Top 661 Department supervisor Jobs in Truckee, Ca

Director, Member Advocate Center
Costco Auto Program —Reno, NV
- $100,000 - $110,000 a year
- Full-time
- 7 years
- Microsoft Outlook
- Bachelor's degree
Quick Apply
Medical Billing Supervisor
Western Surgical Group —Reno, NV
- $62,000 - $67,000 a year
- Full-time
- Management
- Customer service
- 5 years
Quick Apply
3d
Strategic Account Rep I
B. BRAUN MEDICAL (US) INC —Reno, NV
- $80,000 - $90,000 a year
- Full-time
- Hospital
- Pass drug screening
- Clinic
- Health insurance
- 401(k)
Coding Manager
Independence Physician Management, IPM —Reno, NV
- $85,000 - $95,000 a year
- Full-time
- Anatomy knowledge
- Customer service
- 5 years
- Health savings account
- Health insurance
Quick Apply
3d
Physical Therapist - Acute Care Inpatient Therapy
Renown Health —Reno, NV
- Full-time
- Acute care
- CPR Certification
- Management
Lab Program Coordinator
Renown Health —Reno, NV
- Full-time
- OSHA
- Computer literacy
- Writing skills
Supervisor of IT - Epic Beaker
Renown Health —Reno, NV
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
Fun Center Supervisor
Boomtown Casino Resort —Reno, NV
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Facility Attendant
InterMountain Management —Reno, NV
- From $17.50 an hour
- Overtime
- Background check
- Computer literacy
- Writing skills
- Health insurance
Quick Apply
Front Desk Agent- FT- OVI
Olympic Village Inn —Olympic Valley, CA
- $24 - $26 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Pass drug screening
Quick Apply
HOUSEKEEPER
East West Hospitality —Truckee, CA
- $21 - $22 an hour
- Weekends as needed
- Ability to walk for extended periods
- Residential
- Ability to climb stairs
- Health insurance
- Dental insurance
Quick Apply
13d
COMMERCIAL HVAC/R SERVICE TECHNICIAN
Silver State Refrigeration & HVAC —Reno, NV
- $30 - $40 an hour
- Overtime
- Background check
- Customer service
- Pass drug screening
- Paid training
- Fuel card
Quick Apply
3d
CT Scan Technologist-Inpatient
Renown Health —Reno, NV
- $830 a day
- Full-time
- CPR Certification
- Patient monitoring
- Computer literacy
Executive Director $5,000k Sign On
Brookdale Senior Living Inc. —Reno, NV
- $100,940 - $128,580 a year
- Nights as needed
- Writing skills
- 3 years
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Quick Apply
Experienced Respiratory Therapist
Renown Health —Reno, NV
- Full-time
- Computer literacy
- BLS Certification
- English
Quick Apply
Housekeeping Supervisor
East West Hospitality —Truckee, CA
- $24 - $26 an hour
- Weekends as needed
- Clean driving record
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
13d
Retail Sales Manager (Assistant Store Manager)
Savers/Value Village —Reno, NV
- Weekends as needed
- Writing skills
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
HOTEL DIRECTOR OF SALES - Hyatt Place Reno
Tim Alexander Consulting —Reno, NV
- $40 - $46 an hour
- Full-time
- Background check
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Supervisor
Hyatt Vacation Club at Northstar Lodge —Truckee, CA
- $27 an hour
- Weekends as needed
- Mid-level
- In-person
- Leadership
- Free parking
- Health insurance
Quick Apply
12d
SPECTRUM RESIDENTIAL CONNECTIVITY SALES SPECIALIST- VIRTUAL HIRING EVENT!
Spectrum —Reno, NV
- $40,000 - $105,000 a year
- Weekends as needed
- English
- Office
- Residential
- Paid training
- Health insurance
5d

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department supervisor jobs near truckee, ca

