Top 10 Helpdesk support Jobs in Troy, Al

Helpdesk Operator
Troy University —Troy, AL
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
Helpdesk Technician
Troy University —Troy, AL
- Part-time
- High school diploma or GED
- 1 year
- Entry level
IT Specialist II
Troy University —Troy, AL
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Helpdesk Operator III
Troy University —Troy, AL
- Full-time
- Mid-level
- Bachelor's degree
- 2 years

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Helpdesk Operator
Troy University —Troy, AL
The Helpdesk Operator position in Information Technology is responsible for answering IT Helpdesk phone calls; providing basic troubleshooting for computer…
Helpdesk Technician
Troy University —Troy, AL
Some combination of training and experience in PC technical support, OR one year of experience as a PC technician. High school diploma or equivalent.

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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
4d
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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helpdesk support jobs near troy, al

Helpdesk Operator

Troy University -
Troy, AL

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Job Details

Part-time

Qualifications

Computer operation
Computer literacy
High school diploma or GED
Computer skills

Full Job Description

The Helpdesk Operator position in Information Technology is responsible for answering IT Helpdesk phone calls; providing basic troubleshooting for computer problems covered in training; directing callers to online knowledge base, and other resources, for additional support when applicable; assisting callers in creating helpdesk accounts, submitting tickets and utilizing support history tools; submitting, reviewing, updating, and closing tickets for callers as needed; directing callers to appropriate further assistance if issue is not supported by IT Helpdesk; rotating and logging backup tapes, as covered in training; and other additional duties as assigned.

Minimum Qualifications

1. High school diploma or equivalent
2. Basic computer knowledge
3. Customer service skills

Preferred Qualifications

1. Experience working as a helpdesk operator

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helpdesk support jobs in troy, al

Helpdesk Operator

Helpdesk Technician

IT Specialist II

Helpdesk Operator III

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