Top 1575 Senior client services Jobs in Troy, Mi

Manager, Assessment & Referral Services (Intake Manager)
Havenwyck Hospital (UHS) —Auburn Hills, MI
- Full-time
- LMFT
- Master of Social Work
- Nursing
- Loan repayment program
- Health insurance
Quick Apply
Contact Center Team Lead (local only considered)
Renkim Corporation —Michigan
- From $21 an hour
- 8 hour shift
- Remote
- Bilingual
- Customer service
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Senior School Lead
CM Schumacher Consulting, LLC —Michigan
- $93,500 - $125,000 a year
- Full-time
- Background check
- School experience
- 3 years
- Paid time off
- Professional development assistance
Quick Apply
8d
Caregiver Navigator - Position Starts October 1, 2026
Detroit Area Agency on Aging —Detroit, MI
- Weekends as needed
- HIPAA
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Senior Property Manager
Evernest Holdings, LLC —Detroit, MI
- $75,000 - $85,000 a year
- Office
- Residential
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
7d
Senior Client Service + Operations Associate- Wealth Management Firm
Bridgewise Financial Partners LLC —Troy, MI
- $71,200 - $95,600 a year
- Full-time
- 5 years
- Office
- US work authorization
- Profit sharing
- Paid time off
Quick Apply
22h
Customer Experience (CX) Customer Care, Ford Energy
Ford Motor Company —Dearborn, MI
- $85,400 - $166,600 a year
- Online Application
- Hybrid work
- Marketing
- Customer service
- 5 years
- Paid parental leave
- Paid holidays
Senior Eligibility Coordinator
Solxsys Administrative Solutions —Troy, MI
- Full-time
- HIPAA
- Office
- Analysis skills
Quick Apply
Home Health Client Support Executive
Optimal Care - Evergreen —Macomb, MI
- $80,000 - $90,000 a year
- Monday to Friday
- Background check
- Data analysis skills
- Office
- Mileage reimbursement
- Health savings account
Quick Apply
4d
Client Success and Intake Manager
CareOne Senior Care —Farmington Hills, MI
- Full-time
- Mid-level
- Office
- Home Health
Quick Apply
Client Onboarding Manager
SpotOn —Royal Oak, MI
- $77,900 - $100,000 a year
- Full-time
- Hybrid work
- Spanish
- English
- 3 years
- Commuter assistance
- Paid parental leave
Quick Apply
Senior Client Manager
Gallagher Benefit Services —Bloomfield Hills, MI
- Full-time
- High school diploma or GED
- Supervising experience
- Bachelor's degree
HR Employee Experience Coordinator
Atwell, LLC —Southfield, MI
- Full-time
- Hybrid work
- Microsoft Outlook
- Bachelor of Science
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
11d
Transitional Property Manager
Kirco Management Services LTD —Troy, MI
- $96,000 - $110,000 a year
- Writing skills
- No experience needed
- Mid-level
Quick Apply
6d
Director of Operations and Client Service- Financial Planning
Bridgewise Financial Partners LLC —Troy, MI
- $74,800 - $98,600 a year
- Full-time
- Office
- 8 years
- US work authorization
- Profit sharing
- Paid time off
Quick Apply
22h
Customer Experience Manager
Ford Motor Company —Detroit, MI
- $115,500 - $218,100 a year
- Online Application
- Hybrid work
- 3 years
- Bachelor's degree
- US work authorization
- Paid parental leave
- Paid holidays
13d
General Manager – Healthcare Customer Service Operations
Cognizant —Troy, MI
- $180,000 - $200,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- HIPAA
- 11+ years
- Paid parental leave
- Employee stock purchase plan
Senior Billing Supervisor
Contact Government Services, LLC —Detroit, MI
- $91,800 - $132,600 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Partner Personal Assistant
Disability Law Group —Troy, MI
- $25 an hour
- Weekends as needed
- Hybrid work
- Background check
- Software troubleshooting
- Mid-level
- Opportunities for advancement
Quick Apply
Senior Client Service Operations Manager - Eastern (Southfield, MI)
Proof —Southfield, MI
- $120,000 - $140,000 a year
- Full-time
- Office
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply

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Manager, Assessment & Referral Services (Intake Manager)

Havenwyck Hospital (UHS) -
Auburn Hills, MI

Quick Apply

Job Details

Full-time

Benefits

Loan repayment program
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Opportunities for advancement
Life insurance
Referral program

Qualifications

Social Work License
Master's degree
Bachelor's degree
Patient care
Hospital experience

Full Job Description

HAVENWYCK HOSPITAL (a UHS facility)

Havenwyck Hospital is a Joint Commission-accredited and licensed psychiatric hospital, overlooking Lake Galloway in Auburn Hills, Michigan. We specialize in providing comprehensive, compassionate behavioral health services to children, adolescents and adults. It is the ultimate goal of our dedicated staff to build strength, confidence and knowledge within each patient, in hopes that they may continue learning and understanding their needs and practicing self-care for the rest of their lives.

