Top 68 Team supervisor Jobs in Tupelo, Ms

Supervisor, Inside Retention - South Atlantic
WM —Tupelo, MS
- Full-time
- Marketing
- Mid-level
- Office
- Employee stock purchase plan
- Paid holidays
21h
Production Supervisor
Diversity Vuteq Mississippi —New Albany, MS
- From $50,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Production Supervisor
Tecumseh Products Company —Verona, MS
- Mid-level
- High school diploma or GED
- Communication skills
Warehouse Supervisor (Day)
Mitchell Companies —Shannon, MS
- $55,000 - $59,000 a year
- Overnight shift
- Background check
- Pass drug screening
- Mid-level
Quick Apply
5d
Production Supervisor
Leggett & Platt —Verona, MS
- Word processing
- Basic math
- Mid-level
17h
Supervisor, Production
LCI —Tupelo, MS
- Overtime
- Microsoft Outlook
- Mid-level
- Supervising experience
- Wellness program
- Paid holidays
Quick Apply
Stocking Team Supervisor
Walmart —Fulton, MS
- $19 - $32 an hour
- Full-time
- High school
- Mid-level
- Forklift
- Paid jury duty
- Disability insurance
Warehouse Supervisor
Exxel Outdoors LLC —Tupelo, MS
- $50,000 - $60,000 a year
- Full-time
- Writing skills
- Mid-level
- Forklift
13d
Supervisor Production
Liberty Diversified International, Inc. —Baldwyn, MS
- $76,000 - $78,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
12d
Production Supervisor
Diversity Vuteq —Blue Springs, MS
- Full-time
- Mid-level
- Forklift
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Food/Consumables Team Supervisor
Walmart —New Albany, MS
- $19 - $32 an hour
- Full-time
- High school
- Merchandising
- Mid-level
- Paid jury duty
- Disability insurance
8d
Sales Floor Supervisor - Mall@barnes Crossing
JCPenney —Tupelo, MS
- $19.00 - $23.75 an hour
- Merchandising
- Mid-level
- Continuous improvement
- Paid holidays
- Health insurance
Retail Project Supervisor
Driveline —Tupelo, MS
- $45,000 - $47,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Project management
- Health insurance
- Dental insurance
Quick Apply
Department Supervisor
TJ Maxx —Tupelo, MS
- $13.50 - $14.00 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Driving
- Paid parental leave
- Health savings account
10d
Department Supervisor
Home Depot —Saltillo, MS
- Merchandising
- Mid-level
Construction Supervisor - Abatement & Demo
EIS Holding —Tupelo, MS
- $55,000 - $80,000 a year
- Full-time
- Spanish
- CPR Certification
- Management
- Health insurance
- Dental insurance
Quick Apply
11d
Social Services Supervisor
Amory Nursing & Rehab Center —Amory, MS
- Full-time
- Skilled nursing facility
- Nursing home
- Mid-level
- Disability insurance
- Health insurance
7d
Quality Lab Supervisor
Ashley Furniture Industries, LLC. —Ecru, MS
- Mid-level
- Mentoring
Shift Supervisor
Wendy's —Tupelo, MS
- Full-time
- Sales
- Mid-level
- Driver's License
- Health insurance
- Paid time off
Assistant Food & Beverage Supervisor
GRATA TUPELO LLC —Tupelo, MS
- $16 an hour
- Weekends as needed
- Mid-level
- Leadership
- Restaurant
Quick Apply

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Supervisor, Inside Retention - South Atlantic

WM -
Tupelo, MS

Apply Now

Job Details

Full-time
21 hours ago

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Bachelor's degree

Full Job Description

Quick Snapshot

For this role, we are looking for proven sales management / supervisory experience. The right candidate will have previous experience supervising a team of inside representatives who are retaining small and medium sized business customers. The candidate can expect to work in the office every day (100%). The office location for this position is: 499 South Gloster, Ste B2 – Tupelo, MS 38801 and all candidates should be able to commute to this location.

I. Job Summary

Supervises the South Atlantic Area Retention Desk. The Retention Desk consists of 18 Account Associates that take inbound cancellation request call activity. Manage the South Atlantic Area's account retention program and assign retention responsibility to the appropriate Account Associate.

II. Essential Duties and Responsibilities

Work with South Atlantic leadership to establish and or refine cancellation processes. These processes would include: Call Flow, MAS Cancellation Ticket Process, Communication protocol between Cancel Desk and Market Area’s. Tracking and reporting procedures, etc...
Establish and or refine Coaching and Training Protocol using RESPOND training as basis. This would include: Daily, Weekly, and Monthly training regiments for individual representatives as well as the team. Coaching should consist of desk side activity as well as remote listening and performance measurement.
Assist in the implementation and ongoing development of the Cancellation Desk.
Generates revenue by retaining existing customers and executing the Area’s Sales & Marketing Plan to achieve revenue goals by sales channel ensuring internal revenue growth through additional services, and maintaining profitability on retained accounts.
Maintains and reinforces the corporate sales strategy and design with the Retention Team.
Handle any escalated customer calls. These calls may include when a customer requests to speak with a Supervisor or with any other customer call.
Establishes and maintains a high level of customer satisfaction on all transactions with existing customers. Communicates to and works with the Inside Sales Manager to help resolve unique customer issues/concerns.
Supervises activities of the Account Associate retention department. Ensures team members meet or exceed goals for cancellations, proactive retention, pricing, service upgrades, referral generation and productivity, along with other possible metrics as defined by the position of an Account Associate.
Forecasts and recruits qualified candidates for available and/or upgraded retention positions.
Maintains an ongoing training, coaching and mentoring program to upgrade the skills of assigned retention personnel and develop their opportunities for promotion, if available.
Establishes and maintains an ongoing proactive account retention program, which includes meeting customer retention goals.
Works with the Inside Sales Manager to communicate and effectively manage the South Atlantic Area’s price increase strategies including meeting price increase goals.
Effectively maintains and ensures the use of WM sales tools (i.e. Record Setter, Proposal Master, MAS, Pricing Tools, etc.). Ensures that the entire Account Associate Team is well trained in the use of these tools.
Analyze lost business trends and recommends corrective actions.
Provides industry knowledge and interpretation of regulations to customers.
Participates in and takes ownership of municipal account retention when and if required.
Regularly meets with customer executives to ensure client needs are met and expectations exceeded.

III. Qualifications

A. Required Qualifications

Bachelor's Degree Sales/Marketing, Business Administration or similar area of study
5 years in Sales/Marketing, Business Administration or similar area

B. Preferred Qualifications

Internal applicants should have demonstrated leadership qualities on their current team in order to be considered.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

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Refine Your Search

team supervisor jobs in tupelo, ms

Supervisor, Inside Retention - South Atlantic

Production Supervisor

Production Supervisor

Warehouse Supervisor (Day)

Production Supervisor

Supervisor, Production

Stocking Team Supervisor

Warehouse Supervisor

Supervisor Production

Production Supervisor

Food/Consumables Team Supervisor

Sales Floor Supervisor - Mall@barnes Crossing

Retail Project Supervisor

Department Supervisor

Department Supervisor

Construction Supervisor - Abatement & Demo

Social Services Supervisor

Quality Lab Supervisor

Shift Supervisor

Assistant Food & Beverage Supervisor

I want to receive the latest job alert for team supervisor in tupelo, ms

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