Top 4 Emergency dispatcher Jobs in Topeka Ks

Emergency 911 Communications Call Taker
Shawnee County Sheriff's Office —Topeka, KS
- From $19.60 an hour
- Weekends as needed
- Writing skills
- Pass drug screening
- English
- Health savings account
- Health insurance
Quick Apply
EMERGENCY 911 DISPATCHER
Shawnee County, KS —Shawnee County, KS
- $24.50 - $26.53 an hour
- Weekends as needed
- Writing skills
- Pass drug screening
- English
EMRGNCY 911 COMM CALL TAKER
Shawnee County, KS —Shawnee County, KS
- $19.60 an hour
- Weekends as needed
- Writing skills
- Pass drug screening
- English

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Emergency 911 Communications Call Taker

Shawnee County Sheriff's Office
Topeka, KS

Quick Apply

Job Details

Full-time
From $19.60 an hour

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Customer communication
High school diploma or GED
Typing

Full Job Description

Important! To apply you must submit a Shawnee County application at https://jobs.sncoapps.us

Only applications received through the County website will be considered.

SHAWNEE COUNTY, KANSAS

POSITION DESCRIPTION

Under direct supervision, this position receives phone requests for services of a public safety nature including fire suppression, medical emergency and law enforcement, and relays them via Computer Aided Dispatch (CAD) to the appropriate Communications Specialist charged with providing these services. Performs other duties as required. This position is supervised by the Floor and/or Shift Supervisor.

WORK PERFORMED

75% Call Taker.

Receives and evaluates requests for services of a public nature. Accurately and thoroughly records all information pertinent to each request for service. Refers callers to the correct resources for requests not falling under the purview of the Shawnee County Sheriff’s Emergency Communications Center. Assists with auxiliary services notifications and requests as necessary. Performs patient, courteous and empathetic customer service under frequently stressful conditions.

15% Maintain Computer Record Entries.

Logs information received. Updates entries as needed. Maintains awareness of dispatch position statuses within Communications in order to support and facilitate internal information flow and respond to requests for assistance, support or matters of general information.

10% Teletype Information Systems.

Receives requests via phone from authorized requestors for Kansas Criminal Justice Information Systems checks. Processes and disseminates responses accurately and thoroughly to the requestor.

KNOWLEDGE, ABILITIES AND SKILLS

Ability to:

Operate emergency and non-emergency telecommunication systems, including a 911 phone system and CAD system to receive and transmit messages and information.
Provide accurate and timely transmittal and recording of information and messages.
Exercise considerable judgment, within established guidelines, in performing duties.
Work most holidays, weekends and hours other than regular daytime schedule, and work a rotating day off schedule.
Deal with life-threatening situations daily.
Remain calm and effective during emergency situations.
Communicate effectively, both orally and in writing, using the English language

MINIMUM QUALIFICATIONS

High School Diploma or GED Certificate.

No felony convictions.

Required to type thirty-five (35) words per minute.

SPECIAL REQUIREMENTS

Required to pass a background investigation, pre-employment physical and drug screen.

Required to work most holidays, weekends and hours other than regular daytime schedule, and work a rotating days off schedule.

NCIC Certification or certification within one (1) year of employment.

Important! To apply you must submit a Shawnee County application at https://jobs.sncoapps.us

Only applications received through the County website will be considered.

SHAWNEE COUNTY, KANSAS

Job Type: Full-time

Pay: From $19.60 per hour

Benefits:

Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

emergency dispatcher jobs in topeka ks

Emergency 911 Communications Call Taker

EMERGENCY 911 DISPATCHER

EMRGNCY 911 COMM CALL TAKER

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