12 hours per shift) (United States of America)

Hours per week:

Job Information
Exemption Status: Non-Exempt

A Brief Overview
The Help Desk Tech 1 is an entry level technical position responsible for a wide range of customer service and desktop support issues. A Tech 1 will primarily receive work orders from the Helpdesk Call Center. A Tech 1 attends to customer issues throughout the organization and frequently interacts face-to-face with end users at all levels. Tech 1's are required to assist the Helpdesk Call Center in phone duty during times of high call volume or as needed.

Education Qualifications

Bachelor's Degree Information technology or a related degree. Preferred

Experience Qualifications

1 year IT experience and CompTIA A+ Certification. Preferred
Microsoft Windows Certification for current supported Operating System. Preferred

Skills and Abilities

Demonstrate a professional, courteous demeanor at all times as an ambassador of the Help Desk. (Required proficiency)
Knowledgeable of Stormont-Vail HealthCare standard hardware equipment, software applications, and supported vendors. (Required proficiency)
An ability and willingness to learn hardware and software products supported within Stormont-Vail HealthCare. (Required proficiency)

Licenses and Certifications

Drivers License - DMV Current Valid Driver’s License and Clean MVR with 3-year baseline and annual MVR review. Required

What you will do

Apply technical expertise to troubleshoot PCs, mobile devices, printers, and peripherals in a timely, professional manner. Follows all call protocols and troubleshooting procedures documented in the Help Desk Manual.
Answers call center phones as required and logs incoming calls/voice messages/e-mails/faxes with detail into the incident management system. Logs all incoming calls/voice messages/e-mails/faxes with detail into the incident management system. Respond to customer requests as needed, whether on hospital grounds or remote clinics.
Build, deploy and install hardware & software.
Maintain a Quality of Service individual score of 90 or above.
Details assigned tickets with comprehensive actions, next steps, and resolution.
Follows all asset & inventory control protocols.
Administer and support user access/permissions, enterprise and 3rd party applications.
Proactive customer communication to keep them informed on issues that did not meet first call resolution, in a timely manner.
Prioritize and manage tasks and responsibilities, take initiative and work well in a team environment.

Travel Requirements

Required for All Jobs

Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned

Patient Facing Options

Position is Not Patient Facing

Remote Work Guidelines

Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
Stable access to electricity and a minimum of 25mb upload and internet speed.
Dedicate full attention to the job duties and communication with others during working hours.
Adhere to break and attendance schedules agreed upon with supervisor.
Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability

On-Site; No Remote

Scope

No Supervisory Responsibility

No Budget Responsibility No Budget Responsibility

Physical Demands

Balancing: Occasionally 1-3 Hours
Carrying: Occasionally 1-3 Hours
Climbing (Ladders): Rarely less than 1 hour
Climbing (Stairs): Rarely less than 1 hour
Crawling: Occasionally 1-3 Hours
Crouching: Occasionally 1-3 Hours
Driving (Automatic): Rarely less than 1 hour
Driving (Standard): Rarely less than 1 hour
Eye/Hand/Foot Coordination: Frequently 3-5 Hours
Feeling: Occasionally 1-3 Hours
Grasping (Fine Motor): Frequently 3-5 Hours
Grasping (Gross Hand): Frequently 3-5 Hours
Handling: Frequently 3-5 Hours
Hearing: Occasionally 1-3 Hours
Kneeling: Occasionally 1-3 Hours
Lifting: Occasionally 1-3 Hours up to 50 lbs
Operate Foot Controls: Occasionally 1-3 Hours
Pulling: Occasionally 1-3 Hours up to 50 lbs
Pushing: Occasionally 1-3 Hours up to 50 lbs
Reaching (Forward): Occasionally 1-3 Hours up to 50 lbs
Reaching (Overhead): Occasionally 1-3 Hours up to 50 lbs
Repetitive Motions: Occasionally 1-3 Hours
Sitting: Frequently 3-5 Hours
Standing: Occasionally 1-3 Hours
Stooping: Occasionally 1-3 Hours
Talking: Occasionally 1-3 Hours
Walking: Occasionally 1-3 Hours

Physical Demand Comments:
The vision requirements include: close vision, ability to distinguish color.

Working Conditions

Burn: Rarely less than 1 hour
Chemical: Rarely less than 1 hour
Combative Patients: Rarely less than 1 hour
Dusts: Occasionally 1-3 Hours
Electrical: Occasionally 1-3 Hours
Explosive: Rarely less than 1 hour
Extreme Temperatures: Rarely less than 1 hour
Infectious Diseases: Rarely less than 1 hour
Mechanical: Occasionally 1-3 Hours
Needle Stick: Rarely less than 1 hour
Noise/Sounds: Occasionally 1-3 Hours
Other Atmospheric Conditions: Rarely less than 1 hour
Poor Ventilation, Fumes and/or Gases: Occasionally 1-3 Hours
Radiant Energy: Rarely less than 1 hour
Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour
Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour
Hazards (other): Rarely less than 1 hour
Vibration: Rarely less than 1 hour
Wet and/or Humid: Rarely less than 1 hour

Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.

Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Quick Apply

Refine Your Search

service desk jobs in topeka, ks

Help Desk Tech 1 - Information Systems - FT - Evening

Front Desk

Receptionist

Front Desk Coordinator/Receptionist

Receptionist 30 hrs Per Week

Receptionist

System Administrator

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Office Assistant/Receptionist

Front Desk Receptionist

Front Desk Agent - Courtyard Topeka - Part Time

IT Generalist Supervisor

Fitness Front Desk Team Member (Evenings & Weekends Available)

Program Coordinator - Quality

Associate Technical Engineer (KS)

26-00060J-National Customer Service Specialist

Front Office Supervisor - Courtyard Topeka

Technical Engineer II

IT Operations Manager

Front Desk Coordinator (Full Time, No Weekends)

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