Top 149 Support engineer Jobs in Tyler, Tx

Desktop Support Technician
HCL Technologies Limited - Business Services —Tyler, TX
- $51,000 - $75,000 a year
- Email
- Background check
- Computer Science
- Research
- AD&D insurance
- Paid holidays
Quick Apply
5d
Engineer
TechServ Consulting & Training —Tyler, TX
- Extended hours
- Bachelor of Science
- Engineering
- Research
- Paid holidays
- Health insurance
Quick Apply
Software Engineer, Workday (Integrations)
Insperity —Texas
- $78,100 - $88,950 a year
- Full-time
- Computer Science
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Database Engineer
Y&L Consulting —Texas
- $70 - $75 an hour
- Full-time
- Oracle
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Field Service Electrical Engineer ( US Nationwide - 100% Travel )
SIEYUAN ELECTRIC USA, LLC —Texas
- $100,000 - $150,000 a year
- Overtime
- Construction site
- Research
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Supervisor - Make Ready Power Design (Remote)
Sigma Technologies, Ltd. —Tyler, TX
- Weekends as needed
- Remote
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Paid holidays
Quick Apply
7d
Project Engineer
Smith County —Tyler, TX
- $109,192 - $116,050 a year
- Construction site
- 5 years
- Bachelor of Science
AI Automation Analyst
The University of Texas at Tyler —Tyler, TX
- Full-time
- Computer science
- Computer Science
- Master's degree
- Retirement plan
3d
IP Ops Engineer I
Optimum —Tyler, TX
- Overnight shift
- Background check
- Computer Science
- Bachelor of Science
Quick Apply
Product Security Engineer
Trane Technologies —Tyler, TX
- $108,236.66 - $151,479.99 a year
- Full-time
- Computer Science
- Pass drug screening
- Residential
- Paid holidays
- Health insurance
Information Security Engineer
Brookshire Grocery Company —Tyler, TX
- Weekends as needed
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Component Engineer
Trane Technologies —Tyler, TX
- $52,300.00 - $74,199.99 a year
- Full-time
- Bachelor of Science
- Pass drug screening
- Residential
- Paid holidays
- Health insurance
Instrumentation Engineer
Samuel Engineering Inc —Tyler, TX
- Mid-level
- Bachelor's degree
- 2 years
Controls Systems Engineer
Trane Technologies —Tyler, TX
- $77,963.33 - $109,340.00 a year
- Full-time
- Bachelor of Science
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Sr. Controls Systems Engineer
Trane Technologies —Tyler, TX
- $113,050 - $143,700 a year
- Full-time
- Bachelor of Science
- Pass drug screening
- 8 years
- Paid holidays
- Health insurance
Process Engineer
Delek US —Tyler, TX
- Mid-level
- Bachelor's degree
- 2 years
- Health insurance
- 401(k) matching
3d
Transportation Design Engineer I or II - APD - Tyler District Headquarters
Texas Department of Transportation —Tyler, TX
- $65,104 - $114,099 a year
- Full-time
- 5 years
- Engineering
- Pass drug screening
- Wellness program
- Paid holidays
Tyler Pipe - Environmental Engineer
Tyler Pipe & Coupling —Tyler, TX
- Full-time
- Mid-level
- 3 years
- Analysis skills
Quick Apply
Network Engineer
Optimum —Tyler, TX
- On call
- Background check
- Maintenance
- Bachelor's degree
Quick Apply
11d
Transportation Engineer I/II/III
Texas Department of Transportation —Tyler, TX
- Full-time
- 5 years
- Engineering
- Pass drug screening
- Wellness program
- Paid holidays
10d

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support engineer jobs near tyler, tx

Desktop Support Technician

HCL Technologies Limited - Business Services -
Tyler, TX

Quick Apply

Job Details

Full-time
$51,000 - $75,000 a year
5 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Unlimited paid time off
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Customer communication
LAN
Equipment troubleshooting
Computer hardware
macOS
Desktop administration
Mobile devices

Full Job Description

Roles & Responsibilities:

Provide day to day desktop support to the End Users. Researching, diagnosing, trouble shooting and identifying solutions to resolve system issues on Laptop and Desktops on both OS & Hardware.
Maintaining stock levels of equipment and inventories
Building and deploying end user hardware; from tablets and phones through to laptops and desktops.
Working closely with wider team and Site Lead to manage starters and leavers in local sites.
Taking a proactive ownership of Tickets and Tasks assigned using ServiceNow.
Asking customers targeted questions to quickly understand the root cause of the problem.
Track computer system issues through to resolution, within agreed SLAs.
Providing support to Associates through a series of actions, email or chat, until they’ve solved a technical issue.
Properly escalate unresolved issues in a timely manner to appropriate internal teams (e.g. security/network/systems teams)
Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Follow up with clients to ensure their IT systems are fully functional after troubleshooting
Document technical knowledge in the form of notes and manuals
Maintain jovial relationships within the team and customers

Technical Skills:

Good knowledge of Windows client OS’ including, Windows 8 & 10.
Knowledge of Windows Imaging/OS deployment using tools like WDS/MDT/SCCM/AutoPilot.
Knowledge of Azure, especially intune and AAD.
Experience of data center management, including tape back up management.
Hands-on experience on Hardware Troubleshooting skills and log the call with Vendor for hardware replacement.
Knowledge on SCCM, Encryption software, VPN applications
Good knowledge on system troubleshooting and application troubleshooting (Event log check, disk space checks and error/failure logs etc).
Good knowledge of Active Directory (DHCP, DNS and OU/GPO).
Good Knowledge of Macintosh platform and application installation.
Good knowledge on Microsoft Office Products (Office-365/Office 2013).
Good knowledge of Network concepts (VLANs, VPN, LAN, WAN & Wi-Fi)
Basic skills on Printer support.
Conference Room Audio & Video support.
Good interpersonal skills.
Worked on ticketing tool eg SNOW, HP OpenView.

Requirements

Proven work experience as a Technical Support Engineer or Desktop Support Engineer
Proven experience with Windows/Mac OS environments.
Good understanding of computer systems, mobile devices and other tech products.
Ability to diagnose and troubleshoot technical issues.
Excellent problem-solving and communication skills.
Ability to provide step-by-step technical help, both written and verbal to non-technical staff
Graduate in Information Technology, Computer Science or relevant field
Additional certification in Microsoft or similar technologies is a plus
A+ or similar certification

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

Pay: $51,000.00 - $75,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Work Location: On the road

Quick Apply

Refine Your Search

support engineer jobs in tyler, tx

Desktop Support Technician

Engineer

Software Engineer, Workday (Integrations)

Database Engineer

Field Service Electrical Engineer ( US Nationwide - 100% Travel )

Supervisor - Make Ready Power Design (Remote)

Project Engineer

AI Automation Analyst

IP Ops Engineer I

Product Security Engineer

Information Security Engineer

Component Engineer

Instrumentation Engineer

Controls Systems Engineer

Sr. Controls Systems Engineer

Process Engineer

Transportation Design Engineer I or II - APD - Tyler District Headquarters

Tyler Pipe - Environmental Engineer

Network Engineer

Transportation Engineer I/II/III

I want to receive the latest job alert for support engineer in tyler, tx

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