Top 14 Call center representative Jobs in Turlock Ca

Call Center Patient Service Representative-Bilingual (Spanish)
Tenaya Medical Group —Turlock, CA
- $21 an hour
- Full-time
- Medical office experience
- In-person
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
15h
Lead Contact Center Representative
Valley First Credit Union —Modesto, CA
- $23 - $29 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Leadership
Member Services Representative (Temporary) (Bilingual)
Central California Alliance for Health —Merced, CA
- $25.25 - $27.25 an hour
- Temporary
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
- Wellness program
- Paid holidays
Quick Apply
Customer Service Phone Representative (Temp to Hire)
Patelco Credit Union —Merced, CA
- $22 an hour
- Temporary
- Spanish
- English
- Microsoft Office
- Paid holidays
- Health insurance
12d
Automotive Customer Service Specialist
American Chevrolet —Modesto, CA
- From $20 an hour
- 8 hour shift
- Dealership
- High school diploma or GED
- Driver's License
- Paid training
- Health insurance
Quick Apply
7d

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Call Center Patient Service Representative-Bilingual (Spanish)
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Call Center Patient Service Representative-Bilingual (Spanish)

Tenaya Medical Group
Turlock, CA

Quick Apply

Job Details

Full-time
$21 an hour
15 hours ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Record keeping
Electronic health records (EHR) management
Phone communication
Spreadsheets
Health insurance policy knowledge
Word embeddings
Documentation tools
Clinical data entry
Healthcare privacy protection
Productivity software
Managing patient records
Medical terminology
Quality data entry
Customer data entry

Full Job Description

Overview

Join our dynamic healthcare support team as a Call Center Patient Service Representative! In this vital role, you will serve as the primary point of contact for patients, healthcare providers, and insurance companies, delivering exceptional customer service through efficient phone communication and data management. Your energetic approach and technical proficiency will help streamline patient interactions, ensure accurate record-keeping, and promote a positive experience for everyone you assist. This position offers an engaging environment where your communication skills and healthcare knowledge can truly make a difference.

Responsibilities

Handle high-volume inbound and outbound calls with professionalism, courtesy, and enthusiasm to address patient inquiries, appointment scheduling, and follow-up needs
Manage electronic health records (EHR) systems accurately by entering data swiftly and ensuring all information is up-to-date and compliant with privacy regulations
Assist patients with health insurance questions, coverage details, and billing issues by providing clear explanations and solutions
Utilize Microsoft Office tools to document interactions, generate reports, and maintain organized records of patient communications
Support healthcare providers by coordinating appointment schedules, verifying patient information, and facilitating seamless communication between departments
Apply strong phone etiquette to de-escalate concerns, resolve problems efficiently, and ensure patient satisfaction at every touchpoint
Demonstrate technical proficiency in using healthcare software systems such as EMR/EHR platforms for efficient record management

Requirements

Must speak Spanish
Proven experience in call center environments or healthcare support roles with excellent phone call management skills
Strong communication skills in English; bilingual abilities are a plus to serve diverse patient populations
Familiarity with Microsoft Office applications including Word and Excel for documentation purposes
Knowledge of medical terminology, health insurance processes, and electronic health records (EHR) management systems
Ability to handle sensitive information with confidentiality while maintaining accuracy through data entry tasks
Customer service-oriented mindset with problem-solving skills to address patient concerns effectively
Previous medical office or healthcare support experience is preferred but not required; training will be provided for the right candidate

This role is ideal for motivated individuals eager to contribute to quality patient care through energetic communication and technical expertise. We are committed to fostering an inclusive environment where your skills can thrive while making a meaningful impact on healthcare experiences.

Pay: $21.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

call center representative jobs in turlock ca

Call Center Patient Service Representative-Bilingual (Spanish)

Lead Contact Center Representative

Member Services Representative (Temporary) (Bilingual)

Customer Service Phone Representative (Temp to Hire)

Automotive Customer Service Specialist

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