Top 52 Guest service agent Jobs in Trinity Fl

Front Desk Agent
Innisbrook Resort —Palm Harbor, FL
- $15 an hour
- Overnight shift
- Computer literacy
- Basic math
- High school diploma or GED
Quick Apply
Sales & Customer Service Associate Full Time/Part Time
Massage Envy —Trinity, FL
- $14 - $17 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Guest Service Agent
Hilton —Tampa, FL
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Sales & Customer Service Associate
Massage Envy —Palm Harbor, FL
- $15 - $19 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Guest Service Agent- Part Time
Country Inn and Suites —Tampa, FL
- $14 - $16 an hour
- Part-time
- Customer service
- Hotel
- US work authorization
- Employee discount
Quick Apply
Front Desk Agent
Sandpearl Resort —Clearwater, FL
- $16 an hour
- Full-time
- High school diploma or GED
- Criminal background check
- Organizational skills
- Free parking
- Disability insurance
Quick Apply
PT Front Desk Agent
Aloft Tampa Downtown —Tampa, FL
- Part-time
- Military
- Math
- In-person
- Free parking
- Paid holidays
Quick Apply
Guest Service Agent
Hilton St. Petersburg Carillon Park —Saint Petersburg, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Part Time Front Desk Attendant - Mon/Fri/Sun Mid Day Shift 10-6
Lake Como Co-op, Inc —Lutz, FL
- $15 - $17 an hour
- Part-time
- Computer literacy
- Computer skills
- In-person
Quick Apply
Front Desk Agent
NFC Amenity Management —Tampa, FL
- $17 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
Guest Service Agent - Embassy Suites Tampa Downtown Convention Center
Hilton —Tampa, FL
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Guest Services Agent - Front Desk Operations
Courtyard by Marriott —Clearwater, FL
- $17 an hour
- Weekends as needed
- Sales
- Ability to walk for extended periods
- Hotel
Quick Apply
Hotel Front Desk Agent
Crestview Management, LLC —Clearwater Beach, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
AC Hotel by Marriott —Clearwater, FL
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
HOTEL FRONT DESK AGENT- HILTON WESTSHORE TAMPA AIRPORT
Hilton Tampa Airport Westshore Hotel —Tampa, FL
- Full-time
- Hospitality
- Customer service
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
1d
Front Desk Agent
Barrymore Hotel, Tampa Riverwalk —Tampa, FL
- $16.50 - $17.00 an hour
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Part Time Front Desk Agent
LaQuinta Inn and Suites —Clearwater, FL
- $14 - $15 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- Employee discount
Quick Apply
10d
Assistant Manager
Embrace Living Communities —Port Richey, FL
- $20.50 - $22.75 an hour
- Full-time
- Inventory management
- Word processing
- Computer literacy
Guest Services Agent
Hyatt Tampa —Tampa, FL
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Food provided
Quick Apply
9d
Front Desk Agent
Home 2 Suites Tampa —Tampa, FL
- $16 an hour
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply

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Front Desk Agent

Innisbrook Resort -
Palm Harbor, FL

Quick Apply

Job Details

Full-time
$15 an hour

Qualifications

Computer operation
Computer literacy
Copy machines
Basic math
High school diploma or GED
Fax machines
Dollies
Computer skills
10 key typing
Faxing

Full Job Description

POSITION OBJECTIVE

Responsible for answering, directing, dispatching, logging all requests (internal/external) that come into the switchboard as well as attending to guest needs, including but not limited to, guest registration, check-out and cashiering. Answer internal and external telephone calls in a friendly and courteous manner. Direct all calls in a timely and accurate manner, assisting with basic questions whenever possible to provide great customer service. Actively coordinate communications within the resort, including guest tram service, emergency procedures, alarms, and life safety.

ESSENTIAL JOB FUNCTIONS

Promptly answer the telephone calls, greet callers with a positive and clear voice. Listen attentively to the caller to ascertain the purpose of the call to ensure connection to another department is accurate.
Accurately transcribe messages as requested. Input and retrieve those messages when asked, reading and verbally reciting message for the guest.
Answer basic questions regarding the resort, amenities and operations to prevent unnecessary transfers.
Be responsive to guest’s requests.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Guest Loyalty Program and provide recognition and benefits to all present members.
Accept payment for guests’ / member’s accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests / members & owners.
Answer phone in a timely manner. Respond & process requests for late check outs, room changes, lock-outs, billing inquiries, internet issues, and extension of stay. Keep activity log updated to allow for proper follow-up. Ensure guest satisfaction, utilizing the empowerment certificates when appropriate.
Post miscellaneous charges as requested.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

Assist in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
Book reservations for those guests who approach the Front Desk.
Perform other duties as assigned
Following Security guidelines in checking ID’s when releasing keys or guest information.
Overnight Shifts include printing all registration cards for the next day and printing all of the folios for the departures for the next day to be given to the bellman to deliver. Also, might require the service professional to act as the manager on duty.

EDUCATION/EXPERIENCE

High school or equivalent education (GED) required.

REQUIREMENTS

Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
General knowledge of the city where hotel is located and its attractions.
Extensive knowledge of the hotel, its services and facilities.
May be required: to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
Must be able to sit or stand for up to 8 hours in length.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to exert well-paced ability in limited space.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
General knowledge of the city where hotel is located and its attractions.
Extensive knowledge of the hotel, its services and facilities.
May be required to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Ability to spend extended lengths of time viewing a computer screen.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Must be able to lift up to 25 lbs. occasionally.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

WORK ENVIRONMENT

Must be able to work effectively in a stressful environment, communicate with others, and effectively deal with customers.
Must be able to change activity frequently and cope with interruptions.

Quick Apply

Refine Your Search

guest service agent jobs in trinity fl

Front Desk Agent

Sales & Customer Service Associate Full Time/Part Time

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Front Desk Agent

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Guest Service Agent

Part Time Front Desk Attendant - Mon/Fri/Sun Mid Day Shift 10-6

Front Desk Agent

Guest Service Agent - Embassy Suites Tampa Downtown Convention Center

Guest Services Agent - Front Desk Operations

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Front Desk Agent

HOTEL FRONT DESK AGENT- HILTON WESTSHORE TAMPA AIRPORT

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Front Desk Agent

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