Transportation Service Coordinator
BAY AREA TRANSPORTATION AUTHORITY —Traverse City, MI
- $23.09 - $29.74 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Dental insurance
- Vision insurance
Quick Apply
Central Records Specialist
Grand Traverse County —Grand Traverse County, MI
- From $21.18 an hour
- Full-time
- Background check
- CPR Certification
- Word processing
- Health savings account
- Disability insurance
Office Coordinator - Health Department
Grand Traverse County —Grand Traverse County, MI
- From $21.98 an hour
- Full-time
- Background check
- CPR Certification
- Word processing
- Health savings account
- Disability insurance
Patient Service Representative
Mary Free Bed Rehabilitation Hospital —Traverse City, MI
- From $19.50 an hour
- Full-time
- Hospital
- Inpatient
- High school diploma or GED
Accounts Payable Administrative Office Assistant
Great Lakes Orthopaedic Center —Traverse City, MI
- $21 - $25 an hour
- Full-time
- Microsoft Word
- Background check
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
9d
Legal Secretary
Grand Traverse County —Grand Traverse County, MI
- From $20.92 an hour
- Full-time
- Background check
- Word processing
- Writing skills
- Health savings account
- Disability insurance
Traverse City Hub CES Clerical I (Student Position)
Ferris State University —Traverse City, MI
- $13.73 - $13.99 an hour
- Microsoft Excel
- Office
- University
11d

More jobs to discover

Find similar jobs that you might be interested in.

Central Records Specialist
Grand Traverse County —Grand Traverse County, MI
Valid driver’s license and personal vehicle insurance and must maintain eligibility to drive as per the County's Vehicle policy.
From $21.18 an hour
Engineer Manager Licensed 15 (Associate Region Engineer of Operations) - North Region
State of Michigan —Gaylord, MI
This position requires possession of a valid driver’s license to perform field reviews. Possess a valid driver’s license and maintain it throughout employment…
$50.06 - $73.75 an hour
4d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Router / Cust Service Clerical
Walmart —Grove City, OH
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
$25.70 - $29.20 an hour
Floor Clerical
Walmart —Grove City, OH
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
$24.70 - $31.20 an hour

Show more jobs in cities nearby

I want to receive the latest job alert for clerical worker in traverse city mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

clerical worker jobs near traverse city mi

Clerical Worker jobs in Traverse City, MI

Accounts Payable Clerk jobs in Traverse City, MI

Transportation Coordinator jobs in Remote

Transportation Coordinator jobs in Columbus, OH

Remote Scheduling Coordinator jobs in Austin, TX

Transportation Coordinator jobs in Wilmington, DE

Non Emergency Medical Transportation jobs in Indianapolis, IN

Aaa Cooper Transportation jobs in Texas

Transportation Coordinator jobs in Miami, FL

Real Estate Transaction Coordinator jobs in Tennessee

Water Utility Worker jobs in Los Angeles, CA

Clerical Worker jobs in Lebanon, PA

Clerical Worker jobs in Rochester, NY

Clerical Worker jobs in Kissimmee, FL

Clerical jobs in Tacoma, WA

Clerical Worker jobs in Los Angeles, CA

Clerical jobs in Lancaster, PA

Unit Secretary jobs in Charlotte, NC

Secretary jobs in Omaha, NE

Legal Secretary jobs in White Plains, NY

Transportation Service Coordinator

BAY AREA TRANSPORTATION AUTHORITY -
Traverse City, MI

Quick Apply

Job Details

Full-time
$23.09 - $29.74 an hour

Benefits

Dental insurance
Vision insurance
Referral program
Retirement plan

Qualifications

Visitor query response
Customer records maintenance
Phone communication
Computer literacy
Operations coordination
Two-way radios for driver communication
In-person customer service
Filing
Client file management
Mid-level
Incident Escalation
Phone call screening
3 years
Data summary reports
High school diploma or GED
Dispatching
Driver's License
Telephone systems
Typing
Responding to passenger inquiries
Clerical experience
Escalation handling
Communication skills
Quality data entry
Office record organization
Customer data entry

Full Job Description

Be the voice that keeps our community moving!

