Top 5536 Guest services Jobs in Universal Studios Fl

Customer Care Agent
Hilton Grand Vacations —Orlando, FL
- Full-time
- Microsoft Outlook
- Computer literacy
- No high school diploma
- Paid training
- Health insurance
4d
Guest Service Agent - Conrad Orlando
Hilton —Orlando, FL
- $20 an hour
- Full-time
- Entry level
- Resort
- Paid parental leave
- Employee stock purchase plan
11d
Rooms Coordinator - Conrad Orlando
Hilton —Orlando, FL
- $21 an hour
- Full-time
- Entry level
- Resort
- Paid parental leave
- Employee stock purchase plan
11d
Hostess/Host
The Eye Restaurant —Orlando, FL
- $18 - $20 an hour
- Part-time
- Spanish
- Writing skills
- English
Quick Apply
3d
Guest Experience Coordinator
Orlando Informer —Orlando, FL
- $20.50 - $24.00 an hour
- Weekends as needed
- Remote
- Marketing
- Mid-level
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
Front Desk Agent
Sheraton Lake Buena Vista —Orlando, FL
- Full-time
- Military
- Office
- Math
- Disability insurance
- Health insurance
Quick Apply
5d
Motor Coach Operator
MEARS DESTINATION SERVICES INC —Orlando, FL
- $21.25 - $21.75 an hour
- Weekends as needed
- CDL B
- Pass drug screening
- English
- Paid training
- Health insurance
Senior Manager of Project Controls Scheduling & Estimating
Walt Disney World Resort —Lake Buena Vista, FL
- Microsoft Excel
- Microsoft Outlook
- Engineering
10d
Licensed Massage Therapist - $1,500 sign-on bonus!
Massage Envy by JEM Wellness Brands —Orlando, FL
- $45 - $55 an hour
- Clinic
- Entry level
- Paid training
- Disability insurance
Quick Apply
Travel Consultant (Activations) Representative
Hilton Grand Vacations —Orlando, FL
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Paid training
- Health insurance
4d
Sales Associate/Photographer Hiring Event 09/09/2026
Colorvision International, Inc. —Orlando, FL
- $14 an hour
- Weekends as needed
- Background check
- Basic math
- High school diploma or GED
- Flexible schedule
Quick Apply
Site Operations Arcade Manager
VENU+ —Orlando, FL
- $50,000 - $55,000 a year
- Weekends as needed
- Mid-level
- Team management
- Communication skills
- Paid holidays
- Health insurance
Vacation Ownership Sales Consultant- Action Frontline Sales
Holiday Inn Club Vacations —Kissimmee, FL
- $100,000 - $250,000 a year
- Mid-level
- High school diploma or GED
- Real Estate License
- Health insurance
- Dental insurance
Quick Apply
Licensed Massage Therapist (LMT)
Hand & Stone Massage and Facial Spa - Kissimmee, Davenport & Poinciana —Kissimmee, FL
- $24 - $60 an hour
- Part-time
- In-person
- Entry level
- Under 1 year
- Continuing education credits
- Employee discount
Quick Apply
Equipment Technician
VENU+ —Orlando, FL
- $17 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Assembly
- Paid holidays
- Health insurance
Banquet Set-Up Supervisor (PM Shift)
Rosen Hotels & Resorts —Orlando, FL
- Full-time
- Customer service
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Face Paint/ Letterbrush Artist-Orlando FL
Kaman's Art Shoppes, Inc —Orlando, FL
- From $16.50 an hour
- 8 hour shift
- Sales
- Customer service
- In-person
- Paid training
- Flexible schedule
Quick Apply
Refurbishment Technician
VENU+ —Orlando, FL
- Full-time
- Ability to walk for extended periods
- Mid-level
- Trade school
- Paid holidays
- Health insurance
Waiter
Norwegian Cruise Line Holdings —Orlando, FL
- $16.50 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Employee discount
Safety Ops Manager
Disney Cruise Line —Celebration, FL
- Microsoft Outlook
- 5 years
- Computer literacy
10d

