Top 457 Remote work from home customer service Jobs in Tx

Customer Care Associate (100% Work from Home)
Visualutions, Inc. —Spring, TX
- $21 - $25 an hour
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Work from home
Quick Apply
Customer Service Representative
UnitedHealthcare —Fort Worth, TX
- $16 - $29 an hour
- 8 hour shift
- Remote
- 18 years or older
- Spanish
- Computer literacy
- On-the-job training
4d
Representative I Client Support
CVS Health —Texas
- $17.00 - $28.46 an hour
- Full-time
- Remote
- High school diploma or GED
- Fair chance
- 1 year
- Health insurance
- Dental insurance
3d
Seasonal Team Member Customer Care - Work At Home (TX, OK, AL, GA Applications Only)
Academy Sports —Katy, TX
- Part-time
- Remote
- Spanish
- Writing skills
- English
Customer Service Specialist - Remote
Teleperformance —Texas
- $17.00 - $18.50 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- Windows
- Paid training
- Health insurance
Customer Service Representative - October 2026 Start - Inbound Only
Principle Choice Solutions LLC —El Paso, TX
- $16.78 - $21.71 an hour
- Overtime
- Remote
- Research
- Computer skills
- 1 year
- Paid training
- Paid holidays
Quick Apply
14h
Customer Care Advisor
NCD —Houston, TX
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Typing
- Paid training
- Disability insurance
Quick Apply
Customer Service Representative (Remote)
Concentrix —Texas
- $15 an hour
- Urgently hiring
- Remote
- Microsoft Outlook
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Remote Customer Care Specialist
Integral Care —Austin, TX
- $21.66 an hour
- Full-time
- Remote
- Clean driving record
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Disability insurance
Member Engagement Service Coordinator
CVS Health —Texas
- $17.00 - $28.46 an hour
- Overtime
- Remote
- Google Workspace
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
Customer Support Rep
Texas Sports Academy Main —Austin, TX
- $25 an hour
- Full-time
- Remote
- School experience
- Spanish
- English
Quick Apply
4d
Customer Service / Healthcare Claims Rep (Remote)
Concentrix —Texas
- $15 - $18 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
1d
Concierge (Remote) at VillaSport
Syufy Enterprises —Houston, TX
- Weekends as needed
- Remote
- Computer literacy
- Computer skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Virtual Customer Care
Hayward Roofing —Houston, TX
- $30 - $37 a month
- Full-time
- Remote
- Communication skills
- Entry level
Quick Apply
Remote Customer Service Representative
VoiceAmaze LLC —Houston, TX
- $7.50 - $14.00 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Work from home
- Opportunities for advancement
Quick Apply
Remote - Enrollment Specialist - ID# 004
CareHarmony —Texas
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Temporary Outbound Customer Care Specialist
American Heart Association —Dallas, TX
- $17.50 an hour
- Full-time
- Remote
- High school diploma or GED
- Fair chance
- Typing
- Wellness program
- Paid holidays
Customer Support Specialist - 100% Remote!
Converge Technology Solutions —Houston, TX
- Full-time
- Remote
- High school diploma or GED
- Mentoring
- Typing
1d
Customer Service Representative - Healthcare (Seasonal, Remote)
Concentrix —Texas
- $15 an hour
- Urgently hiring
- Remote
- Background check
- Computer literacy
- Residential
- Paid training
- Paid holidays
Customer Service Representative - Seasonal
Williams-Sonoma Inc. Customer Care Centers —Houston, TX
- $15 an hour
- Seasonal
- Remote
- Residential
- 1 year
- Communication skills
- Work from home
- Employee discount

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Customer Care Associate (100% Work from Home)

Visualutions, Inc. -
Spring, TX

Quick Apply

Job Details

Full-time
$21 - $25 an hour

Benefits

Work from home

Qualifications

Customer communication
Spreadsheets
Incident Escalation
Documentation tools
IT experience within healthcare
Productivity software
Escalation handling
Excel data analysis

Full Job Description

Customer Care Associate Job Description

Position Summary

The Customer Care Associate supports Revenue Support by documenting customer and internal requests, reviewing medical/dental explanation of benefits (EOB)/electronic remittance advice (ERA) and billing-related information, tracking follow-up, and routing issues to the right owner. This role keeps revenue support work organized, visible, and moving forward through accurate documentation, clear communication, intermediate Excel use, and effective navigation of healthcare billing platforms.

