Top 26 Medical coordinator Jobs in Tyler, Tx

Bilingual Care Coordinator (EAP)
National EAP —Texas
- $65,000 a year
- Full-time
- Bilingual
- Background check
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Referral Coordinator
UT Health East Texas —Tyler, TX
- Full-time
- High school diploma or GED
- Patient care
- 1 year
- Health insurance
- Tuition reimbursement
8d
Referral Program Coordinator
UT Health East Texas —Tyler, TX
- Full-time
- Microsoft Word
- Computer literacy
- Medical office experience
- Health insurance
- Tuition reimbursement
Care Coordinator
Andrews Center —Tyler, TX
- Full-time
- Bilingual
- High school diploma or GED
- Organizational skills
Intake Coordinator
Choice Health At Home —Tyler, TX
- Full-time
- LVN
- Customer service
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
Surgery Support Coordinator II- Tyler
Texas Oncology —Tyler, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Surgery
6d
Surgical Coordinator
EyeCare Associates of East Texas —Tyler, TX
- Overtime
- Microsoft Outlook
- Surgery
- High school diploma or GED
Quick Apply
Coordinator Patient Experience - Quality Management
Christus Health —Tyler, TX
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
3d
Surgical Coordinator
Eye Care Partners Career Opportunities —Tyler, TX
- Overtime
- Microsoft Outlook
- Surgery
- High school diploma or GED
Quick Apply
Renal Care Coordinator (Longview, TX)
Interwell Health —Kilgore, TX
- Full-time
- Mid-level
- In-person
- 2 years
Quick Apply
IDD Transition Coordinator
Andrews Center —Tyler, TX
- Full-time
- Mid-level
- Associate's degree
- 2 years
10d
Service Department Coordinator Brightree Specialist
TotalCare —Tyler, TX
- $19 - $21 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Parental leave
Quick Apply
1h
PASRR Habilitation Coord./PE Evaluator/ECC
Andrews Center —Tyler, TX
- Full-time
- Nursing home
- Mid-level
- Bachelor's degree
Patient Logistics Coordinator Paramedic
UT Health East Texas —Tyler, TX
- Full-time
- Hospital
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
Patient Logistics Coordinator Paramedic
UT Health East Texas —Tyler, TX
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Tuition reimbursement

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Referral Coordinator
UT Health East Texas —Tyler, TX
Answers phones in a timely yet professional manner, to include your first name and a greeting appropriate to the time of day.
8d
Referral Program Coordinator
UT Health East Texas —Tyler, TX
Two to Three years of work experience in a medical office. Knowledge of medical terminology and surgical scheduling. High school diploma or GED.

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Bilingual Care Coordinator (EAP)

National EAP
Texas

Quick Apply

Job Details

Full-time
$65,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance

Qualifications

Bilingual
Spanish
Master's degree
Clinical case management

Full Job Description

The Bilingual Care Coordinator is a licensed, master’s-level clinician whose primary role is to complete EAP intakes, assess immediate needs and safety concerns, and coordinate timely referrals to appropriate counseling, treatment, and community resources. Working in a fast-paced, high-volume, call-driven environment, this position responds to inbound requests by phone, online intake dashboard, email, and live chat. The Care Coordinator may be required to provide brief, in-the-moment clinical support. The Care Coordinator manages the full lifecycle of EAP cases from initial intake through referral, follow-up, and closure. This is an intake, referral, and care coordination role rather than an ongoing psychotherapy or counseling position.

