Top 278 Member experience specialist Jobs in Turlock, Ca

Member Experience Specialist
Valley First Credit Union —Turlock, CA
- $22 - $26 an hour
- Full-time
- Spanish
- English
- Mid-level
Marketing Communications Specialist
Valley First Credit Union —Modesto, CA
- $32 - $42 an hour
- Full-time
- 7 years
- Marketing
- Office
Trauma Registrar
Mercy Medical Center Merced —Merced, CA
- $25.55 - $38.00 an hour
- Full-time
- Acute care
- Anatomy knowledge
- Hospital
6d
Target Security Specialist
Target —Turlock, CA
- From $20.25 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Fair chance
- Flexible schedule
Modesto Branch - Member Service Specialist II (Full-Time)
Golden 1 Credit Union —Modesto, CA
- $22 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Store Scanning Specialist
RDSolutions —Modesto, CA
- Part-time
- 18 years or older
- Clean driving record
- No experience needed
- Mileage reimbursement
- 401(k) matching
8h
Outreach Specialist
Center for Humans Services —Ceres, CA
- $22 - $24 an hour
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
13d
Delivery Specialist
O'Reilly Automotive Stores —Turlock, CA
- $16.50 - $24.50 an hour
- Full-time
- Sales
- Merchandising
- Driver's License
- Employee stock purchase plan
- Health insurance
Quick Apply
Guest Service Specialist
Mister Car Wash —Turlock, CA
- $17 - $20 an hour
- Weekends as needed
- Guest services
- Outdoor work
- Entry level
- Health insurance
- Dental insurance
Quick Apply
1d
Delivery Specialist - Hub
O'Reilly Automotive Stores —Ceres, CA
- $16.90 - $24.90 an hour
- Full-time
- Driver's License
- Communication skills
- Entry level
- Employee stock purchase plan
- Health insurance
Quick Apply
Supervisor, Scheduling
WelbeHealth —Modesto, CA
- $70,304.00 - $89,535.30 a year
- Mid-level
- High school diploma or GED
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
10d
Specialist Footwear
DICK'S Sporting Goods —Turlock, CA
- $19.50 - $28.50 an hour
- Full-time
- Background check
- High school diploma or GED
- 1 year
Academic Records Coordinator II (ASC II)
California State University Stanislaus —Turlock, CA
- $4,047 - $5,896 a month
- Temporary
- Background check
- High school
- English
- Paid holidays
- Health insurance
3d
Elections Specialist I/II - Extra-Help Elections Specialist I/II
Merced County, CA —Merced, CA
- $40,185.60 - $53,372.80 a year
- Full-time
- Office
- High school diploma or GED
- Human resources
- Health savings account
- AD&D insurance
3d
Specialist: Seasonal, Part-time
Apple —Modesto, CA
- $22.00 - $28.88 an hour
- Part-time
- Entry level
- Employee stock purchase plan
- Health insurance
Academic Records Coordinator II (ASC II)
California State University —Turlock, CA
- Online Application
- Background check
- High school
- English
- Paid holidays
- Health insurance
3d
Gardening Specialist
California State University Stanislaus —Turlock, CA
- $3,736 - $5,232 a month
- Online Application
- Background check
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Wound Care Provider (MD, DO, PA, or NP)
Integrity Wound Solutions —Merced, CA
- Up to $250,000 a year
- Temporary
- Medicine
- Mid-level
- Outpatient experience
- Relocation assistance
- Health insurance
Quick Apply
Dentist
Turlock Smiles Dentistry and Orthodontics —Turlock, CA
- $160,000 - $390,000 a year
- Full-time
- Dental office
- CAD
- Epic
- Health insurance
- Dental insurance
Senior Accountant
Jain Farm Fresh Foods, Inc. —Merced, CA
- $70,000 - $90,000 a year
- Full-time
- Background check
- CPA
- Ability to walk for extended periods
- Health savings account
- Health insurance
Quick Apply

I want to receive the latest job alert for member experience specialist in turlock, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

member experience specialist jobs near turlock, ca

Scheduler jobs in Modesto, CA

Dentist jobs in Turlock, CA

Member Services Representative jobs in Modesto, CA

Security Specialist jobs in Long Beach, CA

Security Manager jobs in Dallas, TX

Security Specialist jobs in Sacramento, CA

Security Specialist jobs in Indiana

Security Specialist jobs in Boston, MA

Community Support Specialist jobs in St. Louis, MO

Hospital Security Officer jobs in Brooklyn, NY

Work From Home Medical Scheduler jobs in Kansas City, MO 64155

Scheduler jobs in New York, NY

Scheduler Remote jobs in Dallas, TX

Surgery Scheduler jobs in Georgia

Remote Appointment Scheduler jobs in Connecticut

Remote Patient Scheduler jobs in Philadelphia, PA

Records Coordinator jobs in Richmond, VA

Records Coordinator jobs in Dayton, OH

Medical Records jobs in Tacoma, WA

Medical Records jobs in Louisville, KY

Member Experience Specialist

Valley First Credit Union -
Turlock, CA

Apply Now

Job Details

Full-time
$22 - $26 an hour

Qualifications

Customer communication

Full Job Description

The primary responsibilities of a Member Experience Specialist is to expand member relationships by using consultative behaviors in identifying and meeting members? needs by effectively cross-selling all Credit Union products and services. Build relationships with our members, engage members, and educate them about Valley First Credit Unions products and services. Build and complete Relationship Builders and 2×2×2 follow-up for all loan requests and new accounts. Provide routine to complex information on Credit Union services or policies. Assist members with inquiries, requests, and/or problems in a friendly, respectful, courteous, and professional manner. Contribute to member satisfaction and retention. Maintain branch surroundings that reflect the Credit Union?s commitment to provide a friendly, respectful, courteous and professional business environment for all Credit Union members. This position takes complete ownership of the members needs while meeting credit union standards. Contribute to efficient Credit Union operations by performing duties accurately and in a timely manner.