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guest services jobs near universal studios fl

Customer Care Agent

Hilton Grand Vacations -
Orlando, FL

Apply Now

Job Details

Full-time
4 days ago

Benefits

Paid training
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
Benefits from day one
Paid sick time

Qualifications

Phone communication

Full Job Description

About the role:

As a Customer Care Agent, you will play a key role in driving revenue by converting inbound calls into booked vacations and tours. You will engage with guests and prospective owners who have responded to marketing campaigns, using your sales skills to identify their needs, overcome objections, and close bookings.

This is an opportunity to showcase your ability to build rapport, create excitement around our vacation offerings, and guide customers toward securing their ideal getaway. Success in this role requires strong sales instincts, confidence on the phone, and a passion for delivering value-driven solutions that enhance the customer experience.

Key Responsibilities:

Deliver engaging, high-quality customer service in an inbound call center environment.
Assist guests who have pre-paid vacation packages by helping them plan and schedule their upcoming travel.
Respond to inquiries generated through direct mail, email campaigns, and online advertising.
Promote and sell package upgrades based on guest preferences, while supporting business goals for specific locations and travel periods.
Process payments related to new bookings, upgrades, or package changes as needed.
Address guest inquiries regarding travel dates, package details, and upcoming vacations.
Confirm and communicate all trip and tour details, ensuring guests are well-informed.
Provide support for any issues guests may encounter before or after their trip.

Schedule:

The Customer Care Department operates 7 days a week, offering paid training for 4 weeks Monday through Friday. Multiple shifts are available.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in the timeshare or hospitality industry
Prior experience in an inbound/outbound call center environment
Proficiency in Microsoft Office, including Outlook and Word
Ideal candidates will have experience in customer service, call center operations, hospitality, sales, reservations, travel planning, or timeshare sales, with strong communication and upselling skills.

Why Team Members Love Working Here?

Driven base pay plus monthly performance incentives
Get your earned pay any time before payday through DailyPay*
Medical, Dental, and Vision benefits starting on Day One
Generous Vacation Time Off Program and Paid Sick Time
GO Hilton Discounted hotel rates worldwide
Tuition reimbursement programs
Recognition Programs and Rewards
Internal Growth and Career Pathing

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

What Are We Looking For?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members! To fulfill this role optimally, you will have the following minimum qualifications and experience:

High School Graduate/GED or equivalent experience
Strong sense of customer service with enthusiastic, upbeat, and professional behavior.
Proven comfort operating in fast-paced environments with performance metrics.
Dedication to providing positive experiences for our customers and co-workers.
Eager, self-motivated, and a problem solver – able to follow defined processes but exercise independent judgment
Excellent oral and written communication skills, basic digital literacy, and the capacity to operate multiple systems simultaneously.
This role requires the ability to navigate multiple computer systems and screens simultaneously.

Apply Now

Refine Your Search

guest services jobs in universal studios fl

Customer Care Agent

Guest Service Agent - Conrad Orlando

Rooms Coordinator - Conrad Orlando

Hostess/Host

Guest Experience Coordinator

Front Desk Agent

Motor Coach Operator

Senior Manager of Project Controls Scheduling & Estimating

Licensed Massage Therapist - $1,500 sign-on bonus!

Travel Consultant (Activations) Representative

Sales Associate/Photographer Hiring Event 09/09/2026

Site Operations Arcade Manager

Vacation Ownership Sales Consultant- Action Frontline Sales

Licensed Massage Therapist (LMT)

Equipment Technician

Banquet Set-Up Supervisor (PM Shift)

Face Paint/ Letterbrush Artist-Orlando FL

Refurbishment Technician

Waiter

Safety Ops Manager

I want to receive the latest job alert for guest services in universal studios fl

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