Top 4 Junior technical support Jobs in Troy, Mi

Junior IT Support Specialist
AD Mortgage —Troy, MI
- Full-time
- Microsoft Outlook
- Office
- Windows
- Paid training
- Health insurance
Quick Apply
Level 1 / Junior Help Desk Technician
Michael Andrews & Associates LLC —Southfield, MI
- $20 - $23 an hour
- Full-time
- Microsoft Outlook
- Office
- Windows
Quick Apply
Jr. Service Desk Technician
Detroit IT —Birmingham, MI
- Full-time
- Windows
- Communication skills
- Entry level
Quick Apply
Junior Technical Support Engineer
Tung Thih Electronic USA Co Inc —Northville, MI
- $60,000 - $80,000 a year
- Email
- Computer science
- Computer Science
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
13d

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Jr. Service Desk Technician
Detroit IT —Birmingham, MI
This position will be to support Service Desk Technicians as the first point of contact for troubleshooting end-users’ technical problems.
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ITC Holdings Corp. —Novi, MI
Problem resolution may involve diagnostic tools, ticketing systems, knowledge base resources, and hands-on support for end-user devices and workplace…
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Junior IT Support Specialist

AD Mortgage
Troy, MI

Quick Apply

Job Details

Full-time

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Cloud identity and access management (IAM)
Windows
High school diploma or GED
Cloud service support
Productivity software support
Desktop (troubleshooting support)
Azure AD
Desktop administration

Full Job Description

About this opportunity

We are seeking a detail-oriented Junior IT Support Specialist to join our growing IT team. The candidate will provide reliable day-to-day technical support to our staff while developing the skills and knowledge needed to grow into more advanced IT and infrastructure roles.

Key Responsibilities

Provide first-line support for hardware, software, and connectivity issues.
Manage user accounts in Active Directory and Entra ID, including onboarding, offboarding, and password resets.
Support Microsoft 365 apps such as Outlook, Teams, SharePoint, and OneDrive.
Prepare and deploy workstations, maintain asset records, and assist with basic security tasks like MFA and compliance checks.
Escalate complex issues with clear documentation and help improve internal support resources and processes.

Location and Schedule

This is a full-time, office-based position in a modern, cozy environment in our office in Troy, Michigan.
Our standard working hours are Monday to Friday, 9:00 AM to 6:00 PM, promoting a healthy work-life balance.

Skills & Qualifications

Required Qualifications:

Knowledge of Windows OS, Microsoft 365, Active Directory, and Entra ID.
Strong troubleshooting and problem-solving skills across hardware, software, and connectivity issues.
Clear communication skills and ability to support non-technical users professionally.
High school diploma required; additional IT training, coursework, or a related degree preferred.

Preferred Qualifications:

Basic understanding of networking concepts such as DNS, VPN, and Wi-Fi troubleshooting.
Experience with device imaging, deployment, or hardware setup.
Basic knowledge of information security principles and willingness to assist with routine security-related tasks.
CompTIA A+ or similar entry-level IT certification preferred.

What We Offer | Career and Culture

Company Culture: Inclusive, supportive company culture where you are not a number, but a voice that's heard and brings value.
Growth Path: Defined paid training and clear pathways for career development.
Benefits: Comprehensive benefits package including PTO, sick days, paid volunteer hours, medical, dental, vision insurance, and 401(k).
Take the first step towards a rewarding career in the mortgage industry with AD Mortgage.
Our Recruitment team will reach out to you shortly!

Connect with us: Explore our social media to get a sense of our corporate culture.

YouTube

Instagram

TikTok

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Quick Apply

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junior technical support jobs in troy, mi

Junior IT Support Specialist

Level 1 / Junior Help Desk Technician

Jr. Service Desk Technician

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