Top 89 Front desk agent Jobs in Troy, Il

Medical Receptionist - Front Desk Team Member (Ferguson, MO)
ChenMed —St. Louis, MO
- $14.30 - $20.42 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- BLS Certification
- Opportunities for advancement
10h
Planet Fitness Front Desk Representative
Planet Fitness —Edwardsville, IL
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Guest Service Representative - Part Time
Nothing Bundt Cakes #243 —Edwardsville, IL
- $15 an hour
- Part-time
- Bakery
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Front Desk Agent
Holiday Day Inn Express & Suites Edwardsville —Edwardsville, IL
- $16 - $17 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- Health insurance
- Paid time off
Quick Apply
6d
Front Desk Clerk
Days Inn —Collinsville, IL
- From $15 an hour
- Part-time
- Hotel
- US work authorization
- Computer skills
- Paid time off
- On-the-job training
Quick Apply
6d
Dental Front Desk Receptionist
Endodontics of Springfield, LLC —Glen Carbon, IL
- $23 - $27 an hour
- Full-time
- Dental office
- Mid-level
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Hampton Inn & Suites Glen Carbon —Glen Carbon, IL
- From $15 an hour
- Part-time
- Computer literacy
- Office
- Organizational skills
- Paid time off
- Employee discount
Quick Apply
13d
Concierge
EXO: Nail Bar, Med Spa, Lounge —Edwardsville, IL
- $16 - $20 an hour
- Full-time
- Communication skills
- Entry level
Quick Apply
Hotel Front Desk Agent
Radisson Fairview Heights —Fairview Heights, IL
- $17 - $20 an hour
- Full-time
- Windows
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Receptionist
Best Western St Louis —Fairview Heights, IL
- $15 - $16 an hour
- Temporary
- Hotel
- In-person
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
Front Desk Clerk/Night Auditor
Days Inn —Collinsville, IL
- $15 an hour
- Part-time
- Hotel
- US work authorization
- In-person
- Paid time off
- On-the-job training
Quick Apply
6d
Guest Services Representative
SSM Health —St. Louis, MO
- Full-time
- Microsoft Outlook
- Hospital
- HIPAA
- Paid parental leave
- Health insurance
Front Desk Receptionist
Advanced Vision Care —O'Fallon, IL
- $16 - $18 an hour
- Full-time
- Private practice
- Computer literacy
- Travel
- Continuing education credits
- Health savings account
Quick Apply
4d
Guest Service Agent
Drury Hotels Company LLC —O'Fallon, IL
- $16.36 - $24.03 an hour
- Urgently hiring
- Cooking
- English
- Hotel
- Disability insurance
- Health insurance
Front Desk Agent
Schulte Boutique + Lifestyle —St. Louis, MO
- $16 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
13d
Front Desk Agent
Northfield Business Solutions —St. Louis, MO
- $20 - $28 an hour
- Weekends as needed
- Computer literacy
- Hotel
- In-person
- Paid training
- Health insurance
Quick Apply
2d
Guest Service Representative
Extended Stay America —O'Fallon, IL
- $15.38 - $15.78 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply
Membership Service Associate (Front Desk Staff) - Downtown at the MX YMCA
Gateway Region YMCA —St. Louis, MO
- $15 - $17 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Conflict management
- 403(b)
Front Desk Associate- One Cardinal Way
One Cardinal Way —St. Louis, MO
- Part-time
- Microsoft Outlook
- Computer literacy
- Writing skills
Quick Apply
Guest Service Representative
J&P Hospitality Management, LLC —O'Fallon, IL
- $15 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply

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Medical Receptionist - Front Desk Team Member (Ferguson, MO)

ChenMed -
St. Louis, MO

Apply Now

Job Details

Full-time | Contract
$14.30 - $20.42 an hour
10 hours ago

Benefits

Opportunities for advancement

Qualifications

Clinic experience
High school diploma or GED

Full Job Description

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Care Facilitator is one of a patient’s first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events.
Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
Participates in daily and weekly huddles to provide details on patients.
Regulates and monitors aspects of transportation, including: Driver’s lists/patients, medication deliveries, grocery deliveries, driver’s behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.

Other responsibilities may include:

Maintains the confidentiality of patients’ personal information and medical records.
Reviews patients’ personal and appointment information for completeness and accuracy.
Transmits correspondence by mail, email or fax.
Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

Exceptional customer service skills and passion for serving others
Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Skilled in operating phones, personal computers, software and other basic IT systems
Ability to communicate with employees, patients and other individuals in a professional and courteous manner
Detail-oriented to ensure accuracy of reports and data
Outstanding verbal and written communication skills
Demonstrated strong listening skills
Positive and professional attitude
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Proficient in Microsoft Office Suite products including Excel, Word and Outlook
Ability and willingness to travel locally and regionally up to 10% of the time
Spoken and written fluency in English

EDUCATION AND EXPERIENCE CRITERIA:

High school diploma or equivalent education required
Graduation from a nationally accredited Medical Assistant program preferred
A minimum of 1 year of work experience in a medical clinic or similar environment required
BLS for Healthcare Providers preferred

PAY RANGE:

$14.3 - $20.42 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite

Apply Now

Refine Your Search

front desk agent jobs in troy, il

Medical Receptionist - Front Desk Team Member (Ferguson, MO)

Planet Fitness Front Desk Representative

Guest Service Representative - Part Time

Front Desk Agent

Front Desk Clerk

Dental Front Desk Receptionist

Front Desk Agent

Concierge

Hotel Front Desk Agent

Front Desk Receptionist

Front Desk Clerk/Night Auditor

Guest Services Representative

Front Desk Receptionist

Guest Service Agent

Front Desk Agent

Front Desk Agent

Guest Service Representative

Membership Service Associate (Front Desk Staff) - Downtown at the MX YMCA

Front Desk Associate- One Cardinal Way

Guest Service Representative

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