Top 958 Technical support engineer Jobs in Township Of Monroe, Nj

Technical Support Engineer
MEDIDATA —Iselin, NJ
- $79,500 - $106,000 a year
- On call
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
IT Help Desk Technician (Entry-Level)
SystImmune —Princeton, NJ
- $45,000 - $70,000 a year
- Full-time
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
Senior Civil Engineer (Site/Civil)
Petrick Engineering —Belmar, NJ
- $100,000 - $130,000 a year
- Full-time
- AutoCAD
- Microsoft Outlook
- Construction site
Quick Apply
12d
Principal Civil Engineer – Land Development
EKA Associates —Scotch Plains, NJ
- $145,000 - $155,000 a year
- Full-time
- Management
- Residential
- 8 years
- Paid holidays
- Health insurance
Quick Apply
Municipal Engineer II/III
Ardurra Group, Inc. —Morganville, NJ
- $70,000 - $91,500 a year
- Full-time
- Microsoft Excel
- Bachelor of Science
- Engineering
- Health insurance
- Dental insurance
Quick Apply
Civil Engineer- Muncipal
Ardurra Group, Inc. —Morganville, NJ
- $87,150 - $161,850 a year
- Full-time
- Analysis skills
- Driver's License
- Organizational skills
Quick Apply
Service Engineer VI (f/m/d)
Accelleron Switzerland Ltd —Somerset, NJ
- $97,100 - $145,700 a year
- Full-time
- Driver's License
- Bachelor's degree
- Travel
- Health savings account
- Paid holidays
Senior Control Systems Engineer
Thermo Systems LLC —East Windsor, NJ
- $120,000 - $170,000 a year
- Full-time
- Up to 50% travel
- Travel
- US work authorization
- Travel reimbursement
- Tuition reimbursement
Quick Apply
Engineering Manager
Thermo Systems LLC —East Windsor, NJ
- $150,000 - $170,000 a year
- Full-time
- Up to 50% travel
- 11+ years
- Travel
- Health insurance
- Dental insurance
Quick Apply
Control Systems Project Engineer I
Thermo Systems LLC —East Windsor, NJ
- Full-time
- Bachelor of Science
- Mid-level
- Travel
- Travel reimbursement
- Tuition reimbursement
Quick Apply
Software Engineer Tech Lead
Rad Hires —Sayreville, NJ
- $180,000 - $210,000 a year
- Full-time
- Hybrid work
- Management
- System design
- Office
- Paid parental leave
- Disability insurance
Quick Apply
Senior Control Systems Engineer
Thermo Systems LLC —East Windsor, NJ
- Full-time
- Bachelor of Science
- Travel
- US work authorization
- Travel reimbursement
- Tuition reimbursement
Quick Apply
Process Engineer, Molding
MRP Solutions —Township of Franklin, NJ
- $100,000 - $130,000 a year
- Full-time
- Bachelor of Science
- Engineering
- Ability to lift 50 pounds
Quick Apply
12d
Software Engineer, SDK - NYC
Rad Hires —North Brunswick, NJ
- $170,000 - $230,000 a year
- Full-time
- Mid-level
- Office
- Java
- Dental insurance
- Vision insurance
Quick Apply
Senior Backend Engineer - NYC
Rad Hires —South Amboy, NJ
- $160,000 - $210,000 a year
- Full-time
- Mid-level
- Office
- AWS
- Paid parental leave
- Health insurance
Quick Apply
Software Engineer, SDK - NYC
Rad Hires —Sayreville, NJ
- $170,000 - $230,000 a year
- Full-time
- Mid-level
- Office
- Java
- Dental insurance
- Vision insurance
Quick Apply
Software Engineer, SDK - NYC
Rad Hires —Metuchen, NJ
- $170,000 - $230,000 a year
- Full-time
- Mid-level
- Office
- Java
- Dental insurance
- Vision insurance
Quick Apply
Control Systems Project Engineer I
Thermo Systems LLC —East Windsor, NJ
- $93,000 - $126,000 a year
- Full-time
- Mid-level
- Travel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Software Engineer Tech Lead
Rad Hires —North Brunswick, NJ
- $180,000 - $210,000 a year
- Full-time
- Hybrid work
- Management
- System design
- Office
- Paid parental leave
- Disability insurance
Quick Apply
Senior Electrical Engineer - Mission Critical Facilities
BRUNS-PAK, Inc. —Edison, NJ
- $120,000 - $158,000 a year
- Full-time
- Background check
- AutoCAD
- System design
- Health insurance
- Dental insurance
Quick Apply

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Technical Support Engineer

MEDIDATA -
Iselin, NJ

Apply Now

Job Details

$79,500 - $106,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Family leave
401(k) matching
Opportunities for advancement

Qualifications

Software issue identification
Non-technical user support
Knowledge management
ASP.NET
Computer science
Operating systems
Computer Science
Bug Tracking (Quality assurance practices)
RESTful API
Process optimization
Technical documentation
Incident report management
Visual Studio
C#
Incident management software
Process improvement
Bug Reporting (Quality assurance practices)
Git
Information Systems
Mid-level
Incident Escalation
Post-sales issue resolution
Managing clients in a customer support role
Bachelor's degree
Internal employee customer service
JavaScript
Computer hardware
Incident management operations support
Virtualization
Hardware support

Full Job Description

Location: This is a hybrid remote/in-office role.

