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quality assurance specialist jobs in troy ny

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  • Call Center Quality Assurance Specialist 1 (NYHELPS)

    State of New York - Temporary and Disability Assistance, Office of —Albany, NY

    Monitors Fair Hearing Specialists as they answer calls to assess the quality of their interactions with customers. Creates and maintains Knowledge Base content.

    $66,951 - $85,138 a year

    6d

  • Saratoga Hospital —Saratoga Springs, NY

    Use proper identification and greeting when answering phone calls. Triage calls and messages, and route to appropriate person/department as necessary.

    $19.00 - $27.84 an hour

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  • Engineered Profiles LLC —Columbus, OH

    Assist in training floor associates on procedures & quality gauges / tools. 401k Retirement Plan- Company matching. Assist in tracking trends or quality issues.

    $16.97 - $22.05 an hour

    Quick Apply

  • Gifthealth Inc —Columbus, OH

    CPhT or state Pharmacy Technician license; RAC, ASQ CQA, or similar quality certification. Monitor and score calls using automated speech analytics and manual…

    $65,000 - $79,000 a year

    Quick Apply

    4d


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