Top 308 Care concierge Jobs in Torrance, Ca

Concierge Advocate
SCAN Health Plan —Long Beach, CA
- $22 - $24 an hour
- Full-time
- Background check
- HIPAA
- Research
- Wellness program
- Paid holidays
Quick Apply
1d
Join Our Team!
Action Property Management —Los Angeles, CA
- Hybrid work
- Hospitality
- Residential
- Fair chance
- Paid holidays
- Health insurance
Quick Apply
Front Office Agent
FAIRMONT —Los Angeles, CA
- $35.75 an hour
- Full-time
- Ability to walk for extended periods
- 1 year
- Ability to stand for extended periods
Quick Apply
Host/Hostess
Benihana - Torrance —Torrance, CA
- Weekends as needed
- Organizational skills
- Ability to stand for extended periods
- Restaurant
- Disability insurance
- Health insurance
Quick Apply
6d
Operations Associate (VIP Guest Services) - PS LAX
The Private Suite LLC —Los Angeles, CA
- $31.45 - $37.00 an hour
- 8 hour shift
- Background check
- Pass drug screening
- High school diploma or GED
- Paid training
- Health savings account
Guest Relations - Manager
The Hongkong and Shanghai Hotels, Limited —Beverly Hills, CA
- $75,000 a year
- Mid-level
- Hotel
- US work authorization
- Free parking
- Paid time off
Sales Associate
Talbots —Rolling Hills Estates, CA
- $16.90 - $21.10 an hour
- Part-time
- Computer literacy
- Organizational skills
- Computer skills
- Store discount
- Referral program
Quick Apply
3d
Concierge
Savant Senior Living Management, LLC —Norwalk, CA
- $18.00 - $20.50 an hour
- Part-time
- 18 years or older
- CPR Certification
- Word processing
- Paid holidays
- Health insurance
Quick Apply
11d
Experience Concierge - Guest Services (Part Time)
Terranea Resorts —Rancho Palos Verdes, CA
- From $27.99 an hour
- Part-time
- 5 years
- High school diploma or GED
- Organizational skills
Concierge Associate
Aimé Leon Dore —Los Angeles, CA
- $24 - $27 an hour
- 8 hour shift
- 3 years
- Communication skills
- Entry level
Guest Services Agent
FAIRMONT —Santa Monica, CA
- $32.20 an hour
- Weekends as needed
- Ability to walk for extended periods
- Ability to stand for extended periods
- Communication skills
Quick Apply
In-House Wedding & Special Event Sales Manager
King's Hawaiian —Torrance, CA
- $68,640 - $95,000 a year
- Full-time
- Mid-level
- Driver's License
- Bakery
Assistant Guest Services Manager
Terranea Resorts —Rancho Palos Verdes, CA
- $72,000 - $75,000 a year
- Full-time
- Clean driving record
- Basic math
- English
- Health insurance
- Dental insurance
7d
Concierge Patient Care Coordinator
Cenegenics —Beverly Hills, CA
- $29 - $32 an hour
- Full-time
- Merchandising
- Basic math
- HIPAA
- Paid jury duty
- Health savings account
Quick Apply
Concierge
Global Regency Senior Care Services LLC —Long Beach, CA
- $18 - $20 an hour
- Weekends as needed
- 18 years or older
- CPR Certification
- Current TB test
Quick Apply
Hospitality Ambassador, Beverly Hills Flagship
Hermès Paris —Beverly Hills, CA
- $24 - $27 an hour
- Full-time
- Ability to stand for extended periods
- Communication skills
- Entry level
- Profit sharing
- Paid parental leave
PT Bellperson - westdrift Autograph Collection Manhattan Beach
westdrift Manhattan Beach —Manhattan Beach, CA
- $21.00 - $21.40 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
Quick Apply
Nurse Practitioner/Physician Assistant
Culver Primary Medical Group —Culver City, CA
- $55 - $85 an hour
- Part-time
- Background check
- Private practice
- Primary Care
Quick Apply
Director of Patient Care Services
SMSR —Santa Monica, CA
- $150,000 - $300,000 a year
- Full-time
- RN License
- Critical & Intensive Care
- In-person
- Health insurance
- Dental insurance
Quick Apply
2d
Korean-Speaking Primary Care Nurse Practitioner
AllCare.ai —Los Angeles, CA
- $140,000 - $160,000 a year
- Full-time
- RN License
- BLS Certification
- Primary Care
- Paid time off
Quick Apply
4d

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Concierge Advocate

SCAN Health Plan -
Long Beach, CA

Quick Apply

Job Details

Full-time
$22 - $24 an hour
1 day ago

Benefits

Wellness program
Paid holidays
Tuition reimbursement
Paid time off
401(k) matching

Qualifications

Customer communication
Stakeholder relationship building

Full Job Description

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.

