Top 24 Help desk Jobs in University Park, Pa

IT Service Technician / EHR Support
MD Office Solutions —State College, PA
- $15 - $20 an hour
- Part-time
- Mid-level
- Windows
- In-person
- Health insurance
- Dental insurance
Quick Apply
System Administrator
Software Technology Inc —Bellefonte, PA
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
IT Support Services II-Help Desk
Courser Employment Services LLC —State College, PA
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
Undergraduate Information Technology Support
Penn State University —University Park, PA
- Part-time
- Background check
- Computer Science
- Pass drug screening
IT Support Staff - Part-Time (Student)
Penn State University —University Park, PA
- From $12.50 an hour
- Part-time
- Background check
- No experience needed
- Windows
Network Systems Specialist
Penn State University —University Park, PA
- $49,188 - $71,340 a year
- Online Application
- Hybrid work
- Background check
- Mid-level
- University
- Paid holidays
- Health insurance
9d
Part-Time ArtsIT Team Member
Penn State University —University Park, PA
- Part-time
- Background check
- Windows
- Microsoft Office
Nittany AI Innovator
Penn State University —University Park, PA
- Part-time
- Background check
- Research
- University
10d
Blue Band Support Staff
Penn State University —University Park, PA
- Part-time
- Background check
- Visual & Performing Arts
- Entry level
A - 5/16 - 764156 - Technical Support Specialist -
FHR —Bellefonte, PA
- Mid-level
- Office
- Windows
Quick Apply

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help desk jobs near university park, pa

IT Service Technician / EHR Support

MD Office Solutions
State College, PA

Quick Apply

Job Details

Part-time | Full-time
$15 - $20 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Flexible schedule

Qualifications

Desktop computer repair
Customer communication
Hardware maintenance
Windows
IT experience within healthcare
Attention to detail
Computer hardware
Desktop (troubleshooting support)
macOS
ServiceNow
Network infrastructure management

Full Job Description

Overview
We are seeking a dedicated IT Service Technician / EHR Support to join our technology team. This role involves providing technical support and troubleshooting for electronic health records (EHR) systems, ensuring seamless computer and network operations, and delivering excellent customer service to end-users. The ideal candidate will have a strong background in IT support, computer management, and network infrastructure, with the ability to work effectively in a fast-paced healthcare environment.

Duties

Provide technical support for EHR systems and related hardware/software issues
Troubleshoot software problems across various operating systems including Windows, macOS, and Linux
Manage computer hardware, peripherals, and operating systems to ensure optimal performance
Assist users with desktop support, including installation, configuration, and maintenance of devices
Configure and maintain network components such as LAN, VPN, firewalls, and switches
Monitor and resolve issues related to IT infrastructure using tools like ServiceNow, Jira, BMC Remedy, and Help Desk systems
Support software applications including Microsoft Office suite and other healthcare-specific tools
Maintain security protocols by managing firewalls and VPN access to protect sensitive data
Document incidents and resolutions accurately within ticketing systems for tracking and reporting purposes
Collaborate with cross-functional teams to improve IT processes and infrastructure stability

Requirements

Proven experience in technical support or desktop support roles within a healthcare or enterprise environment
Strong knowledge of computer networking concepts such as LAN, VPN, firewall configuration, and troubleshooting
Proficiency with operating systems including Windows, macOS, and Linux environments
Experience with software troubleshooting, hardware management, and IT infrastructure maintenance
Familiarity with help desk ticketing tools such as ServiceNow, Jira, BMC Remedy is preferred
Excellent communication skills to effectively assist end-users and document issues clearly
Ability to manage multiple tasks efficiently while maintaining attention to detail
Customer service-oriented mindset with a focus on resolving issues promptly and professionally

This position offers an engaging opportunity for IT professionals passionate about supporting healthcare technology systems while delivering exceptional user support.

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in university park, pa

IT Service Technician / EHR Support

System Administrator

IT Support Services II-Help Desk

Undergraduate Information Technology Support

IT Support Staff - Part-Time (Student)

Network Systems Specialist

Part-Time ArtsIT Team Member

Nittany AI Innovator

Blue Band Support Staff

A - 5/16 - 764156 - Technical Support Specialist -

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