Top 645 Support technician Jobs in Tulsa, Ok

IT Support Technician
Velocigo Inc —Tulsa, OK
- $15 - $30 an hour
- Full-time
- Azure
- Microsoft Office
- Mentoring
- Health savings account
- Health insurance
Quick Apply
Low Voltage Technician
Wachter, Inc. —Tulsa, OK
- $25 - $35 an hour
- Weekends as needed
- Clean driving record
- Management
- Mid-level
- Travel reimbursement
- AD&D insurance
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Sand Springs, OK
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Data Center Technician
Pyramid —Tulsa, OK
- $22 - $25 an hour
- Temporary
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Lab Technician
NCS Multistage LLC —Tulsa, OK
- Full-time
- Customer service
- Ability to lift 50 pounds
- Criminal background check
Quick Apply
Materials Tech
Hillcrest Hospital South —Tulsa, OK
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
- Health insurance
- Tuition reimbursement
IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Tulsa, OK
- $23 - $37 an hour
- Full-time
- Mid-level
- Windows
- Ability to stand for extended periods
- Paid parental leave
- Health insurance
Desktop Support Technician
BLACKHAWK INDUSTRIAL OPERATING CO —Tulsa, OK
- $15.38 - $22.80 an hour
- Full-time
- Microsoft Excel
- Pass drug screening
- English
- Health savings account
- AD&D insurance
Quick Apply
7d
Administrative Assistant- Mi-Tech Services, Inc.
Michels Corporation —Tulsa, OK
- Office
- Administrative experience
- High school diploma or GED
5d
Urinalysis Technician
Caldwell Medical Group —Broken Arrow, OK
- $18 - $20 an hour
- Full-time
- Computer literacy
- Medical office experience
- Pass drug screening
- Paid time off
Quick Apply
1d
IT Technician
BROKEN ARROW PUBLIC SCHOOLS —Broken Arrow, OK
- Full-time
- Google Workspace
- Mid-level
- Windows
Quality Technician
Lippert —Tulsa, OK
- Overtime
- Computer literacy
- English
- Mid-level
- Health insurance
- Dental insurance
Safety Tech
Thorpe —Tulsa, OK
- Overtime
- Construction site
- Ability to walk for extended periods
- Mid-level
Quick Apply
Warehouse/Project Tech
Filtrex Service Group Inc —Tulsa, OK
- $23 - $25 an hour
- Full-time
- Forklift
- High school diploma or GED
- Warehouse
- Health insurance
- Dental insurance
Quick Apply
Pharmaceutical Lab Technician
Siemens Healthineers —Broken Arrow, OK
- $50,040 - $68,805 a year
- Overtime
- Customer service
- Word processing
- Computer literacy
- Paid training
- Disability insurance
Drafting Technician
AMETEK, Inc. —Broken Arrow, OK
- $40,000 - $50,000 a year
- ERP systems
- Office
- Data entry
10d
Quality Technician
American Wheatley —Broken Arrow, OK
- $28 - $30 an hour
- Mid-level
- High school diploma or GED
- Organizational skills
- Paid holidays
- Paid time off
Quick Apply
Maintenance Controls Technician - 1st Shift
NSP —Owasso, OK
- $37 - $40 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
2d
QA Tech - 1st shift
NSP —Owasso, OK
- $17 - $18 an hour
- Full-time
- Ability to walk for extended periods
- High school diploma or GED
- Associate's degree
Safety Technician - 2nd Shift
NSP —Owasso, OK
- $20 - $22 an hour
- Full-time
- Spanish
- CPR Certification
- Microsoft Excel
1d

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support technician jobs near tulsa, ok

IT Support Technician

Velocigo Inc
Tulsa, OK

Quick Apply

Job Details

Permanent | Full-time
$15 - $30 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Professional development assistance
Opportunities for advancement

Qualifications

Azure
Computer hardware
Escalation handling
Active Directory
CompTIA A+
Mobile devices

Full Job Description

Job Description

1. Position Purpose

The Support Technician provides first and second-line IT support services to clients within a Managed Service Provider (MSP) environment. This role ensures timely resolution of technical issues, maintains client satisfaction, and contributes to operational excellence through accurate documentation, proactive problem-solving, and adherence to service standards.