At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

Concierge Advocate
Location: Mostly Onsite (Long Beach)

The job

A concierge advocate is responsible for providing personalized assistance and support to clients or customers, ensuring their needs are met and issues are resolved in a timely and satisfactory manner. They act as a liaison between clients and service providers, offering guidance, recommendations, and solutions to enhance customer experience. Concierge advocates may also handle reservations, bookings, and special requests, striving to exceed expectations and build long-term relationships with clients. Strong communication, problem-solving, and customer service skills are essential for success in this role.

You will

Front line contact center agent that is responsible for answering our members’ questions as they come in through inbound calls from our members or outbound calls they place. Part of a team that is responsible for managing and supporting a specific group of members.

Ensure that their members’ issues/questions/concerns are being addressed across the entire SCAN internal and external value chain with timely and effective resolution.

Drive SCAN’s Concierge customer service philosophy and are critical to ensure members get their healthcare administrative issues /questions resolved in a timely fashion.

Assist the team leads, the Concierge and Associate Concierge, in managing their membership as a book of business. Serves primarily on an in-bound call queue resolving member’s questions as they call SCAN. The remainder of their time will be associated with other tasks, including:

Following up on pending member issues
Performing research to resolve a member’s issue
Performing proactive outreach to members
Performing hand-offs amongst team members regarding resolving member issues
Coordinating issue resolution between internal and external stakeholders.

Support the Concierge in owning and maintaining the relationship with internal and external stakeholders. Including understanding process and content knowledge regarding those stakeholders as well as identifying issues and trends to provide feedback to stakeholders.

Document interactions with members to update member’s records and help track issue resolution.
Participate in team huddles to discuss common member issues / trends and the path to resolution.
Participate in member calling projects as assigned by management to support the overall SCAN goal of membership retention.
Follow all appropriate Federal and State regulatory requirements and guidelines applicable to SCAN Health Plan operations, as documented in company policies and procedures. Follow all HIPAA requirements.
Actively support the achievement of SCAN’s Vision and Goals.
Other duties as assigned.

We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

Your Qualifications

2+ years Call Center, customer service, concierge or hospitality experience required
Experience in healthcare, insurance, or medical group preferred.
Demonstrated critical thinking and problem-solving skills to get to the heart of the member’s issue.
Ability to handle large call volume, while always providing excellent customer service. Demonstrated efficiency/effectiveness in an environment with a high call volume, handling complex calls/ issues.
Ability to listen, talk and type at the same time
Ability to build trust, respect and credibility with all partners through full, honest, consistent, and coordinated communication. Demonstrated time management and priority setting skills.
Strong interpersonal and organizational skills.
Excellent written and verbal communication skills.
Ability to multitask and maintain calm demeanor at all times including during highly charged situations. Ability to work in an environment where continuous coaching and feedback is the standard practice. Ability to appropriately maintain confidentiality.
Ability to work a flexible schedule that may include second-shift (7am – 9pm).

What's in it for you?

Base Pay Range: $22.00-$24.00
Work Mode: Remote
An annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)- 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
Excellent 401(k) Retirement Saving Plan with employer match
Robust employee recognition program
Tuition reimbursement
An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. #LI-JR1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Quick Apply

Refine Your Search

care concierge jobs in torrance, ca

Concierge Advocate

Join Our Team!

Front Office Agent

Host/Hostess

Operations Associate (VIP Guest Services) - PS LAX

Guest Relations - Manager

Sales Associate

Concierge

Experience Concierge - Guest Services (Part Time)

Concierge Associate

Guest Services Agent

In-House Wedding & Special Event Sales Manager

Assistant Guest Services Manager

Concierge Patient Care Coordinator

Concierge

Hospitality Ambassador, Beverly Hills Flagship

PT Bellperson - westdrift Autograph Collection Manhattan Beach

Nurse Practitioner/Physician Assistant

Director of Patient Care Services

Korean-Speaking Primary Care Nurse Practitioner

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