Top 2617 Shift manager Jobs in Township Of Neptune Nj

Help Desk Manager
Confidential —Monmouth County, NJ
- $90,000 a year
- Full-time
- Background check
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Leasing Manager
Kushner Companies —Eatontown, NJ
- $90,000 - $95,000 a year
- Full-time
- Mid-level
- Residential
- Ability to climb stairs
- Health savings account
- Relocation assistance
Quick Apply
Front Desk Manager
Physical Therapy Company —Neptune City, NJ
- $18 - $22 an hour
- Part-time
- Microsoft Word
- Private practice
- Microsoft Excel
Quick Apply
Lease Up-Senior Community Manager
Kushner Companies —Eatontown, NJ
- $140,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Disability insurance
Quick Apply
Co-Manager II
GUESS Inc. —Tinton Falls, NJ
- $17.10 - $28.85 an hour
- Heavy lifting
- Merchandising
- Mid-level
Quick Apply
Assistant Manager, Merchandising
Gap —Tinton Falls, NJ
- $27.50 - $37.10 an hour
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
- Store discount
- Employee stock purchase plan
Outlet Assistant Store Manager
Wayfair —Ocean, NJ
- $60,287 - $66,986 a year
- Full-time
- Merchandising
- Mid-level
- Ability to lift 50 pounds
Store Manager, Tinton Falls - Tinton Falls, NJ
Michael Kors —Neptune City, NJ
- $75,000 - $110,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Writing skills
- English
- Paid parental leave
- Parental leave
Manager in Training
Seabrook Village by Erickson Senior Living —Tinton Falls, NJ
- $55,000 - $58,000 a year
- 18 years or older
- Mid-level
- Travel
- Health insurance
- Dental insurance
Stocking Team Supervisor
Walmart —Neptune City, NJ
- $21 - $34 an hour
- Full-time
- High school
- Mid-level
- Forklift
- Paid jury duty
- Disability insurance
Store Manager
Sunglass Hut —Tinton Falls, NJ
- $67,856.52 - $115,950.96 a year
- Full-time
- Merchandising
- Mid-level
- 3 years
- Health insurance
- Paid time off
6d
Patient Services Manager 2
Sodexo —Neptune City, NJ
- $77,605 - $91,300 a year
- Full-time
- Mid-level
- Experience equivalent to degree accepted
- Associate's degree
- Paid holidays
- Health insurance
8d
Operations Manager
Amazon.com Services LLC —Tinton Falls, NJ
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
3d
Assistant Store Manager
Ross Stores —West Long Branch, NJ
- $23.26 - $36.34 an hour
- Weekends as needed
- Merchandising
- Sanitation
- English
Shift Manager
Sunoco Convenient Stores —Township of Wall, NJ
- $17.29 - $23.78 an hour
- Management
- Customer service
- High school diploma or GED
- Referral program
- Retirement plan
Community Manager for Active Adult Communities
Taylor Management —Township of Howell, NJ
- $80,000 a year
- Mid-level
- Communication skills
Quick Apply
7d
Customer Service Manager
Uncle Gs Management Corp. —Tinton Falls, NJ
- $66,300 a year
- Full-time
- English
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Onsite Community Manager
Taylor Management —Lakewood, NJ
- $105,000 - $110,000 a year
- Management
- Mid-level
- Organizational skills
Quick Apply
General Manager
Banana Republic —Sea Girt, NJ
- $60,800 - $82,100 a year
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
- Store discount
- Employee stock purchase plan
Senior Manager, Regulatory Affairs (2026-8011)
CareTria —Lakewood, NJ
- $90,000 - $95,000 a year
- Full-time
- Office
- Administrative experience
- Senior level
- Paid parental leave
- Health insurance
14d

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shift manager jobs near township of neptune nj

Help Desk Manager

Confidential
Monmouth County, NJ

Quick Apply

Job Details

Full-time
$90,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

ConnectWise
Managing technical support teams
Customer communication
Network troubleshooting
Help desk support experience
Data migration
Managing teams in a customer support role
Team leadership
Technical documentation
Triage
Metrics Reporting
Windows
Incident Escalation
Printer (troubleshooting support)
Microsoft Office
Dispatching
Team development
DHCP
Team management
Team training
Dropbox
Network switching
IT support
Azure AD
Customer support ticket management
Mentoring
DNS
SharePoint
Management reporting
Customer support

Full Job Description

We are a national MSP with a strong presence in the Tri-State area and clients across the United States. We are seeking a highly experienced and technically strong Helpdesk Manager to lead our support team, oversee operations, and resolve advanced technical escalations.