Director, Member Advocate Center

Costco Auto Program -
Reno, NV

Quick Apply

Job Details

Full-time
$100,000 - $110,000 a year

Qualifications

Optimizing workflow processes
Staff performance monitoring
Staff supervision
Microsoft Outlook
Team supervision
Managing teams in a customer support role
Phone communication
Coaching
Customer satisfaction tracking
Employee relationship building
Metrics Reporting
Talent development
Team development
Quality performance measurement
Mentoring
Data interpretation
Process improvement planning
Call center management
Senior leadership
Client interaction via phone calls

Full Job Description

Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide strong, dynamic leadership that mentors, develops, and guides team members of all levels
Planning and management of staff, with an emphasis on recruiting and retaining all promotional staff through strategic workforce planning.
Organizes, oversees and assumes responsibility for contact center operations such as customer phone calls and emails, daily personnel activities, schedules and training, customer service and other administrative duties.
Manages performance to meet and exceed team and company performance goals and KPI’s such as Service Level, Average Speed of Answer, Abandon percentage, etc.
Tracking and reporting performance metrics to include call efficiency, satisfaction rates, staffing utilization and turnover.
Monitoring results of Quality Assurance (QA) programs fostering continuous performance improvement
Develop and maintain effective organization of responsibility, including efficient recruiting, training, coaching, recognition, workflow patterns, performance standards, delegation of duties, staffing levels and supervision
Works with the department Managers and Supervisors to fulfill department staffing objectives by reviewing headcount, workload and shift requirements.
Collaborates with Managers and Supervisors on ensuring job expectations are communicated appropriately to all staff.
Ensures that all Managers and Supervisors are continually monitoring, appraising, coaching and reviewing all staff.
Planning and reviewing compensation
Maintains professional and technical knowledge by tracking emerging trends in call center operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
Ensuring detailed records of communications are kept in database.
Conduct cross- departmental training sessions before, during, and after the launch of a promotion.
Contribute towards the completion of projects as work volume requires. Including, but not limited to escalated member and dealer issues.
Other duties as assigned

Requirements:

10 years of Call center experience in a managerial role (customer service preferred)
Bachelor's degree preferred or equivalent combination of education and experience.
Minimum of 7 years’ experience leading high performing team
Proficient in MS Office Suite (Outlook, Word, PowerPoint, Excel)
Proven leadership and management skills
Proven experience managing KPI’s (metrics related to member satisfaction, performance levels related to inbound/outbound calls)
Ability to mentor, empower and develop employees
Superb decision making and problem-solving skills
Strong analytic skills
Takes initiative with strong planning and organizational skills
Excellent oral and written communication skills
Excellent customer service skills and phone etiquette
Flexible and able to adapt to change in a fast-paced environment
Positive thinker, able to stay calm under pressure
Excellent interpersonal skills with ability to work with all levels of Senior Management
Takes initiative towards process improvement to gain efficiencies within the department
Ability to establish and maintain effective working relationships with all levels of managers and staff
Must possess strong work ethic for success in a fast-paced dynamic work environment

Quick Apply

Refine Your Search

department supervisor jobs in truckee, ca

Director, Member Advocate Center

Medical Billing Supervisor

Strategic Account Rep I

Coding Manager

Physical Therapist - Acute Care Inpatient Therapy

Lab Program Coordinator

Supervisor of IT - Epic Beaker

Fun Center Supervisor

Facility Attendant

Front Desk Agent- FT- OVI

HOUSEKEEPER

COMMERCIAL HVAC/R SERVICE TECHNICIAN

CT Scan Technologist-Inpatient

Executive Director $5,000k Sign On

Experienced Respiratory Therapist

Housekeeping Supervisor

Retail Sales Manager (Assistant Store Manager)

HOTEL DIRECTOR OF SALES - Hyatt Place Reno

Front Desk Supervisor

SPECTRUM RESIDENTIAL CONNECTIVITY SALES SPECIALIST- VIRTUAL HIRING EVENT!

I want to receive the latest job alert for department supervisor in truckee, ca

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