Use consultative behaviors and language when assisting members. Complete Relationship Builders on every loan and New Account to deepen the relationship and consistent follow-up with the 2×2×2 process. Prepare, update daily Synapsys, and maintain monthly sales reports, which include loans, Debt Protection (DP), and Guaranteed Asset Protection (GAP). Prepare other reports as requested by Management.

Provide members with loan applications and any other forms necessary to transact business with the Credit Union. May accept, review and process completed loan applications, interview loan applicants; evaluate background information including credit history, employment history, and debt-to-income ratio of applicant. Determine collateral needs and payment plans for approved loans. Cross-sell payment protection, Guaranteed Asset Protection (GAP), and Debt Protection (DP). Assure that all conditions set for approval have been satisfied, and fund approved loans.

Open new accounts including: savings, checking, money market, certificates of deposit, business accounts, Individual Retirement Accounts (IRA?s), ESA/Trust/Estate/Rep Payee/UTTMA/Guardianship and Blocked accounts. Assist members with completing direct deposit/transfer forms, fraud and dispute forms. Place member check order/re-order, issue/reissue VISA check and VISA credit cards. Make changes to existing accounts, including name, addresses and other pertinent or confidential information. Provide information on Credit Union services or policies, including eligibility for membership, types of Credit Union accounts, various interest rates, current dividend rates, locations, office hours and telephone numbers.

Follow the Credit Union?s written policies and procedures to ensure compliance with all required regulations and to prevent fraud and losses. May serve as a Notary Public and will be registered through NMLS.

Provide exceptional member service including making eye contact, welcoming and greeting members verbally with hand shaking, and demonstrating willingness to help by body language and a friendly tone of voice. Ability to recognize and adapt to traffic flow. Assist members using the Interactive Teller Machine (ITM). Educate members to make them comfortable and competent using the interactive technology. Provide high priority to member satisfaction; act in accordance with Valley First Credit Union?s brand and core values. Act as a leader in sales, product knowledge, member resolution and work ethic. Use consultative behaviors and language when assisting members. Complete Relationship Builders on every loan and New Account to deepen the relationship and consistent follow-up with the 2×2×2 process.

Perform routine member transactions including: deposits, withdrawals, cash advances, loan payments, transfers and check cashing. Sell money orders and cashier?s checks. Accept requests for stop payments, wire transfers, perform file maintenance on accounts, order debit/credit cards and various other items. Provide members statements and check copies, assist members with statement reconciliation. Provide members with account status information, including current balances and accurate loan pay-offs. Assist members to resolve discrepancies and grievances. Provide accurate accounting of transactions by balancing and preparing daily balance sheet.

Experience, Education & Skills

2? 4 years of customer service experience preferrably in the financial services industry or sales role
Knowledge and proven ability in troubleshooting issues that may arise with digital technologies including websites
Bilingual in Spanish and English strongly preferred
Ability to analyze and make sound decisions
Employee must be professional, dependable, and flexible
Excellent communication skills
Excellent interpersonal skills with members as well as co-workers; team oriented
Maintain enthusiasm towards job functions and duties
Maintain thorough knowledge of all Credit Union products and services
Ability to evaluate each member?s financial situation and cross-sell beneficial products and services
Support service and sales objectives; meet monthly, quarterly and annual goals as set forth by management
Employee must possess problem resolution skills
Maintain knowledge of rules and regulations that govern credit unions including but not limited to, BSA, OFAC and Reg. CC.

Pay Range and Schedule:

This position is a Tier 6, with a pay rate ranging from $22.00- $26.00 per hour
- The anticipated pay rate for new hires is between the low-end and midpoint of the range, depending on experience
- The pay rates listed above are based upon the geographic location of our Administrative Offices in Modesto, CA using the greater Central Valley area for our pay range calculations
Full Time, typically 36-40 hours per week
- Schedule will be based around branch's hours of operation, which are as follows:
- Monday to Thursday- 9am to 5:30pm
- Friday- 9am to 6pm
- Saturday- 9am to 1pm (rotating shift)
- Flexibility to occasionally work early or late hours, typically with advance notice

Apply Now

Refine Your Search

member experience specialist jobs in turlock, ca

Member Experience Specialist

Marketing Communications Specialist

Trauma Registrar

Target Security Specialist

Modesto Branch - Member Service Specialist II (Full-Time)

Store Scanning Specialist

Outreach Specialist

Delivery Specialist

Guest Service Specialist

Delivery Specialist - Hub

Supervisor, Scheduling

Specialist Footwear

Academic Records Coordinator II (ASC II)

Elections Specialist I/II - Extra-Help Elections Specialist I/II

Specialist: Seasonal, Part-time

Academic Records Coordinator II (ASC II)

Gardening Specialist

Wound Care Provider (MD, DO, PA, or NP)

Dentist

Senior Accountant

I want to receive the latest job alert for member experience specialist in turlock, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected