Top 49 Administrator Jobs in Turners Falls, Ma

Technical Customer Service & Contracts Administrator
Pelican Products, Inc. —South Deerfield, MA
- $25 - $35 an hour
- Full-time
- CAD
- Mid-level
- Office
- Wellness program
- Health savings account
Quick Apply
8d
Temporary Administrative Assistant
CBIZ —Greenfield, MA
- Temporary
- Writing skills
- Office
- High school diploma or GED
14d
Administrative Assistant
Smith College —Northampton, MA
- $25.23 - $30.84 an hour
- Full-time
- Mid-level
- Office
- 3 years
Administrative Coordinator
Smith College —Northampton, MA
- $25.23 - $30.84 an hour
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
14d
Legal Operations Manager
Legacy Counsellors, P.C. —Easthampton, MA
- From $80,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Military Service - U.S. Air National Guard, Administration
Military Service - U.S. Air National Guard Recruiting —Massachusetts
- From $49,838.78 a year
- Full-time
- Military
- Computer literacy
- English
Department Administrator
University of Massachusetts Amherst —Amherst, MA
- $50,722 - $76,025 a year
- Weekends as needed
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Writing skills
11d
Clerical Substitute
Amherst Pelham Regional School District —Amherst, MA
- $26.47 - $37.08 an hour
- Full-time
- School experience
- Word processing
- Computer literacy
10d
ADMINISTRATIVE ASSISTANT
Windham Southeast Supervisory Union —Brattleboro, VT
- $19.96 - $27.81 an hour
- Full-time
- High school
- Office
- Public school
Executive Assistant to the President
Amherst College —Amherst, MA
- $95,000 - $110,000 a year
- Weekends as needed
- Google Workspace
- 5 years
- Research
14d
Front Desk Receptionist - Full Time
A.H. Rist Insurance Agency, Inc —Turners Falls, MA
- $19 - $20 an hour
- Full-time
- Office
- Data entry
- Organizational skills
- Paid time off
- Flexible schedule
Quick Apply
11d
Academic Support Coordinator (Casual Position)
Amherst College —Amherst, MA
- $28 - $30 an hour
- Part-time
- Research
- Mid-level
- Office
6h
Operations & Administrative Assistant
COLLABORATIVE FOR EDUCATIONAL SERVICES INC —Northampton, MA
- $39,600 - $59,400 a year
- Full-time
- School experience
- Google Workspace
- Office
Central Office Executive Administrative Assistant
Ralph C. Mahar Regional School District —Orange, MA
- $23.02 - $28.91 an hour
- Full-time
- School experience
- Google Workspace
- Mid-level
3d
Millwork Administrative Technician
Boise Cascade Company —Hatfield, MA
- Mid-level
- Office
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
4d
Business Office Manager
Snow & Sons Landscaping —Greenfield, MA
- $25 - $30 an hour
- Part-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Academic Department Coordinator (Film & Media Studies, Education Studies, & Special Projects)
Amherst College —Amherst, MA
- $27 - $30 an hour
- Full-time
- Google Workspace
- Customer service
- ERP systems
Clerk IV (New Student Orientation, Transitions & Family Programs Office Assistant
University of Massachusetts Amherst —Amherst, MA
- Weekends as needed
- Word processing
- English
- Mid-level
Administrative Assistant – Brattleboro
Community College of Vermont —Brattleboro, VT
- $18 an hour
- Part-time
- Office
- University
- Computer skills
Manager, Operations & Finance of the Technology Transfer Office
University of Massachusetts Amherst —Amherst, MA
- Full-time
- Hybrid work
- Microsoft Word
- Office
- Analysis skills

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Technical Customer Service & Contracts Administrator

Pelican Products, Inc. -
South Deerfield, MA

Quick Apply

Job Details

Full-time
$25 - $35 an hour
8 days ago

Benefits

Wellness program
Health savings account
Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Referral program
Pet insurance

Qualifications

Customer communication
Customer returns handling

Full Job Description

We're Hiring: Technical Customer Service & Contracts Administrator
Location: South Deerfield, MA
Company: Pelican Products
Who We Are
At Pelican, we engineer products that stand up to the world’s toughest conditions—because the people who rely on us do too. For nearly 50 years, we’ve been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits.

With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it’s transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Pelican products are Built to Protect to Equip for the Mission.

At Pelican, your work has a real-world impact. You’ll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn’t an option. If you’re ready to build something that makes a difference, be part of a team that protects what matters most.

