Top 276 Front desk agent Jobs in Universal Studios Fl

Front Desk Agent
Wyndham Lake Buena Vista Disney Springs Resort —Lake Buena Vista, FL
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Hampton Inn Orlando - International Drive —Orlando, FL
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Office Agent
International Drive Hotel —Orlando, FL
- $16 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Westgate Resorts —Orlando, FL
- $16.50 an hour
- Overtime
- Background check
- Pass drug screening
- US work authorization
- Paid holidays
- Health insurance
8d
Front Desk Agent Castle Hotel Marriott Full time
Schulte Hospitality Group —Orlando, FL
- $19 an hour
- Full-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Front Desk Agent
MCR Hotels —Orlando, FL
- $16 - $18 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Secretary at Private School
Orlando Torah Academy —Orlando, FL
- $20 an hour
- Email
- Google Workspace
- Typing
- Entry level
Quick Apply
8d
Front Desk Agent
AC by Marriott Downtown Orlando —Orlando, FL
- $16 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Pass drug screening
Quick Apply
14d
Guest Service Agent - Orlando
Brightline Trains —Orlando, FL
- $20 an hour
- Weekends as needed
- 18 years or older
- Experience working with individuals with disabilities
- Basic math
Quick Apply
13d
Front Desk Agent
EHP ORLANDO HOTEL LLC —Orlando, FL
- Part-time
- Hotel
- 1 year
- Communication skills
- Dental insurance
- Paid time off
Quick Apply
Front Desk Associate
FirstService Residential —Winter Garden, FL
- $20 an hour
- Extended hours
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
4d
Orlando- Front Desk | Part-Time (Morning)
5th Avenue Concierge —Orlando, FL
- Up to $15 an hour
- Part-time
- Spanish
- Customer service
- Computer literacy
Quick Apply
6h
Front Desk Agent
Spark by Hilton Orlando Universal Blvd —Orlando, FL
- Part-time
- Microsoft Excel
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
7d
Front Desk Agent
Residence Inn Orlando Downtown —Orlando, FL
- From $15 an hour
- Part-time
- Hotel
- Accounting
- US work authorization
- Free parking
- Health insurance
Quick Apply
Call Center Rep, Guest Service Call Ctr (Lake Buena Vista FL) FT Bench
Walt Disney World Resort —Orlando, FL
- Weekends as needed
- Bilingual
- Computer literacy
- Windows
- Health insurance
2d
Front Desk Agent
Holiday Inn Orlando International Drive - ICON Park —Orlando, FL
- $15 - $16 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
Quick Apply
8d
Guest Service Representative - Hotel Front Desk
Hilton Garden Inn - nearest Universal Orlando —Orlando, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Rosen Hotels & Resorts —Orlando, FL
- Part-time
- High school diploma or GED
- Conflict management
- Communication skills
- Paid holidays
- Health insurance
Front Desk Receptionist
Serenity Mental Health Centers —Orlando, FL
- Full-time
- Pass drug screening
- High school diploma or GED
- Criminal background check
- Paid holidays
- Health insurance
Quick Apply
1d
Overnight Guest Service Agent (Part-Time) - Signia by Hilton Orlando Bonnet Creek
Hilton —Orlando, FL
- $19.77 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
4d

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Front Desk Agent

Wyndham Lake Buena Vista Disney Springs Resort -
Lake Buena Vista, FL

Quick Apply

Job Details

Part-time | Full-time

Benefits

Paid holidays
Disability insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Access control systems
Visitor query response
Computer operation
Hotel and accommodations payment processing
Physical security log maintenance
Cash amount verification
Fire safety
Hotel policy compliance
Email customer support
Maintaining an organized workspace
Sales transaction processing
Phone communication
Greeting customers
Client inquiry handling
Filing
Cash drawer securing
Answering guest questions
Mail distribution
Phone call screening
Financial issue resolution
Invoice processing
High school diploma or GED
Mail management
Accounting
Hotel emergency procedures
Mail processing
Billing issue inquiries
Hotel and accommodations guest complaints handling
Communication skills
Entry level

Full Job Description

Job Overview

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.

What You'll be doing

Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.

Skills and Abilities:

High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits:

Benefits for Full Time employees may include:

Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Flexible Spending Accounts
401(k) Retirement Plan with company match
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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