Top 26042 Service desk associate Jobs in United States

Remote Fraud Call Center Representative - Puerto Rico
Conduent Business Solutions of Puerto Rico, Inc. —Guaynabo, PR
- $12.10 an hour
- Email
- Remote
- Background check
- 18 years or older
- English
- Paid training
- Paid holidays
Help Desk Specialist I - Clinical Applications
Nuvodia, LLC —Remote
- $17.73 - $28.50 an hour
- Full-time
- Remote
- Pass drug screening
- HIPAA
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Front Desk Associate
The Metropolitan Club —Washington, DC
- $24 an hour
- Full-time
- Computer literacy
- Front desk
- Entry level
- Disability insurance
- Health insurance
Quick Apply
11d
Trusts & Estates Associate (Mid
Leech Tishman Fuscaldo & Lampl —Lakewood Ranch, FL
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Commuter assistance
- Paid holidays
Litigation Associate Attorney
Kistler Law Firm, APC —Palmdale, CA
- $80,000 - $120,000 a year
- Full-time
- Hybrid work
- Background check
- Doctoral degree
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
3d
Director, ICU/Pathology - SMG
SMG System Medical Group —Morgantown, WV
- Overtime
- Hybrid work
- Hospital
- Urgent Care
- Master's degree
Community Health Manager
Hopland Band of Pomo Indians —Hopland, CA
- $25 - $31 an hour
- Full-time
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Associate Attorney (Newly Licensed / Early Career)
Orion Placement —Phoenix, AZ
- $90,000 - $100,000 a year
- Full-time
- Mid-level
- In-person
- 2 years
- Dental insurance
- Paid time off
Quick Apply
Heavy Civil Estimator II
Odin Construction Solutions, Inc —Denver, CO
- $100,000 - $140,000 a year
- Extended hours
- Construction site
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Dentist
North American Dental Group —Melbourne, FL
- Full-time
- Dental office
- 11+ years
- Mid-level
- Continuing education credits
- Health insurance
Quality Control Specialist
Circle U Foods, Inc. —Fort Worth, TX
- $25 an hour
- Full-time
- Background check
- 18 years or older
- Microsoft Excel
- Disability insurance
- Health insurance
Certified Occupational Therapy Assistant
San Rafael Healthcare and Wellness Center —San Rafael, CA
- $42 - $47 an hour
- Part-time
- Background check
- CPR Certification
- Writing skills
- Health insurance
Quick Apply
Certified Occupational Therapy Assistant
EUREKA REHABILITATION & WELLNESS CENTER —Eureka, CA
- $42 - $47 an hour
- Part-time
- Background check
- CPR Certification
- Writing skills
- Health insurance
Quick Apply
Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)
The MIL Corporation —Washington, DC
- $131,000 - $145,000 a year
- Bachelor of Science
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Tuition reimbursement
Lead CADD Technician
Halff —Brownsville, TX
- Background check
- 7 years
- Construction site
- Health savings account
- Paid holidays
Medical Assistant
Guam Radiology Consultants —Tamuning, GU
- From $13 an hour
- 8 hour shift
- Vital signs
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
COMPUTER & SYSTEMS SUPPORT SPECIALIST (ERP Support)
Trece, Inc —Adair, OK
- From $70,000 a year
- Full-time
- Background check
- Microsoft Excel
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
AI Security Solutions Advisor
Pinnacle IT —Little Rock, AR
- From $70,000 a year
- Urgently hiring
- HIPAA
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
4d
RPG Programmer
Vormittag Associates, Inc. —Ronkonkoma, NY
- $32 - $62 an hour
- 8 hour shift
- Computer science
- Computer Science
- Java
- Health insurance
- Dental insurance
Quick Apply
Licensed Mental Health Counselor
McPherson Psychological Associates —McPherson, KS
- $676 - $1,850 a week
- Part-time
- Private practice
- LMFT
- Adults
- Loan repayment program
- Health insurance
Quick Apply

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Remote Fraud Call Center Representative - Puerto Rico

Conduent Business Solutions of Puerto Rico, Inc. -
Guaynabo, PR

Apply Now

Job Details

Full-time
$12.10 an hour

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance
Retirement plan

Qualifications

Computer operation
Customer communication
English
Windows
High school diploma or GED
Desktop applications
Computer skills

Full Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Remote Fraud Call Center Representative - Puerto Rico

Must be proficient in English.

