Top 45 Customer experience coordinator Jobs in Traverse City, Mi

Office Administrator / Accounting Coordinator
Revive Exteriors —Traverse City, MI
- $22 - $25 an hour
- Full-time
- Google Workspace
- Computer literacy
- Mid-level
Quick Apply
14d
Nights/Weekends Logistics Coordinator
North Bay Produce, Inc. —Traverse City, MI
- From $50,000 a year
- Weekends as needed
- Bachelor's degree
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Administrative Assistant / HOA Maintenance Coordinator
Northland Property Management —Traverse City, MI
- $22 - $24 an hour
- Full-time
- Hybrid work
- Google Workspace
- Office
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
8d
Retail Merchandise Coordinator with benefits
TJ Maxx —Traverse City, MI
- $16.00 - $16.50 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Mentoring
- Paid parental leave
- Health savings account
6d
Retail Key Carrier Coordinator with benefits
TJ Maxx —Traverse City, MI
- $17.00 - $17.50 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Organizational skills
- Paid parental leave
- Health savings account
6d
Backroom Coordinator
TJ Maxx —Traverse City, MI
- $16.00 - $16.50 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Mentoring
- Paid parental leave
- Health savings account
6d
Scheduling Coordinator
Cosmetic Physician Partners —Traverse City, MI
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
3d
Transportation Service Coordinator
BAY AREA TRANSPORTATION AUTHORITY —Traverse City, MI
- $23.09 - $29.74 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Dental insurance
- Vision insurance
Quick Apply
Accounting Coordinator
Lear Corporation —Traverse City, MI
- Office
- Windows
- Administrative experience
Front Office Coordinator
Life Beyond Barriers Rehabilitation Group —Traverse City, MI
- Contract
- HIPAA
- Mid-level
- Outpatient experience
Quick Apply
4d
Service Assistant Coordinator
BMW of Traverse City —Traverse City, MI
- Full-time
- Clean driving record
- Dealership
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Referral Coordinator - Endocrinology and Metabolism
Munson Healthcare —Traverse City, MI
- Full-time
- Writing skills
- Mid-level
- 3 years
- Paid holidays
- Tuition reimbursement
Quick Apply
Team Service Coordinator - Traverse City, MI
Greenleaf Trust —Traverse City, MI
- Full-time
- Mid-level
- Office
- Administrative experience
- Retirement plan
Quick Apply
Receptionist/Insurance Coordinator - Full Time
Dental Clinics North —Traverse City, MI
- $21.95 - $26.68 an hour
- Full-time
- Dental office
- Inventory management
- Microsoft Office
Quick Apply
Receptionist/ Booking Coordinator
Memories Traverse City Rental LLC —Acme, MI
- $16 - $20 an hour
- Part-time
- Sales
- Office
- Administrative experience
- Flexible schedule
Quick Apply
Office Coordinator/CSR
Ace Handyman Services Traverse City —Traverse City, MI
- $18 - $20 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Paid time off
- Cell phone reimbursement
Quick Apply
10d
Conference Accommodations Coordinator (FT)
Grand Traverse Resort and Spa —Acme, MI
- Weekends as needed
- Microsoft Excel
- Pass drug screening
- Office
Quick Apply
6d
Internet Sales Coordinator
Fox Grand Traverse —Traverse City, MI
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Office Coordinator - Health Department
Grand Traverse County —Grand Traverse County, MI
- From $21.98 an hour
- Full-time
- Background check
- CPR Certification
- Word processing
- Health savings account
- Disability insurance
Spa Coordinator (PT)
Grand Traverse Resort and Spa —Acme, MI
- Part-time
- 18 years or older
- Pass drug screening
- Administrative experience
- Free parking
- Flexible schedule
Quick Apply

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Office Administrator / Accounting Coordinator

Revive Exteriors -
Traverse City, MI

Quick Apply

Job Details

Full-time
$22 - $25 an hour
14 days ago

Qualifications

Computer operation
Google Workspace
Teamwork
Confidential information handling
Phone communication
Filing
Attention to detail
Financial record maintenance
Desktop applications
Productivity software
Time management

Full Job Description

Office Administrator & Accounting Coordinator

Employment Type: 30-40hrs, Part/Full-Time, non exemptCompensation: $22.00 - $25.00 per hour based on experience

Position Summary

Revive Exteriors is seeking a highly organized, self-motivated Office Administrator & Accounting Coordinator to support the daily operations of our growing company. This role combines accounting support, contract administration, and office coordination. The ideal candidate is detail-oriented, enjoys solving problems, can prioritize multiple tasks, and is committed to continually improving processes.

This position plays a key role in keeping the office organized, ensuring financial transactions are processed accurately, maintaining contract documentation, and providing excellent customer support.

Essential ResponsibilitiesAccounting & Financial Administration

Process daily financial transactions using QuickBooks.
Reconcile bank accounts and credit card transactions.
Prepare and process daily bank deposits.
Maintain accurate financial records and supporting documentation.
Track receipts and ensure all expenditures are properly documented.
Assist with accounts payable and accounts receivable functions.
Monitor customer payments and follow up on outstanding balances.
Assist with payroll processing, payroll documentation, and employee time records.
Support month-end reconciliation and financial reporting activities.
Work with outside accountants and management to ensure financial accuracy.

