Top 175 Director Jobs in Trenton, Ga

Director - Strategic CX Designer
Unum Group —Chattanooga, TN
- $109,100 - $224,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Analysis skills
- Bachelor's degree
- Loan repayment program
- Disability insurance
14d
Director of Field Operation
Metro Plumbing Heating and Air —Chattanooga, TN
- $100,000 - $150,000 a year
- Full-time
- Office
- High school diploma or GED
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Managing Director, Head of Philippines
The Cigna Group —Chattanooga, TN
- $203,600 - $339,300 a year
- Online Application
- Remote
- Fair chance
- Senior level
- Leadership
- Paid holidays
- Health insurance
Director of Clinical Operations
One to One Health —Chattanooga, TN
- Full-time
- HIPAA
- Clinic
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
Director of Operations
Goodwill —Chattanooga, TN
- $70,000 a year
- Weekends as needed
- Clean driving record
- Customer service
- Driver's License
- Health savings account
- Health insurance
Quick Apply
6d
Physical Therapist Clinic Director - $20,000 Sign-On Bonus
Benchmark Physical Therapy —Trenton, GA
- $85,000 - $105,000 a year
- Part-time
- Management
- Physical & Rehabilitation Medicine
- Outpatient experience
- Paid holidays
- Health insurance
Quick Apply
Director, Value Stream Data & Analytics - Products
Unum Group —Chattanooga, TN
- $109,100 - $224,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Mentoring
- Loan repayment program
- Disability insurance
4h
RN Assistant Director of Nursing
Caris HealthCare —Chattanooga, TN
- $76,000 - $84,000 a year
- Nursing
- RN License
- Computer literacy
- Paid training
- Mileage reimbursement
Quick Apply
Life Enrichment Director
Morning Pointe Senior Living —Rossville, GA
- Full-time
- Mid-level
- Office
- Residential
Quick Apply
Director of Social Services
Confidential —Walker County, GA
- $70,000 - $75,000 a year
- Full-time
- Skilled nursing facility
- Management
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
14d
Licensed Director of Clinical Services for Partial Hospitalization/Intensive Outpatient Program
Compass Health Systems —Chattanooga, TN
- $65,000 - $85,000 a year
- Full-time
- Addiction Medicine
- Licensed Clinical Social Worker
- Outpatient experience
Quick Apply
Wellness Director
StoryPoint —Chattanooga, TN
- Weekends as needed
- Mid-level
- Travel
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Physical Therapist Clinic Director - $20,000 Sign-On Bonus
Benchmark Physical Therapy —Jasper, TN
- $85,000 - $105,000 a year
- Part-time
- Physical & Rehabilitation Medicine
- Outpatient experience
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Director of Nursing
PruittHealth —Fort Oglethorpe, GA
- Full-time
- Background check
- Skilled nursing facility
- RN License
- Profit sharing
- Health savings account
Sales Director
Hickory Valley Retirement —Chattanooga, TN
- $55,000 - $70,000 a year
- Full-time
- Children
- Reliable transportation
- Senior level
- Health savings account
- Health insurance
Quick Apply
Director, Compensation Programs
Unum Group —Chattanooga, TN
- $89,900 - $169,900 a year
- Full-time
- 7 years
- Analysis skills
- Math
- Loan repayment program
- Disability insurance
Director, Nuclear Customer Program Manager
System One —Chattanooga, TN
- Engineering
- 11+ years
- Contracts
Quick Apply
Health Plan Medical Director
TotalMed, Inc. —Georgia
- $125 an hour
- Part-time
- Remote
- Senior level
Quick Apply
2d
Thrive Market Director
Thrive Outdoor Inc —Chattanooga, TN
- $85,000 - $110,000 a year
- Full-time
- 5 years
- Pass drug screening
- Driver's License
Executive Director
Morning Pointe Senior Living —Rossville, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply

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Director - Strategic CX Designer

Unum Group -
Chattanooga, TN

Apply Now

Job Details

Full-time
$109,100 - $224,000 a year
14 days ago

Benefits

Loan repayment program
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
401(k) 5% Match
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Quantitative applied research
Requirements design
Qualitative data analysis
Quality performance measurement
Bachelor's degree
Requirements analysis
Prototype creation
User personas
User research for product design
Business requirements

Full Job Description

Job Posting End Date: August 30

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments

All the benefits listed above are subject to the terms of their individual Plans .

And that’s just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:

The Director, Strategic Customer Experience (CX) Designer is responsible for understanding the key pain points and problem statements for the stakeholder personas. They help the Value Stream Owner to create the satisfying and compelling North Star experience based on customer insight, industry best practices and the enterprise Customer Experience (CX) frameworks and guardrails defined.

This role will partner with other members of the Core Team including the Value Stream Owner and the Voice of Customer (VoC) Strategist to help with design and prioritization decisions with the goal of developing the value stream’s MVPs and quick wins.

This is a campus-based role. Current remote and field-based Unum employees may apply and will be considered in accordance with company policy

Principal Duties and Responsibilities

Define the North Star experience for priority personas and with end-to-end experiences (vs point fixes)
Breakdown the North Star experience into the key feature set
Lead detailed design discoveries: customer research, experience mapping, friction analysis, and concept development
Acts as a strategic partner with the VoC Strategist in the design and interpretation of qualitative and quantitative customer research including interviews and surveys
Identifies and articulates latent needs of customers to business stakeholders
Identifies and re-shapes moments of truth for customers to improve business outcomes
Partners with VoC Strategist and UI UX designers to help test prototypes with customers
Helps link the customer facing solutions / features to measurable CX leading and lagging indicators
Perform other related duties as assigned.

Job Specifications

BA/BS required, MBA preferred.
10+ years of experience delivering value to customers through design thinking, problem solving, analytics, and/or digital assets, or equivalent relevant experience.

Experienced in leveraging customer research toolkit (qualitative + quantitative), including interviews, concept testing, and synthesis into actionable requirements
End-to-end customer experience and service design capability; able to define “moments that matter” and redesign flows across channels
Skilled in rapid prototyping and collaboration tools; comfortable working inside sprint cycles with enablement and delivery teams
Experienced in persona design and definition; skilled in storytelling and executive communication around customer pain points.
Deep understanding of common CX metrics and measurement systems (NPS, CES, etc.); as well as the customer journey and behaviors & expectations to invest in technology.
Proven experience influencing business outcomes through experience strategy, design direction, and insight‑led recommendations.
Excellent problem solving, communication and design thinking ability with strong understanding of operating in an Agile value stream based delivery environment.
Experience delivering data and/or digital based solutions that have a direct impact on customer experience.
Fundamental understanding of various research techniques and data analytics; including strong skills in conducting and analyzing quantitative research
Proven experience with Journey mapping, service design, prototyping, concept testing tools
Turn data into action -Proactively identify and advocate for areas of opportunity through synthesis of detailed analysis and research into strategic insights and practical recommendations.
Ability to influence mid-level to senior management through personal interactions as well as the creation and delivery of presentations.
Comfortable asking tough questions – challenging mid-level to senior management throughout the transformation process
Proven results focusing on quality delivery and delighting customers; holds self to high standards of delivery
Collaborative team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.
Superior consulting and advisory skills; Clarity, coherence, desirability, and measurability of experiences delivered. This role does not own delivery or operational outcomes but shapes the experience direction that guides value stream execution.

#LI-AD1

#LI-HYBRID

~IN1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$109,100.00-$224,000.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum

Apply Now

Refine Your Search

director jobs in trenton, ga

Director - Strategic CX Designer

Director of Field Operation

Managing Director, Head of Philippines

Director of Clinical Operations

Director of Operations

Physical Therapist Clinic Director - $20,000 Sign-On Bonus

Director, Value Stream Data & Analytics - Products

RN Assistant Director of Nursing

Life Enrichment Director

Director of Social Services

Licensed Director of Clinical Services for Partial Hospitalization/Intensive Outpatient Program

Wellness Director

Physical Therapist Clinic Director - $20,000 Sign-On Bonus

Director of Nursing

Sales Director

Director, Compensation Programs

Director, Nuclear Customer Program Manager

Health Plan Medical Director

Thrive Market Director

Executive Director

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