2. Essential Duties and Responsibilities

Act as the first point of contact for client technical issues via phone, email, or ticketing system.
Diagnose and resolve issues related to desktops, laptops, mobile devices, printers, and peripherals.
Support Microsoft 365 administration, email systems, and other line-of-business applications.
Perform remote troubleshooting, escalating complex issues to higher-level support as needed.
Install, configure, and maintain software and hardware according to company standards.
Document all service requests, troubleshooting steps, and resolutions accurately in the PSA/ticketing system.
Assist with user onboarding, account setup, and system maintenance tasks.
Provide excellent customer service while maintaining professionalism under pressure.
Identify recurring issues and contribute to continuous process improvement initiatives.

3. Key Performance Indicators (KPIs)

Customer satisfaction scores and positive client feedback.
Ticket response and resolution times meeting established SLAs.
Accuracy of documentation and adherence to internal processes.
Effective prioritization and workload management.
Contributions to team success, knowledge sharing, and process enhancement.

4. Education and Experience Requirements

Level 1: 0–2 years of IT support experience (MSP experience preferred).
Level 2: 2–4 years of IT support experience with proven ability to handle escalated issues.
Technical degree or equivalent hands-on experience preferred.
Track record of delivering exceptional customer service.

5. Certifications (Preferred)

CompTIA A+, Network+, or equivalent.
Microsoft 365 Fundamentals or similar certifications.
Additional relevant certifications (Azure, Security+, etc.) are a plus.

6. Competency Matrix

Level 1

Technical Knowledge: Basic troubleshooting skills across hardware/software issues.

Customer Service: Clear, friendly, and professional communication.

Problem Solving: Follows documented procedures and guidance.

Time Management: Manages assigned tickets with supervision.

Documentation: Accurate recording of steps and resolutions.

Team Contribution: Works collaboratively; seeks guidance when needed.

Level 2

Technical Knowledge: Advanced troubleshooting; capable of resolving escalations.

Customer Service: Strong client relationship management and issue ownership.

Problem Solving: Independently identifies root causes and proposes long-term solutions.

Time Management: Prioritizes workload and meets SLAs with minimal oversight.

Documentation: Produces clear, detailed documentation and knowledge base articles.

Team Contribution: Mentors Level 1 technicians and contributes to team improvements.

7. Working Conditions and Physical Requirements

Primarily office-based or remote environment; occasional client site visits may be required.
Ability to lift and move computer equipment (up to 40 lbs).
Must be able to sit for extended periods and use a computer and phone effectively.

8. Career Path

Opportunities for advancement to Level 2-3 Technician, Systems Engineer, or Project Implementation roles, with support for professional certifications and ongoing training.

Job Types: Full-time, Permanent

Pay: $15.00 - $30.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Professional development assistance

Experience:

IT Support: 2 years (Required)

License/Certification:

A valid IT Specialist certification (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

support technician jobs in tulsa, ok

IT Support Technician

Low Voltage Technician

Now Hiring IT and Telecom Field Technicians

Data Center Technician

Lab Technician

Materials Tech

IT Support Associate II, Ops Tech Solutions (OTS)

Desktop Support Technician

Administrative Assistant- Mi-Tech Services, Inc.

Urinalysis Technician

IT Technician

Quality Technician

Safety Tech

Warehouse/Project Tech

Pharmaceutical Lab Technician

Drafting Technician

Quality Technician

Maintenance Controls Technician - 1st Shift

QA Tech - 1st shift

Safety Technician - 2nd Shift

I want to receive the latest job alert for support technician in tulsa, ok

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