Top 539 Assistant restaurant manager Jobs in Towson Md

Associate Restaurant Manager
Taco Bell / KFC —Baltimore, MD
- $17 - $21 an hour
- Sales
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Restaurant General Manager
Taco Bell / KFC —Baltimore, MD
- $55,000 - $75,000 a year
- Sales
- High school diploma or GED
- Quick service & fast food restaurant
- Disability insurance
- Health insurance
Quick Apply
Restaurant General Manager
Taco Bell / KFC —Baltimore, MD
- $55,000 - $75,000 a year
- Sales
- High school diploma or GED
- Quick service & fast food restaurant
- Disability insurance
- Health insurance
Quick Apply
Restaurant General Manager
Taco Bell / KFC —Baltimore, MD
- $55,000 - $75,000 a year
- Sales
- High school diploma or GED
- Quick service & fast food restaurant
- Disability insurance
- Health insurance
Quick Apply
Restaurant General Manager
Taco Bell —Linthicum, MD
- $55,000 - $75,000 a year
- Sales
- High school diploma or GED
- Quick service & fast food restaurant
- Disability insurance
- Health insurance
Quick Apply
Assistant General Manager
Round1 —Towson, MD
- $66,560 - $68,640 a year
- Full-time
- Inventory management
- Writing skills
- Research
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Assistant General Manager
Atlas Restaurant Group —Lutherville-Timonium, MD
- $70,000 - $80,000 a year
- Extended hours
- Bar
- Mid-level
- High school diploma or GED
- AD&D insurance
- Health insurance
Assistant General Manager
Ruth's Chris Steak House —Pikesville, MD
- $65,000 - $75,000 a year
- Full-time
- No education required
- Mid-level
- In-person
- Paid training
- Disability insurance
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Assistant General Manager
MOM's Organic Market —White Marsh, MD
- $60,000 a year
- Full-time
- Mid-level
- Health insurance
- Dental insurance
Assistant Manager
Easy Like Sunday Baltimore —Baltimore, MD
- $21 - $24 an hour
- Weekends as needed
- Management
- Customer service
- Ability to walk for extended periods
- Opportunities for advancement
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Assistant General Manager
THB Bagelry & Deli - Towson —Towson, MD
- $17 - $23 an hour
- Full-time
- Spanish
- Ability to walk for extended periods
- Computer literacy
- Dental insurance
- Vision insurance
Quick Apply
Assistant General Manager
The Center Club —Baltimore, MD
- $95,000 - $110,000 a year
- Full-time
- Analysis skills
- Mentoring
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Overnight Team Member
Burger King of Baltimore —Baltimore, MD
- From $17 an hour
- 8 hour shift
- Basic math
- Quick service & fast food restaurant
- In-person
- Health insurance
- Paid time off
Quick Apply
Assistant Manager Food & Beverage Operations
Marriott International, Inc —Baltimore, MD
- $28.35 - $35.10 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Assistant General Manager
Hanover Hilton Garden Inn & Homewood Suites by Hilton —Hanover, MD
- $70,000 - $75,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
- Profit sharing
- Health insurance
Quick Apply
Assistant General Manager
THB Bagelry & Deli - Timonium —Lutherville-Timonium, MD
- $17 - $23 an hour
- Full-time
- Spanish
- Ability to walk for extended periods
- Computer literacy
- Dental insurance
- Vision insurance
Quick Apply
Assistant General Manager
MV Transportation —Baltimore, MD
- $84,000 - $114,000 a year
- Full-time
- Background check
- Pass drug screening
- English
- Health savings account
- AD&D insurance
Operations Manager in Training
MOM's Organic Market —White Marsh, MD
- $25 an hour
- Weekends as needed
- 1 year
- Entry level
- Health insurance
- Dental insurance
Restaurant General Manager
Wingstop —Towson, MD
- Part-time
- No education required
- Sales
- Mid-level
Quick Apply
10d
Restaurant Manager
Atlas Restaurant Group —Baltimore, MD
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- 1 year

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Associate Restaurant Manager

Taco Bell / KFC -
Baltimore, MD

Quick Apply

Job Details

$17 - $21 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off

Qualifications

Food and beverage product quality management
Kitchen health and safety standards
Staff supervision
Guest relations
Food service health code compliance
Team supervision
Sales
Workflow management (operations management method)
Sales analysis
Safety regulations
Professional ethics
Coaching
Customer satisfaction tracking
In-person customer service
Performance feedback (performance evaluation method)
Improving operational efficiency
Leadership development
High school diploma or GED
Team development
Developing staff training programs as a food service manager
Quality control management
Customer engagement
Leading team collaboration initiatives
Business planning
Financial performance measurement
Technical troubleshooting support
Conducting staff training sessions as a store manager
Customer satisfaction improvement
Restaurant cost management
Managing food service teams

Full Job Description

Basic Purpose and Objectives of the Position

The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant. Focal points include:

Driving excellence in customer service
Maintaining company standards in product and facility specifications
Supervising food handling procedures and operational processes
Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets

In addition, the ARM assumes full responsibility for specific financial controls, crew training assignments and the screening of prospective employees under the direction of the RGM. The ARM directly performs hands-on operational duties and on an on-going basis trains employee, responds to customer service needs and role models appropriate skills and behaviors in the restaurant.

The candidate for ARM is someone that is considered promotable to RGM within a year and a half of assuming the ARM position. The candidate has demonstrated the leadership skills necessary to become an RGM with continued training and coaching. ARM’s that do not show progress towards Individual Development Plan within the first year are subject to demotion or termination.

Principle Accountabilities

Customer Satisfaction/Product Quality

Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards.
Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards.
Tracks, analyzes and resolves sources of customer complaints.
Ensure that food safety standards are met.

Financial

Develops and drives restaurant annual operating plan.
Analyzes sales, labor, inventory and other controllable accounts on a continual basis and takes corrective action to meet or achieve margin and sales growth targets.
Trains and mentors subordinates on financial analyses and profitability tips for the restaurant.
Develops store CAPEX requests and is the principle interface with all vendors.

Operations

Ensures that facilities and equipment are maintained to Company standards.
Monitors inventory, food preparation and order fulfillment daily to ensure adherence to company standards
Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals.
Oversees development and revision of weekly management and crew schedules.

Human Resources

Directs all restaurant level HR activity including:

Personal accountability for crew hiring decisions
Learning Zone planning and execution
Performance management
Compensation
Employee relations issues up to and including termination

Provides hands-on training for management staff in advanced Learning Zone modules and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities.
Develops and monitors staffing plans and directs crew sourcing activities.
Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all company, state and federal workplace regulations.

Success Measures

Achievement of restaurant annual operating plan
Margin improvement over previous year sales growth
Weekly/Period restaurant performance in sales, labor, and COGS
PRC results and DISSAT scores
Learning Zone certification levels, crew turnover and staffing levels

Benefits

Accrue PTO every pay period, enrolled in STD/LTD entitled to enroll in medical, dental, life, 401k.
Annual bonus potential $7280 to $9500.

Knowledge and Skill Requirements

Delivers Excellence in Customer Service

Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance.

Team Leadership

Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what’s right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model.

Business Savvy

Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets.

Team Development

Identifies appropriate staff development needs and action plans and ensure time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress.

Restaurant Operations

Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards.

Educational Attainment/Experience Requirements

High school diploma or GED.
Supervisory experience in either a food service or retail environment
Demonstrated ability to maintain financial controls and coach and train hourly employees.
Proven ability to drive customer satisfaction, financial performance and employee satisfaction.

Disclaimer

The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).

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assistant restaurant manager jobs in towson md