Havenwyck Hospital is seeking a dynamic and talented leader to join our team of compassionate, dedicated professionals.

POSITION SUMMARY:

The incumbent is responsible for supervising the Assessment & Referral and Admitting department staff in coordination with the Director and in the absence of the Director. This position contributes in management activities and meetings to assist with the implementation and upholding of the organization’s policies and procedures. He/she is also responsible for completing initial pre-authorizations reviews with insurances or the appropriate Community Mental Health as needed. The position will provide assistance with scheduling staff and all duties in Assessment & Referral and Admitting Departments.

Duties will include but are not limited to:

Supervises the Assessment & Referral and Admitting department employees in their daily activities in the director’s absence.
Provides feedback to the director for the Assessment & Referral and Admitting staff performance evaluations completed annually.
Educates and supervises staff in compliance with staff development in-service programs.
Receives clinical and administrative supervision from the Director of Assessment & Referral Services.
Obtains pre-certification as needed for patients being admitted into the hospital for care.
Works in partnership with UM team on issues with new admissions, missing authorizations and/or delays in securing authorizations, as needed.
Has a working knowledge of insurance verification and benefits.
Provides consultation to intake and admitting staff regarding referral information and screenings.
Performs audits on the intake call log, including correcting discrepancies, and educating staff on inconsistencies.
Provides information to patients and referral sources regarding treatment programs, insurance information and admission procedures.
Communicates with physicians, program directors, charge nurses, etc. regarding anticipated admissions.
Provides follow up to referral sources and patients awaiting admission.
Performs phone screening evaluations to determine appropriateness of admission to the hospital, in consultation with the staff psychiatrist or Medical Director.
Provides referral assistant for patients assessed as being inappropriate for admission.
Maintains accurate census board and reports for senior management.
Participates in marketing projects as necessary.
Coordinates admitting services to attain payor-mix and census objectives.
Collects records and analyzes admitting statistics and reports these to required offices.
Facilitates increased community relations with referral sources, patients adn families.
May be required to work on call.

Benefits Highlights:

Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
SoFi Student Loan Refinancing Program
Career development opportunities within UHS and its 300+ Subsidiaries!
Tuition Assistance
Student Loan Repayment - for some degrees and stipulations apply

If you would like to learn more about the position before applying, please contact Human Resources at 248-373-9200.

What do our current employees value at Havenwyck Hospital & UHS?

An environment that puts patient care first. One of the most rewarding aspects of this job is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. Supportive and responsive leadership. You are never alone, as you are part of a large network of peer co-workers that routinely exchange ideas and review current topics within the industry. Having the opportunity to grow, learn, and advance in your career. There are very robust continuing education options and opportunities for skills diversification and career advancement with UHS.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Job Requirements:

Bachelor’s degree in Nursing or Master’s degree in Social Work is required.
Minimum of three years of clinical experience required.
Management experience preferred.
Work experience in a hospital setting preferred
Current License in the State of Michigan as a Fully Licensed Social Worker (LMSW), Licensed Marriage & Family Therapist (LMFT), Licensed Professional Counselor (LPC) required.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all its subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. Additionally, recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting our Compliance Hotline at: https://uhs.alertline.com or 1-800-852- 3449.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance

Experience:

Clinical : 3 years (Required)

License/Certification:

Michigan License: MSW OR LMFT OR LPC (Required)

Work Location: In person

Quick Apply

Refine Your Search

senior client services jobs in troy, mi

Manager, Assessment & Referral Services (Intake Manager)

Contact Center Team Lead (local only considered)

Senior School Lead

Caregiver Navigator - Position Starts October 1, 2026

Senior Property Manager

Senior Client Service + Operations Associate- Wealth Management Firm

Customer Experience (CX) Customer Care, Ford Energy

Senior Eligibility Coordinator

Home Health Client Support Executive

Client Success and Intake Manager

Client Onboarding Manager

Senior Client Manager

HR Employee Experience Coordinator

Transitional Property Manager

Director of Operations and Client Service- Financial Planning

Customer Experience Manager

General Manager – Healthcare Customer Service Operations

Senior Billing Supervisor

Partner Personal Assistant

Senior Client Service Operations Manager - Eastern (Southfield, MI)

I want to receive the latest job alert for senior client services in troy, mi

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