Top 21 It support Jobs in Topeka Ks

Help Desk Tech 1 - Information Systems - FT - Evening
Stormont-Vail HealthCare, Inc. —Topeka, KS
- Full-time
- Hospital
- Inventory management
- Windows
Quick Apply
8d
IT Support Technician
University of Kansas —Lawrence, KS
- $50,985 - $54,985 a year
- Online Application
- Classroom
- Mid-level
- Office
8d
Geek Squad Agent (Retail Store)
Best Buy —Topeka, KS
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
1d
Network Technician/Systems Technician
General Dynamics Information Technology —Topeka, KS
- $50,150 - $67,850 a year
- Background check
- Oracle
- Customer service
- Paid time off
- 401(k) matching
Associate Technical Engineer (KS)
Fusion Health —Topeka, KS
- $50,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Research
- Health insurance
- Dental insurance
Quick Apply
IT Specialist – Federal Group
Prairie Band LLC —Holton, KS
- Computer Science
- Mid-level
- Office
Quick Apply
Technical Engineer II
Fusion Health —Topeka, KS
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Research
- Health insurance
- Dental insurance
Quick Apply
8d
Network Operations Center Student
University of Kansas —Lawrence, KS
- $15 an hour
- Part-time
- University
- In-person
- 1 year
6d
HV Training and Technical Support Specialist (Remote)
SOLV Energy, LLC —Topeka, KS
- $113,100 - $141,375 a year
- Weekends as needed
- Remote
- English
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
9d
Client Integration Specialist (Pharmacy Benefits)
Ventegra —United States
- $28 - $32 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
14d

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Service Installer Technician
Onsite Logic —Lenexa, KS
You will own the full project lifecycle, from design to implementation, ensuring that every server, network configuration, and Microsoft 365 integration is…
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Technical Support Analyst I
Johnson County Kansas —Olathe, KS
High school diploma or equivalent and one year of information technology experience and a valid KS/MO driver's license are required.
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9d

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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Senior Help Desk Technician
Columbus Ohio —New Albany, OH
Must have a valid driver’s license and a clear driving record. Valid driver’s license required. Respond to help desk tickets by phone, email, and remote support…
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Help Desk Tech 1 - Information Systems - FT - Evening

Stormont-Vail HealthCare, Inc. -
Topeka, KS

Quick Apply

Job Details

Full-time
8 days ago

Qualifications

Driver's License
Healthcare software applications

Full Job Description

Position Status:

Full time

Shift:

Second Shift (Evenings - Less than 12 hours per shift) (United States of America)

Hours per week:

Job Information
Exemption Status: Non-Exempt

A Brief Overview
The Help Desk Tech 1 is an entry level technical position responsible for a wide range of customer service and desktop support issues. A Tech 1 will primarily receive work orders from the Helpdesk Call Center. A Tech 1 attends to customer issues throughout the organization and frequently interacts face-to-face with end users at all levels. Tech 1's are required to assist the Helpdesk Call Center in phone duty during times of high call volume or as needed.

Education Qualifications

Bachelor's Degree Information technology or a related degree. Preferred

Experience Qualifications

1 year IT experience and CompTIA A+ Certification. Preferred
Microsoft Windows Certification for current supported Operating System. Preferred

Skills and Abilities

Demonstrate a professional, courteous demeanor at all times as an ambassador of the Help Desk. (Required proficiency)
Knowledgeable of Stormont-Vail HealthCare standard hardware equipment, software applications, and supported vendors. (Required proficiency)
An ability and willingness to learn hardware and software products supported within Stormont-Vail HealthCare. (Required proficiency)

Licenses and Certifications

Drivers License - DMV Current Valid Driver’s License and Clean MVR with 3-year baseline and annual MVR review. Required

