Top 258 It analyst Jobs in Tucker, Ga

IT Analyst I
Chick-fil-A, Inc. —Atlanta, GA
- Marketing
- Quick service & fast food restaurant
- Travel
6d
Cybersecurity Analyst
PurpleBox, Inc. —Atlanta, GA
- Part-time
- Computer Science
- English
- Mid-level
Quick Apply
Jr. Service Desk Analyst, Technician
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Office
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
IT-Business Analyst
UPS —Alpharetta, GA
- Full-time
- Computer science
- Computer Science
- Mid-level
2d
Help Desk / Service Desk Analyst I -4P/663
4P Consulting Inc. —Atlanta, GA
- Full-time
- Office
- Analysis skills
- Communication skills
Quick Apply
Customer Support Analyst
Sage —Lawrenceville, GA
- Hybrid work
- Office
- Analysis skills
- Continuous improvement
- Paid parental leave
- Health insurance
3d
Technical Analyst
Yardi Systems, Inc. —Atlanta, GA
- $84,800 - $95,400 a year
- Full-time
- Hybrid work
- System design
- Mid-level
- SQL
- Profit sharing
Technical Support Analyst [Must have Google Workspace & Admin Console]- Decatur, GA
Software Technology Inc —Decatur, GA
- Hybrid work
- Computer science
- Computer Science
- Customer service
Quick Apply
HRIS Analyst
AICA Orthopedics, P.C. —Marietta, GA
- Up to $90,000 a year
- System design
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Information Systems Analyst
Citizens Trust Bank —Atlanta, GA
- Full-time
- Computer Science
- Customer service
- 5 years
- Wellness program
- AD&D insurance
Quick Apply
Level 1 Help Desk Analyst
Software Technology Inc —Conyers, GA
- Spanish
- Microsoft Outlook
- Mid-level
Quick Apply
Helpdesk Analyst
Cooper Carry, Inc. —Atlanta, GA
- Computer Science
- Mid-level
- Office
Quick Apply
6d
Service Desk Analyst - Tier I
ITA Group Inc —Atlanta, GA
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
IT Business Analyst
Veritiv —Atlanta, GA
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health savings account
- AD&D insurance
Service Desk Analyst
DIGIOFFICE —Johns Creek, GA
- $21 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
- Opportunities for advancement
- Flexible schedule
Quick Apply
Cybersecurity Analyst
Boston Consulting Group —Atlanta, GA
- $77,000 - $90,000 a year
- Full-time
- Azure
- Urgent Care
- AWS
- Profit sharing
- Paid parental leave
HR Analyst
Emory Healthcare —Atlanta, GA
- $39.31 - $47.90 an hour
- Full-time
- Writing skills
- Mid-level
- Master's degree
- Wellness program
- Health insurance
Technical Support Analyst I
RaceTrac, Inc. —Atlanta, GA
- Full-time
- Mid-level
- Travel
- Mentoring
Senior System Analyst - Atlanta, GA (Onsite)
INFO ORIGIN INC —Atlanta, GA
- $40 an hour
- Contract
- Office
- Windows
- AWS
Quick Apply
IT Portfolio Analyst - Hybrid (Atlanta, GA)
OneDigital —Atlanta, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Paid time off

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it analyst jobs near tucker, ga

IT Analyst I

Chick-fil-A, Inc. -
Atlanta, GA

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Job Details

6 days ago

Qualifications

Productivity software

Full Job Description

How We Work At Chick-fil-A: Chick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first.

Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. Overview:

Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities. We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow.

IT Helpdesk Agents are responsible for providing support for all technologies used by our Chick-fil-A Franchisees. IT Agents look for ways to serve, get answers, and solve problems in a timely manner for our Operators, Team Members and each other.

If you are passionate about joining a championship team that focuses efforts on making it easy with care, Support Now is the place for you.

Responsibilities:

Provide an effortless customer experience through online or phone response to make it easy for restaurants to get answers and solve problems
Utilize ticketing system to communicate and thoroughly document issues and opportunities
Manage ticket queue daily to make sure all tickets are updated and communicated resolved effectively
Diagnose and troubleshoot simple and complex issues for both IT hardware and software by utilizing all available resources provided, such as remote access tools, automation scripts, and monitoring platforms
Using KCS methodology, contribute to the knowledge base by flagging, editing and creating articles
Follow all Standard Operating Procedures
Advocate for the restaurants and own issues until completion
Maintain restaurant and business acumen by attending and pass all required training to adequately support the platforms and restaurants
Support departmental goals such as Quality, Customer Satisfaction and other key metrics.
Adhere to published work schedule and maintain excellent attendance
Demonstrate relentless teamwork through collaboration on team projects and initiatives

Required Qualifications (Knowledge, Skills, & Abilities):

Earned an Associate’s Degree or actively enrolled in undergraduate four-year degree (Bachelors) program
0-2+ years experience
Working knowledge of Microsoft Office
Ability to work independently with minimal supervision

Preferred Qualifications (Knowledge, Skills, & Abilities):

Bachelor’s Degree in Information Technology, Computer Information Systems, Business, Marketing Degree or related field
0-2+ years Help Desk/Call Center experience
Customer service experience
Hospitality and/or Chick-fil-A restaurant experience, a plus

Travel Requirements: 10% Preferred Level of Education: Bachelor's Degree Major/Concentration: Information Technology, Computer Information Systems, Business, Marketing Degree or related field Relocation Assistance Provided: No

Apply Now

Refine Your Search

it analyst jobs in tucker, ga

IT Analyst I

Cybersecurity Analyst

Jr. Service Desk Analyst, Technician

IT-Business Analyst

Help Desk / Service Desk Analyst I -4P/663

Customer Support Analyst

Technical Analyst

Technical Support Analyst [Must have Google Workspace & Admin Console]- Decatur, GA

HRIS Analyst

Information Systems Analyst

Level 1 Help Desk Analyst

Helpdesk Analyst

Service Desk Analyst - Tier I

IT Business Analyst

Service Desk Analyst

Cybersecurity Analyst

HR Analyst

Technical Support Analyst I

Senior System Analyst - Atlanta, GA (Onsite)

IT Portfolio Analyst - Hybrid (Atlanta, GA)

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