Top 165 Technical support Jobs in Tualatin, Or

Data Center Support Technician
H5 Data Centers —Portland, OR
- $26 - $28 an hour
- Weekends as needed
- Mid-level
- Windows
- Organizational skills
Quick Apply
Tier 2 IT Support Engineer
Ledgent Technology —Canby, OR
- $31 - $38 an hour
- Contract
- Mid-level
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
7d
IT Desktop Support Tech I
The Portland Clinic —Portland, OR
- $21.63 - $29.29 an hour
- Full-time
- HIPAA
- Windows
- High school diploma or GED
- Health savings account
- AD&D insurance
14d
IT Help Desk
Kai USA Ltd —Tualatin, OR
- $26.00 - $26.60 an hour
- Urgently hiring
- Pass drug screening
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
6h
Tech Support Specialist I - Remote Opportunity!
KinderCare Education —Beaverton, OR
- Overtime
- Remote
- Spanish
- English
- Windows
- Health insurance
- Dental insurance
12d
IT Support Specialist
AFC Urgent Care Portland —Tigard, OR
- $55,000 - $65,000 a year
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- Urgent Care
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Uptown Providers PC —Tigard, OR
- $55,000 - $65,000 a year
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- Urgent Care
- Health insurance
- Dental insurance
Quick Apply
Technical Support Analyst
Concora Credit Inc. —Beaverton, OR
- Full-time
- Microsoft Outlook
- 11+ years
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Technical Support Engineer I
Smarsh —Portland, OR
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Mentoring
Quick Apply
14d
Field Technical Support Representative
Right Platforms LLC —Portland, OR
- $25 - $30 an hour
- Part-time
- Computer science
- Computer Science
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Technical Support Agent
Planar Systems —Hillsboro, OR
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Assembly
- Paid holidays
- Disability insurance
Quick Apply
1d
IT Support Tech 1
Omega Morgan —Hillsboro, OR
- $50,000 - $60,000 a year
- Microsoft Outlook
- Windows
- SharePoint
- Paid holidays
- Disability insurance
Quick Apply
IT Support Technician
Northwest Portland Area Indian Health Board —Portland, OR
- $62,000 - $68,000 a year
- Online Application
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Help Desk Specialist
Oregon Public Broadcasting —Portland, OR
- $32.21 - $33.18 an hour
- On call
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
Quick Apply
L1 Desktop Support
Zones —Portland, OR
- Up to $26.50 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
Quick Apply
Desktop Support Technician
Elevate Technology Group —Beaverton, OR
- $38,000 - $53,000 a year
- Weekends as needed
- Office
- Windows
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
5d
Help Desk Technician
KELLEY CREATE —Tigard, OR
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
Technical Support Coordinator
Biamp Systems LLC —Beaverton, OR
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
IT Support Specialist
Panthalassa —Portland, OR
- $75,000 - $95,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
- Disability insurance
- Relocation assistance
Quick Apply
EHR Support Coordinator
NEIGHBORHOOD HEALTH CENTER —Tigard, OR
- $25.02 - $32.54 an hour
- Full-time
- Hybrid work
- Pass drug screening
- Office
- Ability to sit for extended periods
- Paid holidays
- Disability insurance
Quick Apply
1d

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technical support jobs near tualatin, or

Data Center Support Technician

H5 Data Centers -
Portland, OR

Quick Apply

Job Details

Full-time
$26 - $28 an hour

Qualifications

Physical security incident response
Data Center Operations
Data center experience
Fire safety
Email customer support
Facility security measures implementation
Responding to infrastructure failures
CCTV system operation (AV)
Phone communication
Operations coordination
Facilities fire safety systems
IT system monitoring
iOS
Security policy Implementation (information security management)
Mid-level
Windows
Incident Escalation
Managing clients in a customer support role
Dispatching
Control room operations
Customer engagement
Visual inspection as testing technique
Organizational skills
Patrolling
Security system monitoring (security system operation)
Emergency communication
Security escort duties
Access control management
Facility security systems
Technical support via email

Full Job Description

Position Summary

The Data Center Support Technician is responsible for managing operational integrity of the H5 Data Centers’ facility. They oversee the physical security operations ensuring the overall site integrity while maintaining all aspects of access control and surveillance of the location. Additionally, they are responsible to act as a single point of contact for all customer engagement, daily handling of incoming calls, ticket processing, incident management and coordination. Individuals will be required to perform basic remote hands and escort duties on behalf of customers. Finally, they will monitor the health of all critical systems including building management, fire control, camera surveillance, access control, and network. The candidate must be willing to work any shift assigned to them, weekends and holidays.

Essential Job Functions

Responsible for all aspects of physical security at the data center
- Video surveillance
- Access control administration
- Processing access requests
- Regular patrols
- Security policy enforcement
- Incident response
Customer Support
- Primary point of contact for customer requests via phone, e-mail, and portal
- Processing requests and engage with subject matter experts as appropriate
- Administer ticket queues to ensure regular and timely updates through resolution and adherence to SLA’s
- Provide escort duties for H5 Telco’s and vendors as well as customer vendors
- Perform basic remote hand support duties on behalf of customers
- Primary focal point for incident management and escalations
Facility Monitoring
- Monitor the health of building critical systems via BMS and visual inspection
  - Power
  - Cooling
  - Fire systems
- Monitor the health of access control, camera surveillance and perimeter intrusion
- Monitor the health of critical IT systems
  - Networks
  - Servers
- Perform incident coordination on the event of significant incidents
  - Initial response and dispatch of vendors
  - Escalate to senior management
  - Set up crisis ridge (if appropriate)
  - Sent our advisories
  - Coordinate restoration with on-site personnel

Qualifications

Education:

Minimum two (2) year college degree preferred

Experience:

Excellent interpersonal and communication skills (written and oral)
Familiar with physical security protocols
Customer service experience
IT system qualifications will be required if not already certified

Skills and Abilities

Competent in the use of Windows, MAC and IOS systems
Organization and time management skills
Must be a self-starter, able to work in a fast paced constantly changing environment
Ability to work well in a team environment or independently with minimal supervision
Comprehensive understanding of data center best practices is a bonus

Quick Apply

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technical support jobs in tualatin, or

Data Center Support Technician

Tier 2 IT Support Engineer

IT Desktop Support Tech I

IT Help Desk

Tech Support Specialist I - Remote Opportunity!

IT Support Specialist

IT Support Specialist

Technical Support Analyst

Technical Support Engineer I

Field Technical Support Representative

Technical Support Agent

IT Support Tech 1

IT Support Technician

Help Desk Specialist

L1 Desktop Support

Desktop Support Technician

Help Desk Technician

Technical Support Coordinator

IT Support Specialist

EHR Support Coordinator

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