Top 125459 Technical support engineer Jobs in United States

Technical Support Engineer 2, Premier - USA
Datadog —Denver, CO
- $81,000 - $108,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Linux
- Employee stock purchase plan
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Systems Integration Engineers - Colorado Springs
In-Depth Engineering Corporation —Colorado Springs, CO
- $75,000 - $150,000 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Disability insurance
- Health insurance
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DSP Engineer
Garrett Metal Detectors —Garland, TX
- Computer science
- Computer Science
- Office
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Technical Service Engineer
Carboline —St. Louis, MO
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
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Senior Systems Engineer
Arete Consulting LLC —Washington, DC
- $100,000 - $130,000 a year
- Full-time
- 3 years
- In-person
- Senior level
- Health insurance
- Dental insurance
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SENIOR CONTROLS ENGINEER
Confidential —Chicago Heights, IL
- Urgently hiring
- Windows
- Continuous improvement
- Travel
- Health insurance
- Dental insurance
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6d
Test Engineer II/III
Crane Aerospace & Electronics —Burbank, CA
- $95,700 - $138,584 a year
- Full-time
- Background check
- Bachelor of Science
- Pass drug screening
- Paid holidays
- Disability insurance
Senior Network Engineer (firewall experience required)
Heico —Hollywood, FL
- $90,000 - $135,000 a year
- Full-time
- Computer Science
- Customer service
- 5 years
- Health savings account
- Health insurance
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Systems Engineer - MBSE Specialist
SOUTHEASTERN COMP CONSULTANTS INC —King George, VA
- Computer science
- Bachelor of Science
- 1 year
- Paid holidays
- Health insurance
Network Engineer Manager
Logix Fiber Networks —Houston, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
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Senior Systems Engineer at NRO – Long-Range Fires Integrator
CSI Consultants, Chantilly, VA —Chantilly, VA
- Full-time
- Military
- Bachelor's degree
- In-person
- Profit sharing
- Dental insurance
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11d
Senior Electrical Engineer
BAE Systems Inc. —Hill AFB, UT
- $118,504 - $201,457 a year
- Full-time
- Computer Science
- Bachelor of Science
- 3 years
- Health savings account
- Paid holidays
Controls & Electrical Design Engineer/ Panel Shop Lead
Tomball Controls —Von Ormy, TX
- Full-time
- Ability to walk for extended periods
- Mid-level
- 3 years
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Electrical Designer
Therma-Tron-X-Inc. —Sturgeon Bay, WI
- Full-time
- System design
- Mid-level
- In-person
- Health savings account
- Health insurance
Technical Sales Support Engineer
Applied Information Inc. —Alpharetta, GA
- $85,000 - $95,000 a year
- Full-time
- Computer Science
- Engineering
- System design
- Disability insurance
- Health insurance
Quick Apply
Electrical Controls Engineer
SIEMAG TECBERG —Newburgh, IN
- $75,318 - $90,149 a year
- Email
- AutoCAD
- Schematics
- CAD
- Health insurance
- Dental insurance
Quick Apply
Materials Applications Engineer
Struers LLC —Westlake, OH
- Full-time
- Clean driving record
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
Pre-Sales Engineer
Sine Engineering —Fredericksburg, VA
- Full-time
- Mid-level
- Assembly
- Analysis skills
- Health insurance
- 401(k)
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14d
Senior Principal Systems Engineer II - Systems Architect
BAE Systems Inc. —Endicott, NY
- $136,000 - $231,200 a year
- Full-time
- Hybrid work
- 3 years
- Senior level
- Communication skills
- Health savings account
- Paid holidays
Senior Installation Field Engineer
MKS2 Technologies —Hot Springs, SD
- $70,000 - $80,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply

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technical support engineer jobs near united states

Technical Support Engineer 2, Premier - USA

Datadog -
Denver, CO

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Job Details

$81,000 - $108,000 a year

Benefits

Employee stock purchase plan
RSU

Qualifications

Post-sales product instruction
Knowledge management
Customer communication
Customer training
Customer relationship building
Technical support via phone
Mid-level
Managing clients in a customer support role
Customer engagement
Customer support ticket management
Customer service knowledge base
Linux
Technical training
Online help documentation
SaaS
Escalation handling
2 years
Ticketing system technical support
Datadog

Full Job Description

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with Datadog's Premier Customers via standard technical support channels, but are also involved with cadence calls, demos/presentations, conferences, and various side projects. You will work directly with Datadog's Premier Customer base, and will be immersed in a fast-paced environment where you will be challenged, but will also immediately witness your contributions to Datadog and to our customers.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:

Respond to client requests (phone / chat / tickets) on our fast paced team while continuing to educate our clients on the use of the platform
Develop relationships with our Premier Customers, working hand-in-hand to truly know their distinct environment
Reproduce issues and dive into the 600+ integrations that Datadog works with
Build out documentation and knowledge based articles for a variety of technology
Drive product conversations based on needs and problems learned during client interactions
Participate in routine health check meetings with Premier Customers
Work from a Datadog office 3 - 5 days per week

Who You Are:

Experienced in multi-channel technical support at a SaaS company (2+ years of related experience)
A tinkerer with some programming experience and a basic knowledge of Linux
Self-motivated, detail-attentive, and have a desire for continuous learning
A critical thinker who defaults to a client-centric approach
A decision maker but know when the decision should be escalated
Have been in a Premium/Enterprise technical support role previously
Knowledgeable of current infrastructure and monitoring solutions and technologies
Able to work a rotating schedule that requires weekend availability

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

Best-in-breed onboarding
Generous global benefits
Intra-departmental mentor and buddy program for in-house networking
New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

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Refine Your Search

technical support engineer jobs in united states

Technical Support Engineer 2, Premier - USA

Systems Integration Engineers - Colorado Springs

DSP Engineer

Technical Service Engineer

Senior Systems Engineer

SENIOR CONTROLS ENGINEER

Test Engineer II/III

Senior Network Engineer (firewall experience required)

Systems Engineer - MBSE Specialist

Network Engineer Manager

Senior Systems Engineer at NRO – Long-Range Fires Integrator

Senior Electrical Engineer

Controls & Electrical Design Engineer/ Panel Shop Lead

Electrical Designer

Technical Sales Support Engineer

Electrical Controls Engineer

Materials Applications Engineer

Pre-Sales Engineer

Senior Principal Systems Engineer II - Systems Architect

Senior Installation Field Engineer

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