Top 63 claims representative Jobs in troy ny

Customer Care Representative I (Latham, NY)
Elevance Health —Latham, NY
- $16.89 - $25.33 an hour
- Overtime
- Computer literacy
- Data analysis skills
- Research
- Employee stock purchase plan
- Paid holidays
9d
Customer Service Representative- Bathroom Partitions (1 year position)
Bobrick Washroom Equipment, Inc —Clifton Park, NY
- $22 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health savings account
- AD&D insurance
Quick Apply
Customer Service Representative- Bathroom Accessories (1 year position)
Bobrick Washroom Equipment, Inc —Clifton Park, NY
- $22 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health savings account
- AD&D insurance
Quick Apply
Platform ASC Revenue Cycle Manager
Evolve Orthopedic Partners —Latham, NY
- $110,000 - $125,000 a year
- Full-time
- Surgery
- Customer service
- 5 years
Quick Apply
2d
Director of Revenue Cycle Management
Evolve Orthopedic Partners —Latham, NY
- $150,000 - $165,000 a year
- Full-time
- Surgery
- HIPAA
- Office
Quick Apply
2d
Independent Property Inspector
Venture Underwriting LLC —Saratoga Springs, NY
- $20 - $28 an hour
- 8 hour shift
- Clean driving record
- English
- Office
- Flexible schedule
Quick Apply
Accounts Receivable Representative - Eddy VNRA
St. Peter's Health Partners —Troy, NY
- $18.50 - $24.66 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
Quick Apply
10d
Claims Analyst - REMOTE
Ryder System —Albany, NY
- $90,000 - $100,000 a year
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Experience equivalent to degree accepted
- Disability insurance
- Health insurance
Remote Customer Service/Sales Representative
Agent Alliance —Troy, NY
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
The Nassau Companies of New York. —East Greenbush, NY
- $23 - $25 an hour
- Online Application
- Research
- Mid-level
- Office
Quick Apply
Clm Resltion Rep III, Hosp/Prv
University of Rochester —Albany, NY
- $19.62 - $26.49 an hour
- Full-time
- Remote
- Research
- Typing
- Senior level
Stakeholder Services Representative
New York ISO —Rensselaer, NY
- $68,900 - $115,200 a year
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Excel
- Ability to walk for extended periods
- Work from home
Clm Resltion Rep II, Hosp/Prv
University of Rochester —Albany, NY
- $18.71 - $25.27 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
Accounts Receivable Representative - Eddy VNRA
Trinity Health —Troy, NY
- $18.50 - $24.66 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
Client Account Manager
Pioneer Bank, National Association —Albany, NY
- $62,354 - $85,000 a year
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Insurance Account Representative - State Farm Agent Team Member
Dave Hesler - State Farm Agent —Niskayuna, NY
- $18 - $25 an hour
- Part-time
- Marketing
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Stephanie Mahoney - State Farm Agent —Schenectady, NY
- $16 - $18 an hour
- Part-time
- Office
- Communication skills
- Entry level
- Paid time off
Quick Apply
Risk and Compliance Officer (Req 101045)
Whitney M Young Jr Health Center —Albany, NY
- $120,000 - $130,000 a year
- Customer service
- Master's degree
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick Apply
Customer Service Representative
Warner & Foley Inc —Troy, NY
- $17 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Paid training
- 401(k)
Quick Apply
8d
RCM Specialist
Workit Health —Albany, NY
- $22.50 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Writing skills
- HIPAA
- Paid parental leave
- Health savings account
Quick Apply

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Customer Care Representative I (Latham, NY)

Elevance Health -
Latham, NY

Apply Now

Job Details

Full-time
$16.89 - $25.33 an hour
9 days ago

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Research

Full Job Description

Customer Care Representative I

Latham, NY, 12110

Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

This position requires on-site attendance for the first 2 days of training, with the remainder of the program conducted virtually. Full attendance (100%) is required during the entire 12 -week training period.

Start date: 6/29/2026

Hours: 8:30 AM - 5 PM EST during training and 9 AM - 5:30 PM EST after training.

The Customer Care Representative I is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. The positions requires that you must pass the appropriate pre-employment test battery.

How you will make an impact:

Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
Analyzes problems and provides information/solutions.
Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
Thoroughly documents inquiry outcomes for accurate tracking and analysis.
Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Researches and analyzes data to address operational challenges and customer service issues.
Provides external and internal customers with requested information.
Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature.
Uses computerized systems for tracking, information gathering and troubleshooting.
Outbound calls are conducted in the ZipDrug business area.
Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers.
Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment.
Strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver.
Demonstrates empathy and persistence to resolve caller issues completely.
Comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts.
Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary.
Performs other duties as assigned.

Minimum Requirements:

Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

Computer skills experience preferred.
Call center experience preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $16.89 to $25.33/hr

Location(s): New York

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act

Apply Now

Refine Your Search

claims representative jobs in troy ny

Customer Care Representative I (Latham, NY)

Customer Service Representative- Bathroom Partitions (1 year position)

Customer Service Representative- Bathroom Accessories (1 year position)

Platform ASC Revenue Cycle Manager

Director of Revenue Cycle Management

Independent Property Inspector

Accounts Receivable Representative - Eddy VNRA

Claims Analyst - REMOTE

Remote Customer Service/Sales Representative

Customer Service Representative

Clm Resltion Rep III, Hosp/Prv

Stakeholder Services Representative

Clm Resltion Rep II, Hosp/Prv

Accounts Receivable Representative - Eddy VNRA

Client Account Manager

Insurance Account Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Risk and Compliance Officer (Req 101045)

Customer Service Representative

RCM Specialist

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