What You'll Do:
You’ll own customer requests from initial contact through order fulfillment. Your role will combine customer service, technical coordination, quoting, order management, and account support to ensure customers receive accurate information and commitments.

Manage dealer and end-user requests from initial inquiry through quotation, order fulfillment, and shipment.
Prepare customer quotations and provide accurate information on products, pricing, availability, lead times, and order status.
Process standard, custom, and design-related customer orders accurately in SAP.
Coordinate technical and custom product requirements with Engineering, Design, Estimating, Sales, and Operations.
Review and interpret CAD drawings to help coordinate customer-specific product requirements.
Monitor open orders and backlogs, proactively communicate status, and work across departments to resolve delays or order issues.
Serve as a central point of contact for customers, ensuring questions and requests receive timely follow-up.
Support customers with product selection, product testing information, engineering drawings, and samples.
Coordinate returns, RMAs, credits, debits, and other customer account requests.
Maintain accurate customer, order, opportunity, and account information within SAP, Salesforce, and related systems.
Partner with Sales to identify customer needs and opportunities that support account retention and growth.
Assist Finance with credit and debit memos, commission administration, rebate reporting, and account-related issues.
Enter and track NCRs, CRM support tickets, customer complaints, and compliments to support Quality initiatives.
Provide trade show support, including coordination of samples and literature, as needed.
Support team training, peer reviews, and continuous improvement activities.

What We’re Looking For

Associate degree in Business or a related field preferred, or at least 2 years of relevant customer service, sales support, account support, or office experience.
Experience supporting customers through quoting, order processing, fulfillment, and issue resolution.
Strong customer service skills with the ability to take ownership of requests through completion.
Ability to read and interpret CAD drawings.
Experience with SAP and Salesforce.
Strong Microsoft Office skills.
Strong written and verbal communication skills.
Attention to detail when managing quotations, technical requirements, pricing, orders, and customer information.
Ability to manage multiple priorities and deadlines.
Ability to work closely with Sales, Engineering, Operations, Finance, and other departments.

What’s In It For You:
Join a company that truly values its employees! We offer a relaxed and casual work environment, a strong commitment to giving back to communities, and a focus on employee satisfaction. With regular opportunities to share feedback with leadership and structured performance evaluations, we ensure that your voice is heard and your growth is supported.

Competitive paid time off plans / Holiday pay /extra vacation purchase opportunities
401k plan – with immediate match
Great Benefits – several options including Pet insurance for our animal lovers.
Health Savings Account Contribution
Wellness Discount Program
Global Mental Wellness Program
Quarterly Employee Celebration Days
Peer to Peer Recognition Program
Service Recognition Program
Amazing employee discount program on Pelican Products, Pelican branded apparel and gear
Employee referral program – get paid to work with your trusted network.
Beautiful New England location
Onsite Gym
Established reputable brand offering premium products – you’ll be proud to represent Pelican!
And more…

ITAR Compliance Notice:
This position is located at a facility that is subject to the International Traffic in Arms Regulations (ITAR). In order to comply with these government regulations, applicants must be a U.S. Person as defined by ITAR (22 CFR §120.15). A U.S. Person includes a U.S. citizen, lawful permanent resident (Green Card holder), or individual granted asylum or refugee status in the United States.

Compensation & Benefits:
Our compensation reflects the cost of labor across several U.S. geographic markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The annual U.S. pay range for this position is listed below. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits, including paid time off, 10 paid holidays per year, medical/dental/vision insurance, company-paid life and disability plans, and matching 401k to eligible employees.
Pelican Products, Inc. is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Quick Apply

Refine Your Search

administrator jobs in turners falls, ma

Technical Customer Service & Contracts Administrator

Temporary Administrative Assistant

Administrative Assistant

Administrative Coordinator

Legal Operations Manager

Military Service - U.S. Air National Guard, Administration

Department Administrator

Clerical Substitute

ADMINISTRATIVE ASSISTANT

Executive Assistant to the President

Front Desk Receptionist - Full Time

Academic Support Coordinator (Casual Position)

Operations & Administrative Assistant

Central Office Executive Administrative Assistant

Millwork Administrative Technician

Business Office Manager

Academic Department Coordinator (Film & Media Studies, Education Studies, & Special Projects)

Clerk IV (New Student Orientation, Transitions & Family Programs Office Assistant

Administrative Assistant – Brattleboro

Manager, Operations & Finance of the Technology Transfer Office

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