Key Responsibilities:

Intake, Assessment, and Referral Coordination

Serve as a primary point of contact for incoming EAP service requests from members
Conduct structured telephonic EAP intakes in a fast-paced environment
Monitor and respond to activity within the online intake dashboard to ensure timely service delivery
Respond to service requests coming in via email and live chat
Assess presenting needs, preferences, eligibility, and level of care, then develop an action plan and coordinate referrals to appropriate EAP counselors, treatment providers, and community resources
Triage cases, conduct safety risk assessments, and provide brief, in-the-moment clinical support as needed

Referral Follow-Through & Case Management

Own cases from intake through referral, follow-up, and closure, ensuring continuity of care and adherence to established SOPs to deliver a high quality member experience
Conduct proactive outreach and follow-ups and coordinate with internal teams and external providers to support referral completion and monitor member engagement

Workplace & Organizational Support

Oversee mandatory/formal referral cases including providing organizational guidance to HR regarding member concerns and referral needs
Track and communicate member progress, attendance, and compliance via timely reports to HR for formal referrals
Coordinate and support Critical Incident Response (CIR) services following workplace crises or traumatic events
Facilitate logistics and communication for individual and group-based response services

Provider Network Management

Coordinate care with external affiliate providers and treatment resources
Support onboarding of new providers into the EHR and provider database
Maintain provider records to ensure network quality, accessibility, and alignment with organizational standards

Documentation & Systems Management

Maintain accurate, timely, and compliant documentation across all systems
Ensure cases, communications, and provider interactions are properly documented
Utilize EHR and internal systems to manage workflows and reporting

Performance Expectations:

This role operates in a metrics-driven environment with a strong emphasis on responsiveness, quality, and client experience. Success in this role includes:

Meeting service level expectations for call response times and first outreach
Completing referrals within defined turnaround timeframes while maintaining quality alignment
Ensuring timely, accurate documentation and compliance with established workflows
Delivering high-quality client interactions as measured through quality assurance reviews
Contributing to strong client satisfaction outcomes

Qualifications & Required Knowledge, Skills, and Abilities:

Master’s degree in social work or counseling related field is required
Active clinical licensure required (LMSWs encouraged to apply)
NOTE: Unfortunately, this position does not offer hours toward the “C” for Social workers
Bilingual, Spanish-speaking required
Experience in EAP, managed care, or brief-solution oriented environments preferred

Core Competencies

Strong clinical judgment, critical thinking, and ability to assess risk
Ability to manage multiple cases while maintaining responsiveness and attention to detail
Skilled in crisis intervention, de-escalation, and short-term support
Highly organized with strong follow-through and accountability
Self-motived, ability to multitask at a high level
Effective communicator with the ability to engage both members, providers, and corporate partners
Comfortable navigating multiple systems simultaneously (e.g., EHR, Microsoft Planner, VOIP phone system, MS Teams, Outlook) while maintaining accuracy and responsiveness

Work Environment Requirements:

This is a fully remote position. Candidates must reside in Texas.
Candidates must have access to reliable high-speed internet and a private, designated workspace that supports confidentiality and minimizes distractions.

Why Join National EAP?

At National EAP, we deliver concierge-level support that makes a meaningful difference in people’s lives every day. Our team is collaborative, mission-driven, and committed to providing exceptional care to the individuals and organizations we serve.

We offer a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k) with company match, generous paid time off and sick leave, and regular opportunities for team connection and engagement.

National EAP is an EEO employer and provides an employee focused dynamic work environment. If you are interested in being a National EAP Care Coordinator, please submit your resume.

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Professional development assistance
Vision insurance

Education:

Master's (Required)

Language:

Spanish (Required)

License/Certification:

license in a counseling-related field? (Required)

Location:

Texas (Required)

Work Location: Remote

Quick Apply

Refine Your Search

medical coordinator jobs in tyler, tx

Bilingual Care Coordinator (EAP)

Referral Coordinator

Referral Program Coordinator

Care Coordinator

Intake Coordinator

Surgery Support Coordinator II- Tyler

Surgical Coordinator

Coordinator Patient Experience - Quality Management

Surgical Coordinator

Renal Care Coordinator (Longview, TX)

IDD Transition Coordinator

Service Department Coordinator Brightree Specialist

PASRR Habilitation Coord./PE Evaluator/ECC

Patient Logistics Coordinator Paramedic

Patient Logistics Coordinator Paramedic

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