Must reside in Puerto Rico to be considered.

$12.10 HR

Great Benefits and Paid Training!

As a Customer Service Representative II, you will be responsible for the resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. These individuals work in a fast-paced environment that requires accuracy, use of logic, multi-tasking, toggling between multiple systems and clearly communicating resolutions in an efficient manner while delivering a great client experience. They provide seamless service delivery to answer client questions, resolve problems, perform account maintenance, and look for opportunities to deepen relationships through digital solutions.

What we offer:

Work From Home
We are currently hiring for the following shifts: 12:00 PM–9:00 PM, 3:00 PM–12:00 AM Days off will vary.
Full-Time Employment: Reliable schedule and stability.
Competitive Pay: $12.10 starting on day one.
- Pay is $12.10/hour which may be below your state's minimum wage Please take this into consideration when applying.
Night differential: $1.50 per hour for any hours worked between 6pm to 6am AST, Monday through Sunday.
- This is not a specific overnight shift, the differential applies to hours you work that fall within that time window, based on your assigned schedule.
Weekend Shift Differential: $1.00 per hour (Sat and Sun, 6am-6pm AST)
Paid Training: Get the training you need to excel.
Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics.
Full Benefits: Comprehensive benefit options and a great work environment that values your success

What You'll Do:

Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns.
Identify and respond to potential fraud using training, account data, and internal tools; escalate complex cases as needed.
Process fraud claims and disputes per client guidelines.
Clearly explain account issues and resolutions, ensuring a professional, empathetic, and confidential approach.
Conduct investigations with accuracy and care, documenting all actions and conversations in the case management system.
Support team operations with other duties and tasks as assigned.

What We're Looking For:

A clear communicator who can explain complex topics in simple terms.
A passionate, reliable professional with integrity and a drive to deliver exceptional service.
Someone committed to excellent attendance and able to follow a structured, full-time schedule.
A confident conversationalist who builds rapport, anticipates needs, and handles objections with ease.
Strong written and verbal communication skills with attention to accuracy.
Comfortable navigating multiple systems and screens in a fast-paced environment.
Ready to take high-volume calls while maintaining focus and professionalism.

Required Qualifications:

Must be at least 18 years old and possess a High School Diploma or equivalent.
Must have 6 months of Customer Service, Call Center or Dispatch experience.
Complete a background check, credit check, and security fingerprinting.
Working knowledge of computers and Windows applications.

Training Requirements:

Completion of a mandatory 3-week training program (Week 1 classroom; Weeks 2–3 call handling with support).
Must maintain an average quiz score of 80%+ and complete all required E-Learning training.

Technical & Workspace Requirements:

Must have a secure, reliable high-speed internet connection, including a verified speed test of at 50 download Mbps & 10 upload; (no Wi-Fi).
Must maintain a dedicated workspace with a desk and chair, a direct wired internet connection, and work in a quiet, distraction-free enivronment.
Company equipment will be provided

Preferred Qualifications:

6 months of experience in the banking or financial industry.

Looking for more information?
We’re happy to help. Visit our landing page to explore key details about the role, including shift schedules, examples of call types, FAQs, and our workspace and internet requirements. It’s a great resource to help you understand what to expect and determine whether this opportunity is the right fit for you.

Landing Page: About Call Center Representative Role

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $12.10 per hour.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

Apply Now

Refine Your Search

service desk associate jobs in united states

Remote Fraud Call Center Representative - Puerto Rico

Help Desk Specialist I - Clinical Applications

Front Desk Associate

Trusts & Estates Associate (Mid

Litigation Associate Attorney

Director, ICU/Pathology - SMG

Community Health Manager

Associate Attorney (Newly Licensed / Early Career)

Heavy Civil Estimator II

Dentist

Quality Control Specialist

Certified Occupational Therapy Assistant

Certified Occupational Therapy Assistant

Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)

Lead CADD Technician

Medical Assistant

COMPUTER & SYSTEMS SUPPORT SPECIALIST (ERP Support)

AI Security Solutions Advisor

RPG Programmer

Licensed Mental Health Counselor

I want to receive the latest job alert for service desk associate in united states

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