Top 4 It technician i Jobs in Tracy Ca

IT Support Engineer I, OTS
Amazon.com Services LLC —Tracy, CA
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IT Technician I
GOLDEN WEST PACKAGING GROUP —Livermore, CA
- $21 - $23 an hour
- 8 hour shift
- Office
- Windows
- Communication skills
Quick Apply

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Cloud Services and Technical Support Manager
DeltaTRAK, Inc. —Modesto, CA
Ensure timely handling of inbound calls and emails and effective troubleshooting support. Communicate customer insights and field issues to influence product…
$85,000 - $95,000 a year
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7d
Senior System Administrator (MSO)
General Dynamics Information Technology —Livermore, CA
May vary based on technical training, certification(s), or degree. Mission Support Operator (MSO) provides 24/7, 365, 12hrs shift, Tier 1/2 operational support…
$111,155 - $150,385 a year

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Helpdesk Technician Tier I
5812 Investment Group —Grandview Heights, OH
Strong communication skills, both verbal and written, with the ability to convey technical information to non-technical staff.
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IT Support Specialist I
Gifthealth Inc —Columbus, OH
Communicates clearly and professionally with technical and non-technical users, sets appropriate expectations, provides timely updates, and maintains a high…
$54,000 - $64,000 a year
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13d

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IT Support Engineer I, OTS

Amazon.com Services LLC -
Tracy, CA

Apply Now

Job Details

Full-time
$25 - $41 an hour

Benefits

Paid parental leave
AD&D insurance
Health insurance
Dental insurance
Flexible spending account
RSU
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Benefits from day one

Qualifications

Desktop computer repair
Software deployment
Hardware maintenance
Equipment troubleshooting
Microsoft System Center
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
IP networking
High availability

Full Job Description

DESCRIPTION

About OTS

Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.

About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.

What Do We Offer?

Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).

Key job responsibilities

Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
Ensuring infrastructure networking and computing systems remain available during production hours.
Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
Managing local technical projects.
Maintaining or creating policies, procedures, and processes.
Identifying root-causes of operational issues and process inefficiencies.
Supporting customers from multiple buildings in the area, as well as remote customers.
Traveling within your local or regional area to support our customers.

BASIC QUALIFICATIONS

1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of PC repair, troubleshooting, deployment and liquidation experience
1+ years of IT client, server, and network service delivery experience
2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
2+ years of supporting and maintaining a corporate network environment experience
High school or equivalent diploma

PREFERRED QUALIFICATIONS

2+ years of computer networking experience
Experience supporting video conference and teleconference equipment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Tracy - 25.00 - 41.00 USD hourly

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