Top 90 Dealer Jobs in Truckee, Ca

Director, Member Advocate Center
Costco Auto Program —Reno, NV
- $100,000 - $110,000 a year
- Full-time
- 7 years
- Microsoft Outlook
- Bachelor's degree
Quick Apply
Outside Sales Representative (Reno, NV)
Bobcat Central Inc. —Reno, NV
- $35,152 - $250,000 a year
- Full-time
- Background check
- Clean driving record
- Construction site
- Health insurance
- Dental insurance
Quick Apply
Dual Rate Dealer-FT-Go For Your Own Tips!
Boomtown Casino Resort —Reno, NV
- $12 an hour
- Full-time
- Mid-level
- Math
- 21 years or older
- Dental insurance
- Paid time off
Dealer Trainer
Costco Auto Program —Reno, NV
- $22 - $25 an hour
- Full-time
- Computer literacy
- Mid-level
- Communication skills
Quick Apply
Dual Rate Dealer-FT-Go For Your Own Tips!
Boomtown Casino —Verdi, NV
- $12 - $24 an hour
- Full-time
- Mid-level
- Math
- 21 years or older
- Dental insurance
- Paid time off
Quick Apply
Marketing Support Coordinator
Costco Auto Program —Reno, NV
- $18 - $19 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
Quick Apply
Certified Marina Service Mechanic
Homewood High & Dry Marina —Homewood, CA
- $28 - $50 an hour
- Part-time
- Mechanic experience
- Customer service
- Computer literacy
Quick Apply
Sales Representative
Champion Chevrolet —Reno, NV
- $2,000 - $33,000 a month
- Full-time
- Background check
- Dealership
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
13h
Member Advocate I
Costco Auto Program —Reno, NV
- $16 - $19 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Typing
Quick Apply
6d
Western Regional Sales Manager
Buster + Punch —California
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Writing skills
- Health insurance
- 401(k)
Quick Apply
8d
Manheim Mobile Vehicle Inspector Oakland CA
Cox Automotive —California
- $18.17 - $32.79 an hour
- Clean driving record
- Dealership
- Customer service
- Paid jury duty
- Paid holidays
Quick Apply
Field Inventory Specialist
Douglas Guardian —Reno, NV
- $22.50 an hour
- Choose your own hours
- Remote
- Dealership
- Ability to walk for extended periods
- Driver's License
Quick Apply
Event Entertainer Casino Party Dealer
21 Fun Casino Party —Lake Tahoe, NV
- $28 - $35 an hour
- Contract
- Basic math
- Conflict management
- In-person
- Flexible schedule
- Referral program
Quick Apply
18h
Automotive Service Advisor
Audi Reno Tahoe —Reno, NV
- Full-time
- Dealership
- Driver's License
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
CONSUMER LOAN PROCESSOR
GREATER NEVADA CREDIT UNION —Reno, NV
- $20.19 - $28.13 an hour
- Customer service
- Mid-level
- Office
- Health savings account
- Paid holidays
Table Games Dealer
Golden Road Motor Inn DBA Atlantis Casino Resort Spa —Reno, NV
- Part-time
- 21 years or older
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Pit Administrator
Grand Lodge Casino —Incline Village, NV
- Mid-level
Quick Apply
Casino Executive
Peppermill Resort Hotel —Reno, NV
- Full-time
- Management
- Basic math
- Mid-level
Sales Lot Attendant
Audi Reno Tahoe —Reno, NV
- $18 an hour
- Full-time
- 18 years or older
- Clean driving record
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Senior Payroll Specialist
Golden Road Motor Inn DBA Atlantis Casino Resort Spa —Reno, NV
- Overtime
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply

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dealer jobs near truckee, ca

Director, Member Advocate Center

Costco Auto Program -
Reno, NV

Quick Apply

Job Details

Full-time
$100,000 - $110,000 a year

Qualifications

Optimizing workflow processes
Staff performance monitoring
Staff supervision
Microsoft Outlook
Team supervision
Managing teams in a customer support role
Phone communication
Coaching
Customer satisfaction tracking
Employee relationship building
Metrics Reporting
Talent development
Team development
Quality performance measurement
Mentoring
Data interpretation
Process improvement planning
Call center management
Senior leadership
Client interaction via phone calls

Full Job Description

Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide strong, dynamic leadership that mentors, develops, and guides team members of all levels
Planning and management of staff, with an emphasis on recruiting and retaining all promotional staff through strategic workforce planning.
Organizes, oversees and assumes responsibility for contact center operations such as customer phone calls and emails, daily personnel activities, schedules and training, customer service and other administrative duties.
Manages performance to meet and exceed team and company performance goals and KPI’s such as Service Level, Average Speed of Answer, Abandon percentage, etc.
Tracking and reporting performance metrics to include call efficiency, satisfaction rates, staffing utilization and turnover.
Monitoring results of Quality Assurance (QA) programs fostering continuous performance improvement
Develop and maintain effective organization of responsibility, including efficient recruiting, training, coaching, recognition, workflow patterns, performance standards, delegation of duties, staffing levels and supervision
Works with the department Managers and Supervisors to fulfill department staffing objectives by reviewing headcount, workload and shift requirements.
Collaborates with Managers and Supervisors on ensuring job expectations are communicated appropriately to all staff.
Ensures that all Managers and Supervisors are continually monitoring, appraising, coaching and reviewing all staff.
Planning and reviewing compensation
Maintains professional and technical knowledge by tracking emerging trends in call center operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
Ensuring detailed records of communications are kept in database.
Conduct cross- departmental training sessions before, during, and after the launch of a promotion.
Contribute towards the completion of projects as work volume requires. Including, but not limited to escalated member and dealer issues.
Other duties as assigned

Requirements:

10 years of Call center experience in a managerial role (customer service preferred)
Bachelor's degree preferred or equivalent combination of education and experience.
Minimum of 7 years’ experience leading high performing team
Proficient in MS Office Suite (Outlook, Word, PowerPoint, Excel)
Proven leadership and management skills
Proven experience managing KPI’s (metrics related to member satisfaction, performance levels related to inbound/outbound calls)
Ability to mentor, empower and develop employees
Superb decision making and problem-solving skills
Strong analytic skills
Takes initiative with strong planning and organizational skills
Excellent oral and written communication skills
Excellent customer service skills and phone etiquette
Flexible and able to adapt to change in a fast-paced environment
Positive thinker, able to stay calm under pressure
Excellent interpersonal skills with ability to work with all levels of Senior Management
Takes initiative towards process improvement to gain efficiencies within the department
Ability to establish and maintain effective working relationships with all levels of managers and staff
Must possess strong work ethic for success in a fast-paced dynamic work environment

Quick Apply

Refine Your Search

dealer jobs in truckee, ca

Director, Member Advocate Center

Outside Sales Representative (Reno, NV)

Dual Rate Dealer-FT-Go For Your Own Tips!

Dealer Trainer

Dual Rate Dealer-FT-Go For Your Own Tips!

Marketing Support Coordinator

Certified Marina Service Mechanic

Sales Representative

Member Advocate I

Western Regional Sales Manager

Manheim Mobile Vehicle Inspector Oakland CA

Field Inventory Specialist

Event Entertainer Casino Party Dealer

Automotive Service Advisor

CONSUMER LOAN PROCESSOR

Table Games Dealer

Pit Administrator

Casino Executive

Sales Lot Attendant

Senior Payroll Specialist

I want to receive the latest job alert for dealer in truckee, ca

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