This role blends leadership, technical depth, and process ownership. The Helpdesk Manager sets the tone for the entire support organization — ensuring prime customer service, proactive communication, and consistent overcommunication with clients, which are the most critical aspects of this position.

Core Technical Concept Expertise (Required)

The ideal candidate has strong conceptual and practical understanding of:

Networking fundamentals, switching, firewalls, DHCP, WiFi
Azure AD, Office 365 architecture, email migrations, DNS
Windows Server environments, RDS servers, Active Directory structure
Desktop systems, domain-based environments, printers and copiers
Ethernet cabling concepts, tracing, and basic onsite troubleshooting
Security compliance concepts, network security, email security
Data migration planning and execution
Cloud document systems (Dropbox, OneDrive, SharePoint, Egnyte)
IT support workflows, ticket triage, and escalation logic

Mandatory Requirement

ConnectWise – Must have strong proficiency with ConnectWise Manage, including ticketing workflows, escalation paths, dispatch structures, SLAs, reporting, and PSA usage.

Soft Skill Requirements

Strong documentation habits
Clear, concise communication
Ability to mentor and elevate technicians
Ability to understand why technical decisions are made, not just how to perform them

Leadership & Operational Responsibilities

Team Leadership: Manage the helpdesk team including hiring, coaching, training, and performance reviews.
Operational Oversight: Work closely with our Ticket Coordinator, who handles ticket assignment, scheduling, and dispatching, ensuring the helpdesk remains organized and efficient.
Escalation Handling: Serve as the primary escalation point for Level 2 and Level 3 technical issues.
Customer Service Excellence: Maintain top-tier customer service standards by ensuring the helpdesk proactively communicates with clients, provides consistent updates, sets expectations, and avoids silence. Overcommunication is expected.
Cross-Department Collaboration: Work hand-in-hand with the Projects Department to support project escalations, enforce consistent technical standards, and provide technical leadership across teams.
KPIs & Reporting: Monitor ConnectWise dashboards, track SLAs and KPIs, identify trends, and implement improvements.
Process & Quality Improvement: Strengthen documentation practices, ticket quality, technician workflows, and overall service delivery.
Helpdesk Metrics & Accountability: Organize, track, and present helpdesk metrics including ticket volume, response times, resolution times, SLA adherence, aging tickets, and technician performance.
Reporting: Produce weekly and monthly reports in ConnectWise outlining helpdesk performance, trends, and areas requiring attention.
Ticket Review Meetings: Lead regular ticket review meetings with technicians to ensure quality, accuracy, communication standards, and proper ticket flow. Provide coaching when patterns of issues or inefficiencies are identified.

Pay: $90,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

working at an MSP: 3 years (Required)
help desk support: 5 years (Required)
Help desk management: 5 years (Required)

License/Certification:

CompTIA A+, CompTIA N+, or other IT certification(s)? (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

shift manager jobs in township of neptune nj

Help Desk Manager

Leasing Manager

Front Desk Manager

Lease Up-Senior Community Manager

Co-Manager II

Assistant Manager, Merchandising

Outlet Assistant Store Manager

Store Manager, Tinton Falls - Tinton Falls, NJ

Manager in Training

Stocking Team Supervisor

Store Manager

Patient Services Manager 2

Operations Manager

Assistant Store Manager

Shift Manager

Community Manager for Active Adult Communities

Customer Service Manager

Onsite Community Manager

General Manager

Senior Manager, Regulatory Affairs (2026-8011)

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