What you will do

Apply technical expertise to troubleshoot PCs, mobile devices, printers, and peripherals in a timely, professional manner. Follows all call protocols and troubleshooting procedures documented in the Help Desk Manual.
Answers call center phones as required and logs incoming calls/voice messages/e-mails/faxes with detail into the incident management system. Logs all incoming calls/voice messages/e-mails/faxes with detail into the incident management system. Respond to customer requests as needed, whether on hospital grounds or remote clinics.
Build, deploy and install hardware & software.
Maintain a Quality of Service individual score of 90 or above.
Details assigned tickets with comprehensive actions, next steps, and resolution.
Follows all asset & inventory control protocols.
Administer and support user access/permissions, enterprise and 3rd party applications.
Proactive customer communication to keep them informed on issues that did not meet first call resolution, in a timely manner.
Prioritize and manage tasks and responsibilities, take initiative and work well in a team environment.

Travel Requirements

Required for All Jobs

Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned

Patient Facing Options

Position is Not Patient Facing

Remote Work Guidelines

Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
Stable access to electricity and a minimum of 25mb upload and internet speed.
Dedicate full attention to the job duties and communication with others during working hours.
Adhere to break and attendance schedules agreed upon with supervisor.
Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability

On-Site; No Remote

Scope

No Supervisory Responsibility

No Budget Responsibility No Budget Responsibility

Physical Demands

Balancing: Occasionally 1-3 Hours
Carrying: Occasionally 1-3 Hours
Climbing (Ladders): Rarely less than 1 hour
Climbing (Stairs): Rarely less than 1 hour
Crawling: Occasionally 1-3 Hours
Crouching: Occasionally 1-3 Hours
Driving (Automatic): Rarely less than 1 hour
Driving (Standard): Rarely less than 1 hour
Eye/Hand/Foot Coordination: Frequently 3-5 Hours
Feeling: Occasionally 1-3 Hours
Grasping (Fine Motor): Frequently 3-5 Hours
Grasping (Gross Hand): Frequently 3-5 Hours
Handling: Frequently 3-5 Hours
Hearing: Occasionally 1-3 Hours
Kneeling: Occasionally 1-3 Hours
Lifting: Occasionally 1-3 Hours up to 50 lbs
Operate Foot Controls: Occasionally 1-3 Hours
Pulling: Occasionally 1-3 Hours up to 50 lbs
Pushing: Occasionally 1-3 Hours up to 50 lbs
Reaching (Forward): Occasionally 1-3 Hours up to 50 lbs
Reaching (Overhead): Occasionally 1-3 Hours up to 50 lbs
Repetitive Motions: Occasionally 1-3 Hours
Sitting: Frequently 3-5 Hours
Standing: Occasionally 1-3 Hours
Stooping: Occasionally 1-3 Hours
Talking: Occasionally 1-3 Hours
Walking: Occasionally 1-3 Hours

Physical Demand Comments:
The vision requirements include: close vision, ability to distinguish color.

Working Conditions

Burn: Rarely less than 1 hour
Chemical: Rarely less than 1 hour
Combative Patients: Rarely less than 1 hour
Dusts: Occasionally 1-3 Hours
Electrical: Occasionally 1-3 Hours
Explosive: Rarely less than 1 hour
Extreme Temperatures: Rarely less than 1 hour
Infectious Diseases: Rarely less than 1 hour
Mechanical: Occasionally 1-3 Hours
Needle Stick: Rarely less than 1 hour
Noise/Sounds: Occasionally 1-3 Hours
Other Atmospheric Conditions: Rarely less than 1 hour
Poor Ventilation, Fumes and/or Gases: Occasionally 1-3 Hours
Radiant Energy: Rarely less than 1 hour
Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour
Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour
Hazards (other): Rarely less than 1 hour
Vibration: Rarely less than 1 hour
Wet and/or Humid: Rarely less than 1 hour

Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.

Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

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Refine Your Search

it support jobs in topeka ks

Help Desk Tech 1 - Information Systems - FT - Evening

IT Support Technician

Geek Squad Agent (Retail Store)

Network Technician/Systems Technician

Associate Technical Engineer (KS)

IT Specialist – Federal Group

Technical Engineer II

Network Operations Center Student

HV Training and Technical Support Specialist (Remote)

Client Integration Specialist (Pharmacy Benefits)

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