Top 15281 Relationship manager ii Jobs in United States

Manager II, Performance Integrity Office
HealthEdge —Remote
- $144,000 - $155,000 a year
- Full-time
- Criminal background check
- Travel
- Mentoring
Influencer Partnerships Manager II - Artist Influencers
Compassion International —Tennessee
- $123,240.00 - $144,797.60 a year
- Full-time
- Remote
- 7 years
- Up to 50% travel
- Bachelor's degree
- Health insurance
- Paid time off
7d
Project Manager II (remote)
Human Services Research Institute —Cambridge, MA
- $74,600 - $110,975 a year
- Full-time
- Remote
- 7 years
- Mid-level
- Master's degree
- Paid holidays
- Disability insurance
Quick Apply
Pharmacy Manager
GRX Holdings, LLC dba Medicap Pharmacy —Greenfield, IA
- Full-time
- Research
- Recruiting
- Senior level
Senior Management Analyst / Senior Records Manager
Abaco Strategy LLC —Fort Meade, MD
- $120,000 - $125,000 a year
- Full-time
- Writing skills
- Office
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
12d
Maintenance Technician II
Hovde Properties, LLC —Madison, WI
- $22 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health savings account
- Health insurance
Quick Apply
Facility Manager II
Valicor Environmental Services LLC —Dayton, OH
- Full-time
- 5 years
- Pass drug screening
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
Policy Management ERM Specialist
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $62,353.20 - $71,706.18 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Mid-level
Quick Apply
CASE MANAGER, SUD Adult Recovery Court - Charlottesville (Full Time)
Region Ten Community Services Board —Charlottesville, VA
- From $21.02 an hour
- Full-time
- Clean driving record
- RN License
- Computer literacy
Quick Apply
OBGYN Physician
MedConnect —Redding, CA
- $320,000 - $420,000 a year
- Full-time
- Surgery
- Outpatient experience
- Ob/Gyn
Quick Apply
Case Manager ID/DD - Charlottesville (Full Time)
Region Ten Community Services Board —Charlottesville, VA
- $21.02 - $31.53 an hour
- Full-time
- Clean driving record
- Mid-level
- Office
Quick Apply
Mobile Diesel Tech II
Cox Fleet —Milwaukee, WI
- $29.42 - $36.77 an hour
- Full-time
- Background check
- DOT physical examination
- Mid-level
- Health savings account
- Health insurance
Quick Apply
12d
IT Application Manager
Nifco America, Corp. —Canal Winchester, OH
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Commercial Relationship Manager II
Fortress Bank —Peoria, IL
- $105,000 - $120,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
8d
Maintenance Technician II
Astra Mental Health and Recovery —Topeka, KS
- From $20.67 an hour
- Weekends as needed
- Writing skills
- English
- Office
Quick Apply
Senior Fire Technician
Guardian Security Systems —Seattle, WA
- $39 - $55 an hour
- Full-time
- Background check
- Classroom
- Management
- AD&D insurance
- Paid holidays
Quick Apply
Case Manager 3/Driver (Masters Degree)
U.S.Vets Wai'anae —Waianae, HI
- $53,361 - $55,000 a year
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- BLS Certification
- Mileage reimbursement
- Health insurance
Quick Apply
Case Manager II Homeless/Non-Homeless
Episcopal Community Services —San Francisco, CA
- $28 an hour
- Full-time
- Current TB test
- Experience working with individuals with disabilities
- Bachelor of Science
- Health savings account
- Health insurance
Quick Apply
Maintenance Technician
Highline Warren —Leominster, MA
- $27 - $37 an hour
- Full-time
- Basic math
- Ability to climb stairs
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
Mobile Diesel Tech II
Cox Fleet —Tempe, AZ
- $27.00 - $33.41 an hour
- Full-time
- Background check
- DOT physical examination
- Mid-level
- Health savings account
- Health insurance
Quick Apply
11d

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relationship manager ii jobs near united states

Manager II, Performance Integrity Office

HealthEdge -
Remote

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Job Details

Full-time
$144,000 - $155,000 a year

Qualifications

Customer communication

Full Job Description

Overview:

Role Purpose

To lead and manage a team in delivering operational excellence through rigorous performance integrity, quality governance, and continuous process improvement, ensuring SLA and KPI targets are consistently met, compliance standards are upheld, and corrective actions are systematically executed. The role drives a culture of accountability, transparent communication, and disciplined process adherence while developing team capability and maintaining strong stakeholder relationships.