Qualifications

Required

Minimum of 2 years of experience working with medical Explanation of Benefits (EOB) documents, healthcare billing support, payer follow-up, revenue cycle support, or related healthcare operations.
Intermediate Microsoft Excel skills, including the ability to sort, filter, organize, review, and summarize data accurately.
Ability to navigate at least one major healthcare billing platform, such as Epic, eClinicalWorks, athenahealth, or Intergy.
Strong written and verbal communication skills, with the ability to document issues, status updates, and next steps clearly.
Strong organization, follow-through, and attention to detail while managing multiple priorities and deadlines.
Ability to work independently, complete assigned tasks on time, and escalate questions, risks, or unresolved issues appropriately.
Proficiency with Microsoft Office and ability to learn internal systems, customer support tools, and workflow platforms.

Preferred

Experience in healthcare IT, payer support, enrollment, credentialing, EDI, or customer support.
Familiarity with CRM, ticketing, helpdesk, or workflow management systems.
Experience preparing customer call materials, documenting meeting notes, tracking action items, or coordinating follow-up across teams.

Key Responsibilities and Expected Performance Outcomes

Key Responsibilities

Review assigned customer and internal requests, document the issue clearly, and identify the next step needed to move work forward.
Respond to customer and internal inquiries with timely, professional, and accurate communication.
Review medical EOB and billing-related information to support accurate documentation, routing, and follow-up.
Prepare customer call agendas, organize discussion items, and document notes, action items, owners, and next steps.
Track assigned follow-up items through completion and escalate delays, missing information, unclear ownership, or unresolved issues promptly.
Maintain accurate records in the appropriate systems so requests, status updates, decisions, and follow-up needs are easy to locate and understand.
Route Revenue Support-related items to the correct internal owner based on established processes and escalation pathways.
Escalate complex issues involving payer setup, enrollment, credentialing, EDI connectivity, platform access, or unresolved customer support needs with clear context.
Use Excel and workflow tools to organize, review, and summarize customer support and revenue-related information.
Build working knowledge of Visualutions products, customer support processes, healthcare billing platforms, and Revenue Support workflows.

Expected Performance Outcomes

Customer and internal requests are documented accurately, routed appropriately, and followed through to completion or escalation.
EOB and billing-related details are captured with enough context to support effective review and resolution.
Customer calls and internal meetings have clear agendas, notes, action items, owners, and next steps.
Follow-up items remain visible, organized, and current so delays and unresolved issues are surfaced early.
Revenue Support issues are escalated with clear facts, supporting details, and appropriate urgency.
Records, notes, and status updates are accurate, organized, and easy for others to understand.
Work supports predictable revenue-related workflows by improving visibility, follow-through, and issue routing.
The role demonstrates dependable communication, accurate documentation, timely follow-up, and sound judgment in daily work.

Core Competencies (Required for All Employees)

Critical Thinking: Reviews customer questions, medical EOB details, billing information, and issue documentation to determine what can be resolved, what needs more information, and what should be escalated.
Interpersonal Skills: Communicates clearly and professionally with customers, peers, and internal teams while building trust through responsiveness and follow-through.
Organizing and Planning: Manages agendas, notes, action items, billing details, and follow-up tasks so work remains organized, visible, and on track.
Production: Completes assigned support work accurately and within expected time frames while balancing competing priorities.
Dependability: Follows through on commitments, protects confidential information, communicates delays early, and escalates unresolved issues appropriately.
Quality Focus: Maintains accurate documentation, clear status updates, and consistent follow-up to reduce confusion, rework, and preventable delays.

Quick Apply

Refine Your Search

remote work from home customer service jobs in tx

Customer Care Associate (100% Work from Home)

Customer Service Representative

Representative I Client Support

Seasonal Team Member Customer Care - Work At Home (TX, OK, AL, GA Applications Only)

Customer Service Specialist - Remote

Customer Service Representative - October 2026 Start - Inbound Only

Customer Care Advisor

Customer Service Representative (Remote)

Remote Customer Care Specialist

Member Engagement Service Coordinator

Customer Support Rep

Customer Service / Healthcare Claims Rep (Remote)

Concierge (Remote) at VillaSport

Virtual Customer Care

Remote Customer Service Representative

Remote - Enrollment Specialist - ID# 004

Temporary Outbound Customer Care Specialist

Customer Support Specialist - 100% Remote!

Customer Service Representative - Healthcare (Seasonal, Remote)

Customer Service Representative - Seasonal

I want to receive the latest job alert for remote work from home customer service in tx

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