Top 851 Senior director Jobs in Tx

Senior Director, Servicing Operations
Mission Lane —Dallas, TX
- $184,000 - $216,000 a year
- Full-time
- Remote
- Travel
- Senior level
- Leadership
- Paid parental leave
- Disability insurance
Senior Director, Community
HackerOne —Austin, TX
- $210,000 - $302,000 a year
- Full-time
- Remote
- Background check
- Recruiting
- Fair chance
- Paid parental leave
- Paid holidays
Senior Director Customer Care Operations
NextEra Energy, Inc. —Houston, TX
- Full-time
- 7 years
- PMP
- Office
11d
Senior Director Chief of Staff - Alliances
NTT Ltd —Plano, TX
- $155,081 - $287,188 a year
- Remote
- 5 years
- Engineering
- Senior level
- Health savings account
- AD&D insurance
Senior Director, Enterprise AI
7-Eleven —Irving, TX
- Azure
- Office
- AWS
Senior Director, Field Ops Training
Affordable Care, LLC —Texas
- Full-time
- Remote
- 7 years
- Travel
- Senior level
Quick Apply
4d
Senior Director Lease Administration
Colliers International —Texas
- $126,554 - $145,000 a year
- Remote
- 7 years
- Microsoft Excel
- Bachelor's degree
- Paid parental leave
- AD&D insurance
Senior Director, Environmental Industrial Sales
TBK Environmental —Carrollton, TX
- $80,000 - $100,000 a year
- Full-time
- Bachelor's degree
- Travel
- In-person
- Health savings account
- Health insurance
Quick Apply
4d
Senior Finance Director - San Antonio
StandardAero —San Antonio, TX
- Full-time
- CPA
- Office
- Finance
- AD&D insurance
- Disability insurance
Senior Living Culinary Director
Confidential —Beaumont, TX
- $70,000 - $72,000 a year
- Full-time
- ServSafe
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
LVN/LPN Wellness Director - Assisted Living
Brookdale Senior Living Inc. —Midland, TX
- Full-time
- LVN
- RN License
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Regional Director of Sales - Senior Living | Multi-Site Leadership
Integrated Real Estate Group —Houston, TX
- Full-time
- Up to 50% travel
- Local
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
Executive Director
Brookdale Senior Living Inc. —Midland, TX
- Nights as needed
- Writing skills
- 3 years
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Quick Apply
Wellness Director (CFAL)
Civitas Senior Living —Willow Park, TX
- LVN
- RN License
- Customer service
- AD&D insurance
- Dental insurance
Quick Apply
Sr. Director, Ambulatory RNs
UT Southwestern —Dallas, TX
- Full-time
- Nursing
- RN License
- 5 years
- Paid parental leave
- Paid holidays
Senior Corporate Tax Manager/Director
NuDevco Investments —Houston, TX
- Full-time
- Background check
- 7 years
- Microsoft Excel
- AD&D insurance
- Health insurance
4d
Activities Director - Country Place Canton Mulberry
Country Place Senior Living of Canton Mulberry —Canton, TX
- Full-time
- Background check
- Residential
- Marketing
Quick Apply
Sales Director - Senior Living - Keller, TX
Mustang Creek Estates —Keller, TX
- Full-time
- Mid-level
- Residential
- Organizational skills
Quick Apply
12d
Activity Director - Senior Living & Skilled Nursing
Bastrop Lost Pines Nursing and Rehabilitation Center —Bastrop, TX
- Full-time
- Skilled nursing facility
- Mid-level
- Bachelor's degree
Quick Apply
10d
Senior Academic Tech Svc Director, Dedman Law & Perkins
Southern Methodist University —Dallas, TX
- Full-time
- School experience
- 6 years
- Doctoral degree
- Health insurance
- Dental insurance

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senior director jobs near tx

Senior Director, Servicing Operations

Mission Lane -
Dallas, TX

Apply Now

Job Details

Full-time
$184,000 - $216,000 a year

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Financial services customer support
Managing teams in a customer support role
Team leadership
Frontline customer support management
Industry knowledge of financial compliance
Team development
Leading team collaboration initiatives
Call center management
Senior leadership
Team building

Full Job Description

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we're enabling people to unlock real financial progress. Sound like a mission you can get behind?

We're looking for a Senior Director of Servicing Operations to own the strategy and execution of customer servicing and back office fulfillment, reporting to the SVP of Operations.

The impact you'll make:

A Mission Lane customer is on the phone or in the app right now, working through a question about their account. They're not just a ticket to close. They're a person with a goal, and how this moment goes is how they know Mission Lane is on their side.

The Senior Director of Servicing Operations makes sure these moments land right; building the strategy, teams, and standards that turn everyday service into real progress for the people we serve.

As Senior Director, Servicing Operations, you will:

Set the 3 year strategy and vision for both customer-facing servicing and back office fulfillment, and build the roadmap yourself.
Own the day-to-day: keeping resolution speed, quality scores, cost and efficiency, and associate engagement on target, and stepping in with a remediation plan the moment any of them slip.
Build a team, in-house and through our contact center partners, that people want to stay and grow in.
Become the person the SVP and other senior leaders call when they need a read on where servicing should go next.

You'll thrive in this role if:

You've built a strategy without a template to follow.
You've led work that reached beyond your own team to move something company-wide.
You build real trust with the people on your team, whether they're on your in-house remote team or work for an outsourcing partner.

Minimum Qualifications:

10+ years leading contact center servicing operations, including managing in-house teams and holding third-party or outsourced sites accountable to service levels
10+ years of people management experience, including managing other managers and developing them to grow their own teams
Experience in a regulated financial services or fintech environment, where you understand how compliance and complaint-handling requirements shape service operations
A track record of building strategy for a service or operations function
A track record of hitting operational targets and fixing problems fast when something slips
Strong influence and communication skills, built from getting buy-in with frontline agents to executives and everyone in between
Ability to travel for in-person team collaboration (~4-6 times per year) and to visit contact center sites as needed

Compensation:

Annual full-time starting base salary range: $184,000 - $216,000

This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs.

Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/dental/vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-first work environment.

About Mission Lane:

Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.

It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn't do.

In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.

Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.

Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.

Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status.

Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting [email protected].

Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.

Application Integrity:

Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We're looking for team members who share our dedication to transparency and truth. Please verify that the information in your application is accurate and complete.

Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.

Apply Now

Refine Your Search

senior director jobs in tx

Senior Director, Servicing Operations

Senior Director, Community

Senior Director Customer Care Operations

Senior Director Chief of Staff - Alliances

Senior Director, Enterprise AI

Senior Director, Field Ops Training

Senior Director Lease Administration

Senior Director, Environmental Industrial Sales

Senior Finance Director - San Antonio

Senior Living Culinary Director

LVN/LPN Wellness Director - Assisted Living

Regional Director of Sales - Senior Living | Multi-Site Leadership

Executive Director

Wellness Director (CFAL)

Sr. Director, Ambulatory RNs

Senior Corporate Tax Manager/Director

Activities Director - Country Place Canton Mulberry

Sales Director - Senior Living - Keller, TX

Activity Director - Senior Living & Skilled Nursing

Senior Academic Tech Svc Director, Dedman Law & Perkins

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