Do you thrive in a fast-paced environment where every call, every detail, and every decision helps people get where they need to go? BATA is looking for a Transportation Service Coordinator to serve as a key connection point between riders, drivers, and daily operations. In this role, you will help coordinate safe, accurate, and efficient transportation services while delivering friendly, professional customer support to the community.

What You’ll Do

Receive, screen, direct and analyze telephone and radio calls.
Provide clear, step-by-step communication to drivers to support efficient transportation service.
Assists riders and visitors with information requests, ticket and pass purchases, and routine questions.
Resolve customer service concerns with professionalism, knowing when to escalate more complex situations to the appropriate party.
Maintain accurate customer service information, records, files and data systems.
Coordinate closely with other Transportation Service Coordinators to support timely and accurate service deployment.
Prepare reports, enter data, summarize information, and provide clerical support.
Maintain comprehensive knowledge of transportation resources, service geography and road conditions.
Efficiently communicating with operations, mechanics, drivers, fellow transportation service coordinators and members of the public to maintain high levels of service.

As a Transportation Service Coordinator, you will play an important role in keeping BATA’s services running smoothly. You’ll communicate with customers and drivers, manage important details, respond to changing conditions, and support the daily flow of transportation operations.

What We’re Looking For

The ideal candidate is organized, calm under pressure, customer-focused, and comfortable managing multiple priorities in a busy office and dispatch-style environment.

You'll succed in this role if you have:

A high school diploma or equivalent.
Three or more years of customer service experience in office clerical support operations
A valid Michigan driver’s license.
A strong computer, data entry, typing, and technology skills, with the ability to learn new systems.
Excellent verbal and written communication skills.
The ability to remain focused, manage interruptions, solve problems, and adapt to changing priorities.
Strong attention to detail and ability to maintain accurate filing and records systems.
Professional, courteous approach when working with internal teams and the public.
The ability to understand service geography and visualize vehicle locations and movement.

Physical & Work Environment

This role keeps you engaged, connected, and at the center of daily transportation service. You’ll spend your day communicating with riders, drivers, and team members; using technology to keep information moving; and helping coordinate the details that make reliable public transportation possible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

You’ll use your voice, focus, and attention to detail throughout the day—speaking in person, by phone, and by radio; reading and working with written and electronic information; and entering data accurately using a computer keyboard. The role includes moving within an office and occasional field setting, sitting, standing, stooping, kneeling, reaching, handling materials, and lifting or moving light to moderate items as needed.

You’ll work in a lively office environment where teamwork, communication, and quick thinking are part of the rhythm of the day. The setting is typically indoors with standard office lighting, and the noise level may range from moderate to busy and energetic depending on daily operations.

Why you will LOVE working for BATA!

You will directly support your community and make a difference in the lives of people who truly need it
You'll be a part of a GREAT team of collaborative, enthusiastic co-workers
EVERY day is different
Satisfaction of having a job with PURPOSE

Additional Benefits

Competitive wages
Health Insurance, Dental and Vision Insurance.
Excellent retirement benefits through the Municipal Employee's Retirement System (MERS).
457 Retirement saving plan through Mission Square
Health and wellness initiatives.
Referral bonuses
Participation in the TRI-Share program
Weekend shift premiums

Apply today and help BATA improve lives by linking people and communities!

Quick Apply

Refine Your Search

clerical worker jobs in traverse city mi

Transportation Service Coordinator

Central Records Specialist

Office Coordinator - Health Department

Patient Service Representative

Accounts Payable Administrative Office Assistant

Legal Secretary

Traverse City Hub CES Clerical I (Student Position)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for clerical worker in traverse city mi

Explore jobs in more locations

What You’ll Do

What We’re Looking For

Job Seeker Tools

Employer Tools

Browse

Stay Connected