Top 289 Client services specialist Jobs in Tulsa Ok

IT Support Technician
Velocigo Inc —Tulsa, OK
- $15 - $30 an hour
- Full-time
- Azure
- Microsoft Office
- Mentoring
- Health savings account
- Health insurance
Quick Apply
Personal Banker
FIRST FIDELITY BANK —Tulsa, OK
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Client Care Specialist
Aussie Real Estate Team —Tulsa, OK
- From $22 an hour
- Part-time
- Hybrid work
- Google Workspace
- Sales
- Customer service
- Paid training
- Work from home
Quick Apply
5d
Client Service Associate - Non-Registered
Stifel —Tulsa, OK
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Dental insurance
Remote Collection Specialist
AADVANTAGE LAUNDRY SYSTEMS LLC —Tulsa, OK
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Support Specialist
Federal Protection Inc —Tulsa, OK
- $38,000 - $47,000 a year
- Overtime
- Computer literacy
- Writing skills
- English
Quick Apply
VP Call Center
G-Link Government Solutions —Tulsa, OK
- $110,000 - $139,000 a year
- Computer literacy
- Office
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
12d
Referral Coordinator (Remote)
CareATC, Inc —Tulsa, OK
- Full-time
- Remote
- Customer service
- Medical office experience
- HIPAA
- Referral program
Quick Apply
3d
Customer Support Specialist
GRAND Mental Health —Tulsa, OK
- From $18.50 an hour
- Full-time
- Writing skills
- Windows
- Microsoft Office
Quick Apply
11d
Customer Technical Support
Expert TA —Tulsa, OK
- High school diploma or GED
- Associate's degree
- Communication skills
Specimen Management- Full Time- 2nd Shift
Labcorp —Tulsa, OK
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Clinic experience
- Employee stock purchase plan
- Disability insurance
Office Specialist (Data Entry)
Counseling & Recovery Services of Oklahoma —Tulsa, OK
- From $18 an hour
- Full-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Assistant Admin II - Women in Recovery
Family & Childrens Services, Inc. —Tulsa, OK
- Research
- Mid-level
- Office
- Fuel card
- Paid time off
Quick Apply
Coordinator II Employment
Mental Health Assistance Center —Tulsa, OK
- Full-time
- Psychiatry
- Writing skills
- Mid-level
Drug Testing & Occupational Health Coordinator
Universal Background Screening —Tulsa, OK
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Homeless Street Outreach Specialist
Housing Solutions Tulsa —Tulsa, OK
- $21.35 - $23.48 an hour
- Full-time
- Clean driving record
- Driver's License
- Data entry
- Mileage reimbursement
- Paid holidays
Quick Apply
Product Sales Specialist - Pet Health - Remote
Tribe Wellness —Tulsa, OK
- $55,000 - $100,000 a year
- Full-time
- Google Workspace
- Communication skills
- Entry level
- Paid training
Front Desk Specialist
Family & Childrens Services, Inc. —Tulsa, OK
- High school diploma or GED
- Driver's License
- Children
Quick Apply
Manager, Editor, Government and Public Services (GPS)
Deloitte —Tulsa, OK
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- English
Financial Advisor - Tulsa and surrounding suburbs
Thrivent —Tulsa, OK
- Background check
- Mid-level
- Business development
- Paid training
- AD&D insurance
Quick Apply

I want to receive the latest job alert for client services specialist in tulsa ok

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services specialist jobs near tulsa ok

IT Support Technician

Velocigo Inc
Tulsa, OK

Quick Apply

Job Details

Permanent | Full-time
$15 - $30 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Professional development assistance
Opportunities for advancement

Qualifications

Azure
Computer hardware
Escalation handling
Active Directory
CompTIA A+
Mobile devices

Full Job Description

Job Description

1. Position Purpose

The Support Technician provides first and second-line IT support services to clients within a Managed Service Provider (MSP) environment. This role ensures timely resolution of technical issues, maintains client satisfaction, and contributes to operational excellence through accurate documentation, proactive problem-solving, and adherence to service standards.

2. Essential Duties and Responsibilities

Act as the first point of contact for client technical issues via phone, email, or ticketing system.
Diagnose and resolve issues related to desktops, laptops, mobile devices, printers, and peripherals.
Support Microsoft 365 administration, email systems, and other line-of-business applications.
Perform remote troubleshooting, escalating complex issues to higher-level support as needed.
Install, configure, and maintain software and hardware according to company standards.
Document all service requests, troubleshooting steps, and resolutions accurately in the PSA/ticketing system.
Assist with user onboarding, account setup, and system maintenance tasks.
Provide excellent customer service while maintaining professionalism under pressure.
Identify recurring issues and contribute to continuous process improvement initiatives.

3. Key Performance Indicators (KPIs)

Customer satisfaction scores and positive client feedback.
Ticket response and resolution times meeting established SLAs.
Accuracy of documentation and adherence to internal processes.
Effective prioritization and workload management.
Contributions to team success, knowledge sharing, and process enhancement.

4. Education and Experience Requirements

Level 1: 0–2 years of IT support experience (MSP experience preferred).
Level 2: 2–4 years of IT support experience with proven ability to handle escalated issues.
Technical degree or equivalent hands-on experience preferred.
Track record of delivering exceptional customer service.

5. Certifications (Preferred)

CompTIA A+, Network+, or equivalent.
Microsoft 365 Fundamentals or similar certifications.
Additional relevant certifications (Azure, Security+, etc.) are a plus.

6. Competency Matrix

Level 1

Technical Knowledge: Basic troubleshooting skills across hardware/software issues.

Customer Service: Clear, friendly, and professional communication.

Problem Solving: Follows documented procedures and guidance.

Time Management: Manages assigned tickets with supervision.

Documentation: Accurate recording of steps and resolutions.

Team Contribution: Works collaboratively; seeks guidance when needed.

Level 2

Technical Knowledge: Advanced troubleshooting; capable of resolving escalations.

Customer Service: Strong client relationship management and issue ownership.

Problem Solving: Independently identifies root causes and proposes long-term solutions.

Time Management: Prioritizes workload and meets SLAs with minimal oversight.

Documentation: Produces clear, detailed documentation and knowledge base articles.

Team Contribution: Mentors Level 1 technicians and contributes to team improvements.

7. Working Conditions and Physical Requirements

Primarily office-based or remote environment; occasional client site visits may be required.
Ability to lift and move computer equipment (up to 40 lbs).
Must be able to sit for extended periods and use a computer and phone effectively.

8. Career Path

Opportunities for advancement to Level 2-3 Technician, Systems Engineer, or Project Implementation roles, with support for professional certifications and ongoing training.

Job Types: Full-time, Permanent

Pay: $15.00 - $30.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Professional development assistance

Experience:

IT Support: 2 years (Required)

License/Certification:

A valid IT Specialist certification (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

client services specialist jobs in tulsa ok

IT Support Technician

Personal Banker

Client Care Specialist

Client Service Associate - Non-Registered

Remote Collection Specialist

Support Specialist

VP Call Center

Referral Coordinator (Remote)

Customer Support Specialist

Customer Technical Support

Specimen Management- Full Time- 2nd Shift

Office Specialist (Data Entry)

Assistant Admin II - Women in Recovery

Coordinator II Employment

Drug Testing & Occupational Health Coordinator

Homeless Street Outreach Specialist

Product Sales Specialist - Pet Health - Remote

Front Desk Specialist

Manager, Editor, Government and Public Services (GPS)

Financial Advisor - Tulsa and surrounding suburbs

I want to receive the latest job alert for client services specialist in tulsa ok

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected