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Automotive Service Advisor Trainer | $60K-$90K Income

Corwin Ford Reno -
Reno, NV

Apply Now

Job Details

$60,000 - $90,000 a year
8 days ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Opportunities for advancement
Life insurance

Qualifications

Customer communication

Full Job Description

11111 S Virginia St, Reno, NV 89511

Automotive Service Advisor Trainer

Leadership Opportunity | Help Build a High-Performing Team

Previous Automotive Service Advisor Experience Required

Ready to take the next step beyond the service drive? Turn your experience into leadership and help shape the next generation of top-performing Service Advisors.

We're looking for an experienced Service Advisor to lead the development of our advisor team through hands-on coaching, real-time training, and leadership on the service drive. Rather than sitting behind a desk, you'll work alongside advisors throughout the day, helping them strengthen customer relationships, improve their performance, and deliver an exceptional service experience.

This is an outstanding opportunity to step into a leadership role where your experience will directly impact customer satisfaction, advisor success, and the continued growth of our service department.

Why You’ll Love This Opportunity:

If you're passionate about developing people and raising the standard for customer service, you'll have the opportunity to make a real impact every day. You'll work closely with service leadership to help create a culture of continuous improvement while mentoring advisors through real-world coaching and hands-on training.

We Offer:

$60,000 - $90,000 annual income potential (salary + performance bonuses)
Medical, dental, vision, and life insurance
401(k) retirement plan
Paid time off (vacation, holidays, and sick time)
Paid training and professional development
Employee discounts
Supportive leadership team
Opportunities for career growth and advancement
Positive, team-oriented work environment

What You'll Do:

Provide live, on-the-job coaching to Service Advisors throughout the day
Greet customers alongside the assigned Service Advisor and assist in creating a warm, professional first impression
Develop and deliver training for new and existing Service Advisors
Verify that all advisors review technician ASR (Additional Service Recommendation) photos and videos before sending repair estimates to customers
Monitor and ensure advisors complete CSI follow-up calls using the HealthWatch application
Create clear training materials, SOPs, and process guides
Coach advisors on communication, RO accuracy, upselling, and workflow
Partner with Service Management to identify additional training needs and implement development plans
Promote a positive, energetic, and team-oriented culture focused on delivering an outstanding customer experience
Maintain training schedules and support multiâ€'store training needs

Qualifications:

Previous experience as a high-performing Automotive Service Advisor is required
Strong knowledge of automotive maintenance, repairs, and dealership service operations
Passion for coaching, mentoring, and developing others
Excellent communication, leadership, and interpersonal skills
Strong organizational and follow-up abilities
Comfortable working in a fast-paced dealership environment
Experience with dealership management software, digital inspections, and service department technology is preferred

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Apply Now

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Automotive Service Advisor Trainer

Leadership Opportunity | Help Build a High-Performing Team

Previous Automotive Service Advisor Experience Required

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