Contract & Project Administration

Create and establish new customer contracts and project files.
Verify all required documentation has been received before project initiation.
Maintain organized electronic and physical contract files.
Ensure project documentation remains complete throughout the life of each project.
Become knowledgeable about contract terms, warranties, payment schedules, and project scope.
Research contract details to answer customer questions.
Reference signed agreements when assisting with project concerns or resolving disputes.
Coordinate documentation between customers, project managers, and office staff.
Track contract status and ensure projects move efficiently through each stage.

Customer Service & Communication

Professionally answer incoming phone calls and emails.
Research customer concerns before responding by reviewing contracts, notes, and project documentation.
Communicate clearly and respectfully with homeowners, vendors, subcontractors, and employees.
Help resolve customer concerns through accurate information and timely follow-up.
Escalate complex issues to management when appropriate.
Maintain positive customer relationships through responsive communication.

Office Administration

Read, prioritize, and respond to incoming emails.
Maintain daily task lists and effectively prioritize competing responsibilities.
Coordinate scheduling and administrative support for office operations.
Maintain organized electronic filing systems.
Prepare correspondence, reports, and business documents.
Order office supplies and maintain office organization.
Maintain employee records and personnel documentation.
Support onboarding paperwork and administrative HR functions.
Assist leadership with special projects as assigned.

Process Improvement & Operational Support

Help establish, document, and maintain standard operating procedures.
Continuously evaluate office workflows for opportunities to improve efficiency.
Create organized systems for contracts, accounting, customer communications, and administrative tasks.
Assist management in implementing new operational processes.
Help ensure procedures are consistently followed across the organization.
Recommend improvements that reduce errors and increase productivity.
Support technology implementation and office software improvements when needed.

Reporting & Business Analytics

Track key sales and operational performance indicators (KPIs).
Prepare recurring reports for management.
Assist with project profitability tracking.
Monitor administrative metrics and identify trends.
Support management with data needed for business planning and decision-making.

QualificationsRequired Qualifications

Experience using QuickBooks or comparable accounting software.
Strong bookkeeping and general accounting knowledge.
Excellent organizational and time management skills.
Strong computer proficiency, including Microsoft Office and Google Workspace.
Excellent written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Exceptional attention to detail and accuracy.
Strong problem-solving skills and ability to work independently.
Professional customer service skills.
Ability to maintain confidentiality with financial and personnel information.
Positive attitude and willingness to take ownership of responsibilities.
Commitment to continuous learning and process improvement.

Preferred Qualifications

Experience in construction, roofing, remodeling, or home improvement industries.
Experience with project-based businesses.
Payroll processing experience.
Contract administration experience.
Human resources or employee records administration experience.
Experience creating policies, procedures, or standard operating processes.
Experience tracking KPIs and preparing business reports.

Core Competencies

The ideal candidate demonstrates:

Exceptional organization
Strong attention to detail
Accountability
Initiative
Professionalism
Financial accuracy
Customer focus
Problem-solving ability
Adaptability
Time management
Integrity
Process-oriented thinking
Effective communication
Team collaboration

Physical Requirements

Ability to sit and work at a computer for extended periods.
Ability to occasionally lift office supplies or boxes weighing up to 25 pounds.
Ability to communicate effectively in person, by phone, and electronically.

Success in This Role

After the first year, a successful Office Administrator & Accounting Coordinator will have:

Established accurate and organized accounting records.
Created consistent administrative procedures.
Maintained organized contract documentation for every project.
Improved office efficiency through documented workflows.
Supported timely payroll and financial processing.
Developed confidence in answering customer questions using contract documentation.
Become a trusted administrative resource for employees, customers, and leadership.
Helped build scalable systems that support the continued growth of Revive Exteriors.

Apply now! We are excited to meet you!

Please attach your resume and a brief cover letter.

Revive Exteriors is committed to equal opportunity employment. Employment decisions are based on qualifications, experience, and performance—not personal characteristics protected by law. We value a diverse workplace and strongly encourage women and men, people of color, LGBTQ+ individuals, people with disabilities, veterans, and individuals from historically underrepresented communities to apply.

Pay: $22.00 - $25.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

customer experience coordinator jobs in traverse city, mi

Office Administrator / Accounting Coordinator

Nights/Weekends Logistics Coordinator

Administrative Assistant / HOA Maintenance Coordinator

Retail Merchandise Coordinator with benefits

Retail Key Carrier Coordinator with benefits

Backroom Coordinator

Scheduling Coordinator

Transportation Service Coordinator

Accounting Coordinator

Front Office Coordinator

Service Assistant Coordinator

Referral Coordinator - Endocrinology and Metabolism

Team Service Coordinator - Traverse City, MI

Receptionist/Insurance Coordinator - Full Time

Receptionist/ Booking Coordinator

Office Coordinator/CSR

Conference Accommodations Coordinator (FT)

Internet Sales Coordinator

Office Coordinator - Health Department

Spa Coordinator (PT)

I want to receive the latest job alert for customer experience coordinator in traverse city, mi

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