Top 225 Quality service representative Jobs in Topeka Ks

Service Unit Quality Assurance
Blue Cross and Blue Shield of Kansas —Topeka, KS
- $23.58 - $29.40 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid parental leave
- Health insurance
CDL A Owner Operator OTR
ICD Freight Inc —Kansas
- $4,000 - $6,500 a week
- Owner-operator
- CDL A
- Mid-level
- Passenger ride along program
- Fuel card
Quick Apply
Service Technician/Mechanic
G.W. Van Keppel Company —Topeka, KS
- $25 - $32 an hour
- Overtime
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- AD&D insurance
Senior Commercial Real Property Appraiser
Shawnee County Appraiser's Office —Topeka, KS
- $31.06 an hour
- Full-time
- Management
- Word processing
- Writing skills
- Health savings account
- Health insurance
Quick Apply
In-Home Remodeling Sales - W2, Paid Training - $2500 Signing Bonus
Westshore Home —Topeka, KS
- Up to $200,000 a year
- Full-time
- Background check
- Spanish
- Clean driving record
- Paid training
- Health savings account
Quick Apply
Sales Representative
Legacy Restoration LLC —Topeka, KS
- From $100,000 a year
- Full-time
- Clean driving record
- Ability to walk for extended periods
- Residential
- Health savings account
- Health insurance
Quick Apply
Market Service Manager - UniFirst
UniFirst —Topeka, KS
- Full-time
- Computer literacy
- Mid-level
- Microsoft Office
- Profit sharing
- Health insurance
10d
Speech Therapist
Willow Tree Post Acute —Topeka, KS
- $52 - $60 an hour
- Full-time
- Skilled nursing facility
- Customer service
- Mid-level
Quick Apply
8d
Service Technician
The ICEE Company —Lawrence, KS
- From $22 an hour
- Full-time
- Customer service
- Basic math
- High school diploma or GED
- Fuel card
- Employee stock purchase plan
Quick Apply
KU Campus Grab and Go Associate
UNIVERSITY OF KANSAS MEMORIAL —Lawrence, KS
- From $15.50 an hour
- Part-time
- Microsoft Word
- Clean driving record
- Microsoft Excel
Quick Apply
12d
Crisis Support Specialist - Sun-Wed 5pm - 3am
Healthsource Integrated Solutions Inc —Topeka, KS
- $21.75 - $23.00 an hour
- Full-time
- Computer literacy
- HIPAA
- Clinic experience
- Paid holidays
- Dental insurance
Quick Apply
5d
Lead Care Coordinator
State of Kansas - Dept of Health & Environment —Shawnee County, KS
- $24.71 an hour
- Full-time
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
12d
Maintenance Industrial Mechanic
The J. M. Smucker Company —Topeka, KS
- $34 an hour
- Overtime
- Mid-level
- 3 years
- Ability to climb stairs
Ambulatory Social Worker - Palliative Medicine and Support Care - FT - Day
Stormont-Vail HealthCare, Inc. —Topeka, KS
- Full-time
- Hospital
- Customer service
- Inpatient
Quick Apply
Quality Representative
Wolf Construction —Topeka, KS
- Overtime
- Construction site
- Mid-level
- 3 years
Dental Patient Service Representative
Heartland Community Health Center —Lawrence, KS
- $19 - $25 an hour
- Full-time
- HIPAA
- English
- Microsoft Office
Quick Apply
8d
Neighbor Advocacy Director
SENT, Inc. —Topeka, KS
- $55,000 - $60,000 a year
- Full-time
- Background check
- Google Workspace
- High school
- Health insurance
- Dental insurance
Quick Apply
12d
Associate Sales Representative
Acumed LLC —Topeka, KS
- $60,000 - $70,000 a year
- Email
- Bachelor's degree
- Operating room
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Industrial Mechanic-Dry
The J. M. Smucker Company —Topeka, KS
- $34 an hour
- Overtime
- Mid-level
- 3 years
- Ability to climb stairs
Patient Care Technician - PCT
Fresenius Medical Care —Topeka, KS
- Full-time
- Inventory control
- Heavy lifting
- Laboratory experience

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quality service representative jobs near topeka ks

Service Unit Quality Assurance

Blue Cross and Blue Shield of Kansas -
Topeka, KS

Apply Now

Job Details

Full-time
$23.58 - $29.40 an hour

Benefits

Paid parental leave
Caregiver leave
Health insurance
Dental insurance
Tuition reimbursement
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Gym membership

Qualifications

Data quality checks
High school diploma or GED
Data quality monitoring
Document quality checks

Full Job Description

Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.

You Belong At Blue

Why Join Us?

Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.
Family Comes First: Total rewards package that promotes the idea of family first for all employees. Paid vacation and sick leave with paid maternity and paternity available immediately upon hire
Professional Growth Opportunities: Advance your career with ongoing training and development programs.
Dynamic Work Environment: Collaborate with a team of passionate and driven individuals in a work environment that promotes flexibility.
Trust and Stability: Work for one of the most trusted companies in Kansas with over 80 years of commitment, compassion and community.
Inclusive Work Environment: We pride ourselves on fostering a workplace where everyone is valued and respected.

Benefits & Perks

Base compensation is only one component of your competitive Total Rewards package
- Incentive pay program (EPIP)
- Health/Vision/Dental insurance
- 6 weeks paid parental leave for new mothers and fathers
- Fertility/Adoption assistance
- 2 weeks paid caregiver leave
- 401(k) plan matching up to 5%
- Tuition reimbursement
- Health & fitness benefits, discounts and resources

Job Summary

This position is responsible for performing quality assurance for Service Unit production and to work and coordinate with the quality teams of Membership. Delivering feedback to representatives and leadership staff for appropriate coaching actions. Assisting with the evaluation of unit and department policies and procedures and being available to communicate, and assist others, with problem solving, coaching, and process improvements.

“This position is eligible to work onsite at our Topeka campus. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.”

What you’ll do

Responsibilities:

Perform random quality checks of Service Unit production to ensure that information sent to members is correct.
Meet turnaround times that ensure staff can achieve individual, departmental, and corporate goals and to ensure errors are identified and addressed at the earliest possible time.
Participate in and possibly lead meetings and other events as it pertains to the quality assurance goals for the company, department and unit.
Perform daily quality checks and reporting accuracy and completion of tasks.
Assists with feedback to supervision on the types of errors made. Make suggestions on coaching, procedure clarifications, and procedural changes to improve accuracy levels.
Enters employee accuracy data into the Service Unit Accuracy database so reports can be used for performance evaluations and reporting accuracy levels for employees, the unit, and department.
Meets with other employees and supervision to ensure consistency and to share ideas for improvement.
Serve on cross departmental or cross divisional teams/meetings as needed for supervision regarding quality, additional education, and coaching.
Monitor the status of work items being checked to ensure necessary corrections are completed and mailed within timeliness guidelines.
Answer questions on corporate policies, membership procedures, and state and federal laws as applicable to Service Unit for BCBSKS staff.
Must comply with corporate information security policies, standards, and guidelines related to access control.
Performs other job-related projects as assigned by management.

What you need

Knowledge/Skills/Abilities:

Knowledge of Membership systems and ability to use information to review Service Unit activities to determine if mailing content is correct. Analysis is performed across all Service Unit outgoing information to ensure both quality and timeliness.
Ability to analyze Membership policies, procedures, and processes.
Ability to identify quality control issues on new or changing products, procedures, government laws, mandates, and policies at the individual, unit, and department level.
Ability to communicate with supervision when additional training, procedures or materials are needed.
Ability to maintain productivity standards as outlined, adhere to corporate compliance program, and complete annual required trainings, while maintaining confidentiality.
Must be able to use judgement to interpret different quality situations, critical thinking skills, and problem solving.

Education and Experience:

High school graduate or equivalent required. Additional education in business, communications, or related field is preferred.
Six months Service Unit experience or one-year experience in a quality assurance or equivalent related work experience is preferred.
Experience using Microsoft programs and Membership Applications preferred.
Experience with reporting and analyzing data preferred.

Physical Requirements:

In person attendance required.
Must be able to lift and move 40 pounds as needed.
Prolonged periods of sitting at a desk.

Compensation

$23.58- $29.40

Non- Exempt Grade 12

Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts.

Our Commitment to Connection and Belonging

At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of connection and belonging, where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law.

Blue Cross and Blue Shield of Kansas conducts pre-employment drug screening, criminal conviction check, employment verifications and education as part of a conditional offer of employment.

Apply Now

Refine Your Search

quality service representative jobs in topeka ks

Service Unit Quality Assurance

CDL A Owner Operator OTR

Service Technician/Mechanic

Senior Commercial Real Property Appraiser

In-Home Remodeling Sales - W2, Paid Training - $2500 Signing Bonus

Sales Representative

Market Service Manager - UniFirst

Speech Therapist

Service Technician

KU Campus Grab and Go Associate

Crisis Support Specialist - Sun-Wed 5pm - 3am

Lead Care Coordinator

Maintenance Industrial Mechanic

Ambulatory Social Worker - Palliative Medicine and Support Care - FT - Day

Quality Representative

Dental Patient Service Representative

Neighbor Advocacy Director

Associate Sales Representative

Industrial Mechanic-Dry

Patient Care Technician - PCT

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