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week following Company policy.

About our Company:

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million registered users across approximately 2,300 customers trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. A Dassault Systèmes brand (Euronext Paris: FR0014003TT8, DSY.PA), Medidata is headquartered in New York City and has been recognized as a Leader by Everest Group and IDC. Discover more at www.medidata.com. Listen to our latest podcast, from Dreamers to Disruptors, and follow us at @Medidata.

About the Team:

The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or externally generated) that have been routed for diagnosis and implementation while regularly updating internal and/or external customers. The Technical Support Engineer will handle work requests directly, or solicit assistance from the core engineering teams within the R&D team for non-known issues/defect reporting. They would also identify application defects, then test and document them for the core engineering teams to fix as part of the product. The Technical Support Engineer is a seasoned analyst who has a proven record of customer satisfaction, a reference point for the entire team on various application topics and is able to resolve most of the items escalated from the previous support teams.

Responsibilities:

Provide support for internal and external customers
Manage work requests that describe particular issues, software bugs or customer problems
Develop appropriate fixes or SQL scripts to resolve customer problems, or identify existing scripts or patches that must be applied
Provide general process analysis and make recommendations for improvements
Participate in weekly (and occasional weekend) on-call rotations for off-hours important issues escalation
Participate in taking calls (during business hours) from VIP customers for urgent issues
Distinguish between application database, operating system, network, and hardware problems and properly take ownership of issues through to resolution
Present complex technical information to non-technical audiences
Provide accurate and complete problem resolution documentation for future reference and management reporting
Take part in the creation and maintenance of knowledge base data
Continually increase subject matter knowledge on Medidata products
Interact with other Medidata teams to ensure application efficiency, effectiveness and conformance with regulatory and legislative controls
Reproduce technical problems, debug systems, diagnose causes, identify temporary and long-term solutions and communicate status updates to clients
Experience using Incident Management and/or Project Management software
Experience with multiple integrated software products/services
Ability to query/modify data using SQL scripts
Experience with working with customers to resolve complex issues in a professional manner
Finding innovative workarounds to issues
Knowledge of other programming languages: Ruby, Javascript, etc
Experience with Git, Visual Studio, Virtual Machines, Excel, Postman or any API/REST client
Team Working skills

Qualifications:

Bachelor's degree preferably in Computer Science, Information Systems or Life Sciences, or equivalent engineering experience
Basic experience with Ruby and HTML code
Experience with API/web services
SQL training/work experience
Basic experience with C#, Javascript, Visual Studio and ASP.NET

Note: This role is a hybrid, 3d/week onsite role, positioned out of either our NYC or Iselin, NJ office.

As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.

The salary range for positions that will be physically based in the NYC Metro Area is $79,500-$106,000.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides benefits, including medical, dental, life and disability insurance, 401(k) matching, family leave, flexible paid time off; and 10 paid holidays per year.

Equal Employment Opportunity:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

We will accept applications on an ongoing basis until we fill the position.

#LI-EM1

#LI-Hybrid

Inclusion statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.

Salary Pay Transparency

Compensation for the role will be commensurate with experience. The total expected compensation range will be between $79500 and $106000, representing the base salary (or annualized salary based on estimated hourly compensation) and target bonus.

Apply Now

Refine Your Search

technical support engineer jobs in township of monroe, nj

Technical Support Engineer

IT Help Desk Technician (Entry-Level)

Senior Civil Engineer (Site/Civil)

Principal Civil Engineer – Land Development

Municipal Engineer II/III

Civil Engineer- Muncipal

Service Engineer VI (f/m/d)

Senior Control Systems Engineer

Engineering Manager

Control Systems Project Engineer I

Software Engineer Tech Lead

Senior Control Systems Engineer

Process Engineer, Molding

Software Engineer, SDK - NYC

Senior Backend Engineer - NYC

Software Engineer, SDK - NYC

Software Engineer, SDK - NYC

Control Systems Project Engineer I

Software Engineer Tech Lead

Senior Electrical Engineer - Mission Critical Facilities

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