Key Responsibilities

Performance Integrity & Quality Governance

Own and enforce adherence to quality standards across the team; ensure leads conduct regular quality checks and provide structured, actionable feedback
Lead root cause analysis (RCA) following all major incidents or escalations; drive corrective and preventive action (CAPA) plans through to completion
Monitor team output, productivity, and compliance metrics in real time, escalating risks proactively
Ensure zero-tolerance approach to SOP non-compliance; identify gaps and implement sustainable corrective measures

Process Improvement & Optimization

Proactively identify opportunities to improve service levels, reduce process defects, and eliminate cost inefficiencies
Collaborate with clients and internal teams to close process gaps and implement durable solutions
Promote technology and innovation as levers for process improvement; introduce new standards and best practices
Update SOPs and job aids on a weekly basis to reflect current process and regulatory requirements
Lead complex, multi-component improvement projects, breaking them into executable components and guiding the team through delivery

Operations & SLA Management

Ensure the team handles all work received and meets defined SLA commitments
Conduct capacity planning aligned to demand and maintain operational continuity
Make sound decisions on matters affecting customer satisfaction, compliance, and revenue generation

Stakeholder & Client Management

Lead client and vendor calls; provide daily status updates and act immediately on flagged issues
Escalate unresolved issues to appropriate individuals per established guidelines
Own internal communications and change management for the function

Team Leadership & Development

Set clear performance expectations; manage individual and team performance through regular coaching, feedback, and accountability conversations
Deliver on-floor training and one-on-one mentorship for new joiners; support lead development
Complete all mandatory training certifications on time and ensure team compliance with training requirements

Measures of Success

Performance Adherence

100% team adherence to quality standards, SLAs, and defined processes
Number of SOP non-compliance incidents (target: zero repeat violations)
Zero client escalations; escalation response and resolution time where they occur
On-time completion rate for all mandatory training requirements across the team
RCA completion rate following incidents, timeliness and quality of output

Process Improvement

Number of process improvement initiatives identified and successfully implemented
Measurable reduction in defect rates, rework, and process cycle times
Cost and efficiency savings attributable to optimization efforts
Frequency and quality of SOP and job aid updates
Number of new ideas, best practices, or innovations introduced per quarter
Rate of recurrence for issues with completed corrective actions

Geographic Responsibility: Remote, US

Type of Employment: Full-time, permanent

FLSA Classification (USA Only): Exempt

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work across multiple time zones in a hybrid or remote work environment.
Long periods of time sitting and/or standing in front of a computer using video technology.
May require travel dependent on company needs.

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

#LI-Remote

**The annual US base salary range for this position is $144,000 to $155,000. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.

Apply Now

Refine Your Search

relationship manager ii jobs in united states

Manager II, Performance Integrity Office

Influencer Partnerships Manager II - Artist Influencers

Project Manager II (remote)

Pharmacy Manager

Senior Management Analyst / Senior Records Manager

Maintenance Technician II

Facility Manager II

Policy Management ERM Specialist

CASE MANAGER, SUD Adult Recovery Court - Charlottesville (Full Time)

OBGYN Physician

Case Manager ID/DD - Charlottesville (Full Time)

Mobile Diesel Tech II

IT Application Manager

Commercial Relationship Manager II

Maintenance Technician II

Senior Fire Technician

Case Manager 3/Driver (Masters Degree)

Case Manager II Homeless/Non-Homeless

Maintenance Technician

Mobile Diesel Tech II

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