Top 31 concierge Jobs in truckee, ca

Owner Experience Assistant - Both FT and PT Jobs Available
Tonopalo Private Residence Club —Tahoe Vista, CA
- $24 - $25 an hour
- Part-time
- In person
- Mid-level
- Ability to lift 50 pounds
- Computer skills
- Health insurance
- 401(k)
Quick Apply
14d
Executive Assistant to Luxury Real Estate Agent
Mizak Realty Affiliates LTD —Incline Village, NV
- From $55,000 a year
- Weekends as needed
- Mid-level
- Office
- Real Estate License
- Paid holidays
- Paid time off
Quick Apply
5d
Guest Experience Expert (Front Desk, Concierge & Guest Services)
Marriott International, Inc —Truckee, CA
- $23.62 an hour
- Weekends as needed
- High school diploma or GED
- Front desk
- Fair chance
Member Experience Concierge Club
Marriott International, Inc —Truckee, CA
- $23.62 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Fair chance
9d
Residences Service Concierge
Marriott International, Inc —Truckee, CA
- $22.50 an hour
- Full-time
- Residential
- High school diploma or GED
- Fair chance
9d
Flex Security Officer
GardaWorld Security Services U.S. —Reno, NV
- $20 - $23 an hour
- Weekends as needed
- Customer service
- Ability to walk for extended periods
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Guest and Owner Experience Manager
Everline Resort & Spa —Olympic Valley, CA
- $80,000 - $85,000 a year
- 8 hour shift
- 18 years or older
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
SEASONAL LODGE
SUNNYSIDE RESORTS —Tahoe City, CA
- $23 an hour
- Weekends as needed
- Serving
- Ability to climb stairs
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Lounge Level Concierge
Whitney Peak Hotel —Reno, NV
- From $16 an hour
- Part-time
- Customer service
- High school diploma or GED
- In-person
- Free parking
- Paid time off
Quick Apply
10d
VIP Concierge- Swing-Part Time- Eldorado
Caesars Entertainment —Reno, NV
- $16 an hour
- Overtime
- Background check
- Microsoft Outlook
- Writing skills
Spa Concierge
Peppermill Resort Hotel —Reno, NV
- Full-time
- 18 years or older
- Ability to lift 25 pounds
- Entry level
Spa Concierge
Peppermill & Western Village —Reno, NV
- 18 years or older
- Ability to lift 25 pounds
- Entry level
Quick Apply
Retail Part Time Store Associate
Office Depot —Reno, NV
- $15.50 - $16.60 an hour
- Part-time
- Computer literacy
- No experience needed
- High school diploma or GED
- Commuter assistance
- Health savings account
Front Desk Agent
Peppermill & Western Village —Reno, NV
- $18 an hour
- 18 years or older
- Hotel
- High school diploma or GED
Quick Apply
Concierge
The Seasons of Reno Assisted Living and Memory Care —Reno, NV
- $15 - $17 an hour
- Part-time
- 1 year
- Communication skills
- Entry level
- Continuing education credits
- Disability insurance
Quick Apply
4d
Guest Service Representative (Part-Time)
Atlantis Casino Resort Spa —Reno, NV
- Part-time
- Ability to climb stairs
- Computer skills
- Ability to lift 25 pounds
- Paid holidays
- Health insurance
Quick Apply
1d
Sales Associate
Talbots —Reno, NV
- Part-time
- Computer literacy
- Organizational skills
- Computer skills
- Store discount
- Referral program
Quick Apply
VIP Concierge Agent
Peppermill Resort Hotel —Reno, NV
- Full-time
- Serving
- Hotel
- High school diploma or GED
Front Desk Agent
Peppermill Resort Hotel —Reno, NV
- Full-time
- 18 years or older
- Hotel
- High school diploma or GED
Bell Person-Full Time- Circus Circus
Caesars Entertainment —Reno, NV
- Overtime
- Background check
- 5 years
- Writing skills

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Owner Experience Assistant - Both FT and PT Jobs Available

Tonopalo Private Residence Club
Tahoe Vista, CA

Quick Apply

Job Details

Part-time | Full-time
$24 - $25 an hour
14 days ago

Benefits

Health insurance
401(k)
Paid time off
Opportunities for advancement

Qualifications

Customer relationship building
Resort
Multitasking
Interpersonal skills
Attention to detail
Property management systems (PMS)
Computer skills
Manual handling
Community relationship building

Full Job Description

Please read: In order to be considered for this position, you must apply at the company website here: https://tonopalo.bamboohr.com/careers (please note, you may need to cut and paste this in your browser as Indeed does not allow us to use links). When you apply, please select the appropriate status (full-time or part-time) you are interested in.

OVERVIEW

The Owner Experience Assistant is primarily responsible for facilitating and maintaining a positive owner and guest experience, including handling inquiries, coordinating maintenance requests, providing information about property amenities, resolving any issues that may arise, and generally acting as a dedicated point of contact to ensure satisfaction with ownership at Tonopalo. The position reports directly to the Owner Experience Supervisor and to any instruction from the General Manager or Assistant General Manager. Changes in Tonopalo operations and procedures may result in additional responsibilities. All Owner Experience Assistants must be available seven days a week for all shifts, including holidays.

KEY RESPONSIBILITIES

Communication and Owner Relations:

Answer phone calls and emails from owners regarding questions about their property, amenities, reservations, and general inquiries.
Address owner concerns and complaints promptly and professionally, working to find solutions and ensure satisfaction.
Maintain open communication with owners regarding important updates about the community, maintenance schedules, and upcoming events.

Facility Services:

Complete pre-arrival inspections and final checklists for home readiness in accordance with Tonopalo standards of excellence.
Facilitate maintenance requests from owners and coordinate with the maintenance team to address issues timely.
Monitor property status updates and provide owners with information about any maintenance activities affecting their unit.
Open and close the lobby area, including coffee, pastries, and bar set up.
Monitor and maintain the fire pit and grill area.
Open and close the pool/spa area, set up furniture, and maintain cleanliness.
Monitor pool/spa levels and chemicals and recalibrate accordingly.
Shovel and operate a leaf blower to clear walkways and parking lot of snow and/or debris.
Set up and manage beach equipment, including but not limited to chairs, umbrellas, kayaks, and paddleboards.
Operate and maintain the buoy boat and provide owners with rides to their boats.

Concierge Services:

Administer owner reservations, including coordinating check-ins and check-outs, and ensure accurate booking details.
Welcome owners and provide valet service to their homes.
Provide information about Tonopalo amenities and facilities, including hours of operation and booking procedures.
Assist owners with local area recommendations, including dining options, activities, and attractions.
Arrange special requests for outside services for owners.

Owner Events and Community Building:

Coordinate and support owner events, as instructed by Supervisor. including meetings, social gatherings, and community updates.
Update owner contact information for effective communication when necessary.
Facilitate owner feedback mechanisms to gather input on operations and improvements.

Administrative Tasks:

Maintain accurate records of owner information, property details, and reservations data.
Collaborate with other departments within the community, such as maintenance and housekeeping, to ensure a seamless owner experience.
Update the operational working documents during and at the end of shift, detailing all important activities carried out and items that still need attention.

REQUIRED SKILLS

Excellent customer service skills and ability to build strong relationships
The ability to lift 50 pounds and navigate stairs with ease
Strong communication and interpersonal skills, both verbal and written
Detail-oriented and organized with the ability to manage multiple tasks simultaneously
Problem-solving abilities to address owner concerns effectively
Knowledge of resort operations and procedures
Ability and willingness to learn, utilize, and become proficient in relevant software systems for managing owner data and reservations
Proficiency in operation of smart televisions, technology, and electronics in homes

OEA EXPECTATIONS

Maintain a professional appearance and adhere to Tonopalo dress code policy and grooming standards.
Address, respond, and troubleshoot owner issues while owners are in house.
Deliver excellent customer service at all times.
Keep the reception area clean and tidy at all times.
Maintain and display excellent knowledge of the local area.
Ensure owners receive the highest level of service during the time at their home.

COMPENSATION AND BENEFITS

Competitive wages commensurate with experience
Comprehensive benefits package including health insurance, retirement plan, paid time off, and more
Opportunities for professional development and advancement in the workplace

Job Types: Full-time, Part-time

Pay: $24.00 - $25.00 per hour

Benefits:

401(k)
Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

concierge jobs in truckee, ca

Owner Experience Assistant - Both FT and PT Jobs Available

Executive Assistant to Luxury Real Estate Agent

Guest Experience Expert (Front Desk, Concierge & Guest Services)

Member Experience Concierge Club

Residences Service Concierge

Flex Security Officer

Guest and Owner Experience Manager

SEASONAL LODGE

Lounge Level Concierge

VIP Concierge- Swing-Part Time- Eldorado

Spa Concierge

Spa Concierge

Retail Part Time Store Associate

Front Desk Agent

Concierge

Guest Service Representative (Part-Time)

Sales Associate

VIP Concierge Agent

Front Desk Agent

Bell Person-Full Time- Circus Circus

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